Reviews (2,147)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

January 11, 2023

I love their friendly and helpful support team. I was having a problem with the Reward system, when I contacted them, they were on it immediately and helped me out. Would recommend this

ND Nails Supply
United States
Over 2 years using the app
Growave replied January 11, 2023

Dear ND Nails Supply team,

Thank you so much for taking the time to share your kind words ✨.
At Growave, we appreciate your time and always strive to provide fast and efficient service.
We put the satisfaction of our customers a top priority, and we are glad you have noticed it.💖

Please don't hesitate to reach us anytime, we are always here to help you!🤩

February 4, 2019

Fantastic customer support!! The team is great and always willing to help. Very professional and always responsive to my emails.

SKETCH MYKONOS
Greece
Over 2 years using the app
October 26, 2021

So far the experience with Growave and the team has been really positive. They are super helpful and have made the setup easy as well as making small customisations. Looking forward to utilising more of the product on our site.

ivadore
Australia
Over 2 years using the app
Growave replied October 28, 2021

Greetings dear Ivadore Team,

It's a great pleasure to have a such lovely customer like you 🤗.

Thanks a lot for sharing heartwarming feedback and finding the time to spread your appreciation. We are grateful and lucky to have a customer like you. We put the satisfaction of our customers as a top priority, and we are glad you have noticed it. It makes our work more valuable.

Good luck to you and your business ✨. Happy Growaving!

August 23, 2018

SocialShopWave's suite of apps work great and their service of installing them to your theme for free makes it a completely hassle-free experience.

Their customer care went beyond expectations to assist me so the apps fit our requirements. Highly recommended, and will be a long-time customer.

PS: They are the only social login providers which let you use your own FB and G+ app

The Rentowl
India
Over 2 years using the app
Edited March 24, 2021

Growave is excellent and Customer Care from Tina is the best, very timely support for questions, the Reviews, Wish List and Rewards all work seamlessly - Tks Rich https://myspashop.com/

My Spa Shop
United States
Over 2 years using the app
Growave replied March 25, 2021

We would like to thank you for turning our day into the real feast team at My Spa Shop🥳🤩,

Your fantastic review made us feel so happy, motivated, special and delighted today. Please allow us to send you tons of gratifications.
Your feedback does miracles, it improves Growave and makes better than ever☀️.

Should you need any assistance, please do not hesitate to reach us.

February 12, 2023

Very cool features came with this app. i really like those. However, the app navigation needs to be more user-friendly and should have more customization capabilities. Anyway the customer service is very helpful and they help me set up the app.

Dotflakes
Canada
Over 2 years using the app
Growave replied February 12, 2023

Hey, Dotflakes Team!

Thank you so much for your valuable time and your 5-star review. 💙
We will definitely make sure to take your feedback into account. Our Support Team is doing its best to provide a great experience with our app and customers as you motivate us to keep going!

Happy Growaving✨!

June 9, 2021

Great App, Great customer support. What I like about them is they have 5 app's including in 1 platform which is much easier to manage. Thank you Growave!

Universal Nail Supplies
United States
Over 2 years using the app
Growave replied June 11, 2021

Dear Universal Nail Supplies 💅🏻,

We truly appreciate your valuable feedback on us. It is indeed easy to manage 5-apps in one and we aim to make our app simple and flexible to meet your needs every day. It was a very enjoyable experience to lead you through onboarding.

We are always happy to assist you and it is our pleasure to always make you satisfied with Growave and wishing you a great weekend ahead🤩!

Edited May 15, 2019

Great app, simple to integrate, but also very fast and helpful support thanks team! Azem, Kalys, Alice thank you.

I am Eva Period Proof Underwear
New Zealand
Over 2 years using the app
July 14, 2022

Excellent service, rapide et professionnel. Je trouve l'interface difficile à travailler, mais je ne suis pas experte. L'application fonctionne très bien sur le site web. Je recommande sans hésitation.

Produits Adaptés Handy
Canada
Over 2 years using the app
Growave replied July 15, 2022

Hi Produits Adaptés Handy team,

Thank you very much for such a great review! ✨ We are more than happy to hear this truthful feedback and thank you for pointing out our advantages. 🥰 We are always here to assist you, and we are always happy to help you out. Thank you once again! We wish you prosperity in your business! 😊

Have a great weekend ahead!

April 9, 2020

I don't know what's better... the app or the customer service! The app has so many incredible features that really help with conversion. I am not the most technical person, so I had quite a lot of questions, but their team integrated everything for me, answered all of my questions, and followed up! If I could give them more than 5 stars, I would. If you want seamless integration and a team that will help you get the most out of your website, I would recommend this app.

RinseKit
United States
Over 2 years using the app