Reviews (2,147)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.
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I had some questions and the team were so quick to respond and extremely happy to help. Best service!!!
Hey, the team at R&N Collective! 🙌
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work! 🤗
Happy Growaving! 💖
This app has been amazing for us and their support has been fast and great. This app does so many things and can automate and simply your store in so many ways. We are not even utilizing all of the capabilities it has, but bar none this is an amazing app.
Thank you!
Absolutely amazing! The growave team is a pleasure to work with! Very professional and exceptional customer service!
My favorite Shopify app so far!
Excellent app , very useful , the customer support is very professional, quick responds, i am giving 5+ stars!
Great app!
Setup is seamless, customer service is phenomenal.
Easily replaces 5+ other plugins. Essential!
Growave app gets some things right, but also has some rough edges. However, that said, there is nothing more important than a company that truly cares about doing right by their customers. It is because of the issues that I have had with the app that I happily recommend them; while the app isn't perfect, they have customer support that truly cares, and most importantly, they empower their support team to do right be their customers. Shopify themselves should learn from Growave's example of actually CARING about their customers! Highly recommended.
Update: I had concerns about their updated pricing, and customer support went out of their way to reach out and clarify on all my concerns.
Original 2021 review: Best app I've dealt with on Shopify in regards to customer service. Great service and the feature are worth it.
Hello, Chewy Pawz team,
Big thanks for updating your review! We're so glad our support team could sort out your concerns about the pricing changes 🥰
We're all about providing awesome service, and your positive experience tells us we're on the right track. We're always working to make our features even better for you.
Your trust and partnership mean a lot. Looking forward to keeping up the great service and support for the long haul. If you ever need help or have questions, we're here.
Thanks for choosing Growave. Here's to more good times together! 🤞💖
Best regards,
Begaiym, Reputation Manager
We’ve been using Growave for while. I have nothing bad to say. It’s very well made and their developers and CS are extremely responsive and accommodating.
Good day team at Flipcrêpes 😍,
Thank you for being our valued customer. It has been a pleasure to serve you. It's In a World, filled with so many choices and possibilities, we thank you for selecting us.
Customer experience and satisfaction are the main priority for us, and your review reaffirms the effort we put in every day.
Once again thank you very much and please kindly be informed that we are always here for you ❤️
Really fast customer service. Customers are engaging with the features of the app!
Without question, the customer support is really outstanding. They have been very helpful and answered all my queries. Even helped set up the app for me. I love the integration of the social login app into my store and I like it. Thank you so much.
Hi team at Hideki Ocha, 🤗
We are extremely happy and grateful for your time and review. Thank you so much for the support, love, and appreciation that you put in these words. If only you knew how much you have inspired us and lifted our spirits, thank you so much for this magnificent contribution.
Day by day we put every effort into Growave and the customer support, we do impossible things possible, and the moment our job is appreciated, we feel so proud and delighted. Thank you so much for giving us these incredible feelings. 💖💕
Always be sure that we are just an email away if you need any assistance. 💌