Reviews (1,180)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its loyalty programs, wishlists, customer reviews, and referral programs, which boost customer engagement and repeat purchases. It's easy to set up and integrates well with various themes, including POS and Instagram widgets. The customer support team is noted for their responsiveness and helpfulness in customization and troubleshooting. Continuous updates ensure the app's reliability and effectiveness.

December 25, 2023

1つのアプリでレビューにポイントシステム、ウィッシュリストなどの実装が叶います。
特にありがたいのが、匿名での投稿に慣れている日本のユーザーに合わせてレビュー投稿の際の名前を頭文字だけにカスタマイズしていただけた事です。
いつも日本語での問い合わせにもかかわらず、迅速にお答えいただいており、信頼しています。

こだわりの革 MARUYA selection
Japan
8 months using the app
Growave replied December 26, 2023

こんにちは! 🌟 こだわりの革 MARUYA selection

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that our app meets your expectations. It's fantastic to know that the implementation of a point system, a wishlist, and the customization of initials for anonymous reviews have been beneficial for Japanese users.

We're delighted that our team's responsiveness to your inquiries has contributed to your trust in us. If you ever have more questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to continuing to serve you.

ありがとうございました! (Thank you very much!) 🌈

Begaiym, Reputation Manager

June 7, 2024

The Growave team is truly exceptional and always available to provide support whenever we need help. Their commitment to assisting us is truly commendable.

Homekode
United Arab Emirates
8 months using the app
Growave replied June 9, 2024

Hello, Homekode team!

We highly appreciate your feedback, thank you for taking the time to share your insight!🤗
Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you.

We will try our best to continue to provide you with excellent service!

Anna,
Growave Support team💙

March 15, 2022

The best team. they always resolve my concerns. thanks!! they are also very friendly and accommodating. Alex and Tina are the best!

Everneat
United States
8 months using the app
Growave replied March 15, 2022

Dear team atEverneat❤️!

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us, we really appreciate it🥰😍.

August 9, 2022

The app is awesome and full of great features and the support is stellar. They do care about their client and go above and beyond to solve any issue or concern one might have very promptly. Thank you, Tina, for all your support!

Vasile and Pavel
Romania
8 months using the app
Growave replied August 9, 2022

Hi Vasile and Pavel😊,

We are so delighted that you rate our service as 5-Star as we strive to provide just that for all our customers. Your review means a lot to us and lets us know we’re on the right track❤️!

Thanks again for the review and for being such a great customer✨.

March 11, 2020

Great App and super lovely people who help so fast and can customise it so well. Would highly recommend

Le Beauty
Australia
7 months using the app
February 22, 2015

I've had so much assistance making this app work (via email suggestions and automatic upgrades) that I haven't had to do anything to get it operational! Great app for adding social integration in a flash!

Mezel Mods
United States
7 months using the app
May 4, 2023

Love working with Growave! They are supportive and quick to answer our questions. We've had many meetings and custom dev requests and they've been FANTASTIC!

StyleMeGHD
United States
7 months using the app
Growave replied May 4, 2023

Dear StyleMeGHD team,

Thank you for having time and leaving us that wonderful review!🥰

Our customers' feedback guides our business and helps us keep improving the service we provide.🤗
Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime!

Happy Growaving!💙

January 21, 2021

The App has a lot of functionalities which are all very good! We now get around 5-10 reviews per day without doing anything - it's all automatic. The support is nothing less then premium. They recently helped us to sync our reviews between two different shopify shops and they were very helpful and made sure it is an easy process. Thank you for developing this App.

CBD MED Schweiz
Switzerland
7 months using the app
Growave replied January 21, 2021

Hi team at CBD MED Schweiz,🤗

We are extremely grateful to you for investing your time to support us with such a lovely review. If only you knew how important is your feedback to us and how it lifts our spirits.

Million days, ideas, efforts, time, and patience have been subsidized to create Growave for our respected customers and once we receive such compliments, we feel so proud and encouraged. Thank you for your acknowledgment. Hats off to you. 🎩🙇🏻‍♂️

We are so grateful to you for every work you have awarded to us, working with you has been fun, we hope for more work and opportunities from you in the coming future. 🤞🏻

March 30, 2022

Got some issues with the icons not showing in the rewards menu, but after contacting customer support the problem was fixed. Great support and nice features!

Artisan Professionnel
Indonesia
7 months using the app
Growave replied March 30, 2022

Dear team atArtisan Professionnel✨,

Thank you for your kind words?. We’re grateful for your feedback and it’s our pleasure to provide the best possible service to our customers.
Thanks again, and have a great day 🥰!

February 14, 2024

As I get to know this app, I am enjoying it more and more. And the Growave team are extremely knowledgeable (and available in UK hours!) so no complaints there. Thank you Masha for being so patient :)

Green Pebble
United Kingdom
7 months using the app
Growave replied February 15, 2024

Hello, Green Pebble team,

We're delighted to receive your positive review! It's fantastic to hear that you're enjoying the app and finding value in it. At Growave, we strive to provide exceptional support, and we're glad that Masha was able to assist you with patience and expertise. Thank you for recognizing our efforts. If you ever have any questions or need further assistance, feel free to get in touch. We're always here for you! 💖

Begaiym, Client Care Specialist