Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

December 17, 2021

Great app and superb customer service. Always willing to go the extra mile to keep customers happy.

Norse Spirit
United Kingdom
About 2 years using the app
Growave replied December 20, 2021

Hi Norse Spirit team,

Our big team is happy to hear your heart-warming words. The quality of our services and your trust are very important to us 👍. And we're pleased to know that you feel and highlighted that 😊. Thank you again!

We hope our cooperation will be as strong as your brand 💪!

July 8, 2023

Quick and helpful customer support. Got my review page sorted for me very efficiently. Would recommend this app for shopify

Ambarya
Australia
About 2 years using the app
Growave replied July 8, 2023

Dear Ambarya Team,

Thank you so much for your 5-star review. We appreciate you taking the time to share your wonderful feedback. 🤩

It is our main priority here at Growave to provide excellent service for our dear merchants and we are glad that we met your expectations.

We hope for a long and productive collaboration.

Anna,
Growave Support team!⭐

August 23, 2021

We love this app! Such a great team of developers and amazing customer support. We were looking at Loyalty Programs and Review apps when we found this app. So happy that Growave offers everything all in one... plus more. Instagram links and Wishlists too. Soo good. Thanks Growave ❤️

Lazybones Australia
Australia
About 2 years using the app
Growave replied August 23, 2021

Hiya, the team at Lazybones Australia!

Please accept our gratitude for your beautiful review! 😻

It's nothing but a pleasure to assist a client like you and provide you with the best service. It is more than a pleasure to support such a sweet client like you. 😊 And yes, we always try to be as effective as possible and provide you with the most useful features. However, from day one, our intention is to make clients like you feel our care (like tons of soft hugs!), and the fact that you feel it is beyond every praise for us.

I hope you will keep the indigenous cultures and traditions alive and from our side, we promise to help you with that 💗!

May 14, 2020

Very good support, I dealt with Tattu Kachieva, she met my expectations, solved the few parameters to be adjusted and answered all my questions. To all those who will hesitate, go ahead with your eyes closed, the features offered are innovative and efficient. Aurélien.

Token Faith
France
About 2 years using the app
January 20, 2021

I added Growave to one of my stores and liked it so much that I just added it to my second store. When I moved my stores from another platform, I had to do a lot of research and had originally chosen smile but changed my mind when I saw the other options that Growave offered within the same app. It offers a lot and while I'm not using them all to start, I am using the reviews, wish list, rewards and referrals. I plan to add the VIP tiers as well. Any time I ran into an issue, I got great response (Tattu a lot but others as well) and they even contacted me proactively and offered me a special page to make my Refer a Friend program really pop visually. I certainly didn't expect that. I still have more to explore since there are so many parts of the app to test but I'm sure that when I do that, it will even further confirm that I made the right decision.

Libre Naturals
Canada
About 2 years using the app
Growave replied January 21, 2021

Dear team at Libre Naturals thank you endlessly for taking your time to leave such an incredible review!😍

We are so happy to have you as our beloved customer and so pleased to hear from you so many kind words. Are there no limits to your kindness and attentiveness? You are so thoughtful and supportive in your feedback that makes us feel so strong and blessed. We sincerely value all your contributions, and your feedback has given us proof that we are on the right way and all our efforts worth that. ☺️

Special thanks for your trust in us and for giving us confidence. You are absolutely right, Growave is all-in-one marketing platform that aims to provide excellent customer service to each of our customers. And we are so glad to witness your acknowledgment. 💞🙏🏻

Please be always sure that we are always there for you if you require any assistance.

July 2, 2015

AMAZING customer service, great app!

Noli Yoga
United States
About 2 years using the app
September 11, 2019

Great customer service! Any changes we requested whether it was in color or straight position were addressed. Looks good in our store

Mayula Eco Life
Israel
About 2 years using the app
Edited September 2, 2020

The service is very good. They help me set up what I want .The app is also great for reviews automation! I Would recommend this app to my friends.

bridalswish
United States
About 2 years using the app
July 12, 2018

This app is the best value app I've used in the Shopify app store hands down. Their dev team knows what they're doing as it adds a ton of functionality without bogging your site down like every other big social plugin. They're also very affordable. I'll be using them for the long haul. Thanks, Social Shop Wave!

Next Level Pet
United States
About 2 years using the app
Edited April 18, 2022

Back again with another review update. I ask A LOT of the support team here, and they are always incredibly kind and happy to help. They always do everything that I am needing or wanting, no matter how many changes I ask, or how many times I have updated my theme or messed something up. They work hard, and they do a great job. Well worth the install, my favorite support team by far.

Sensual Sinsations
United States
About 2 years using the app
Growave replied October 29, 2021

Greetings of the day the team at the Sensual Sinsations 😘!

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

We can’t thank you enough for the kind words about our app and service. It means a lot to us and let us know we’re on the right track!

Thanks a lot for being such a great customer 💖. It's so cool to know that we are working for a reason!

We will try to always justify your trust and please with the highest level of service 👏.