Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

May 18, 2022

The app is impressive and the support was amazing. I had a number of items i raised with support and was integrating a couple of apps together for some really in depth features.
Tina was always really quick to respond and anything i asked for was resolved perfectly and with a great turnaround time.
To be honest, some of the stuff i was asking for was beyond what i expected these guys would solve for me, but nothing was questioned.
Awesome app and awesome company. Thanks for everything.

Outlinedau
Australia
Almost 2 years using the app
Growave replied May 19, 2022

Dear team atOutlinedau❤️,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-Star, our staff will definitely be happy to read what you wrote 😊.

We are thrilled that you had such a lovely experience with Growave. Thanks for sharing your review with us and the community✨.

January 13, 2020

The amount this app offers for free is amazing: the wishlist and social login features are well-thought out and tailored to your needs. I like the wishlist best of all because it integrates so well in my store.
The customer support is amazing as well, really on of the highlights of this app. Other apps should take an example of this support team!

Dima's Thee
Netherlands
Almost 2 years using the app
March 27, 2023

Great app, lot of great options for boosting your site !
Also, when you need their Customer Support they are very responsive, answering & taking action even on weekends.
Special shout out to Ayana for great service and help :)
All together, great UX!

Ilanga Eyewear
Croatia
Almost 2 years using the app
Growave replied March 28, 2023

Dear team at Ilanga Eyewear,

Thank you so much for your 5-star Review 😇. I was so happy to see it!

Also thank you very much for your kind words I am very glad that I could be useful to you and also happy to know you enjoy your experience with Growave and Support Team.

You made my day 💕. Please let me know if you have any further questions, I am always here for you.

September 2, 2020

Great app & customer service! Growave has helped me build trust with my customers by allowing me to display detailed reviews, allow customers to use their social accounts to log in, and allows them to save items to a wishlist. whenever I have an issue setting something up they always assist me in a timely manner. Thank you!

Sofit Bridal
United States
Almost 2 years using the app
Growave replied September 6, 2020

Sofit Bridal👰, thank you so much for a review!
We love seeing our best performing apps on your site.

As you’ve noticed Reviews allow you to engage with customers and build trust. Wishlist and Social Login make shopping easy and fun 😃

Glad you’re enjoying Growave!

August 6, 2021

Looks good and does the job exactly as needed. Customer service is spot on as well. Much appreciated.

Woodland Gatherer
Australia
Almost 2 years using the app
Growave replied August 6, 2021

Hello, our dear Woodland Gatherer team! 💓

Thank you a lot for leaving such honest feedback on us. We truly appreciate every word and are so happy to hear them exactly from you ✨.

We do all our best to make the experience with Growave easy and relaxing, and our customer support team will do anything in the possible shortest time because we all value each second of our customers 🍂.

We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time 💗!

October 31, 2021

Amazing App and Excellent Customer Care.
We have used this app for over 6 months and our customer like the new features we were able to provide using this app.

Supervek India
India
Almost 2 years using the app
Growave replied November 2, 2021

Namaste Supervek India team,

Your kind words are honey to our ears and the greatest reward for our big team! ⭐

We are constantly working to improve the service we provide to you and your customers. Your mention of these points makes our work even more enjoyable and valuable 👍.

We’re very grateful for clients like you and hope you stick with us for years to come! Thanks again ❤.

February 7, 2017

Wonderful. I have loved having this app on my site. They have wonderful automations to help you contact your customers. The customer service is probably my favorite part about SocialShopWave. Over the past few months, I have changed the template for my website. The first time, ShopSocialWave reached out to ask if they could help me install the app on the new template and make sure everything was running properly.
WOW. What excellent customer service.

Bentbycourtneyjewelry
United States
Almost 2 years using the app
Edited December 4, 2020

This app has so far done everything it promises to do and does it well, which is quite rare these days.
What I am most impressed by is the customer service provided. I have had several simple and complex questions and the customer service team has resolved every single one within the day (even getting developers involved to correct some code for me)
Excellent

KOA Sportswear
United Kingdom
Almost 2 years using the app
Growave replied December 4, 2020

Thank you for taking the time to leave us this lovely 5-star review! ⭐

We are glad that our customer service left you impressed. It is something that we’ve always worked very hard on and your satisfaction with our service is so pleasing and it lets us know that we are on the right track! 😇

Regardless of the complexity of the questions or requests of our customers, we are always trying to do our best to help them out. It was a pleasure to work with your team, KOA Sportswear, and we are happy that we managed to resolve your queries in a timely manner. ✨

Thanks again! We are grateful for amazing customers like you. 💕

June 25, 2019

this is the best all in one app in the store! it adds many features and very well implemented, and the customer service are very helpful. looking for more apps from the developers!

الغذاء الحيوي
Saudi Arabia
Almost 2 years using the app
November 11, 2014

Amazing app and most important perfect support. App is not "plug and play" and you need to make several adjustment. However if you don't feel confident Anton is there and will fix you all in short time. Highly recommended

The Designer Club
United States
Almost 2 years using the app