Reviews (2,148)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

April 13, 2023

Great, responsive support team. Smooth interface as well, with a lot of features packed into one. Excited to see the app continue to evolve

Royal Flooring
United States
About 2 years using the app
Growave replied April 13, 2023

Dear team at Royal Flooring! 💥

Thank you so much for taking the time to leave us a 5-star review we are so happy that you like our app and that your experience with our app is going smoothly. 👍

Enjoy staying with our app Growave.💜

October 4, 2021

This has been one of the best customer support experiences we've got in a long time. Not just the app is amazing, but the team behind it is also very professional and experienced. Definitely recommend using Growave to boost your customer engagement and retention. It's one-of-a-kind.

Animegami Store (UK)
United Kingdom
About 2 years using the app
Growave replied October 5, 2021

Greeting of the day team at Animegami Store (UK) 🙋‍♀️!

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words 😍🙏🏻. Thank you for the trust you have put in Growave. Our ongoing success relies on the loyalty and support of customers like you. We look forward to an enjoyable business experience with you 🥳.

Happy Growaving!

February 15, 2022

This app does a lot very well. What's amazing is that the developers are very happy to help tailor the apps to fit your needs. Their customer service is outstanding!!!!

Trini-T Ministries
Singapore
About 2 years using the app
Growave replied February 15, 2022

Good day team at Trini-T Ministries😍

We are so thankful that you found the time and left us that awesome review and rated your experience with us as a 5-star✨!

We are happy to work with you. The whole team at Growave does its best to treat every customer with love and thank you a lot for appreciating and noticing our efforts to make your journey with us wonderful and amazing😇

We feel lucky to have you as our customer!💖

Best wishes,
Growave Team🤞

December 14, 2021

Growave was perfect for consolidating multiple apps into one and launching our first loyalty program. The team at Growave are incredibly supportive and prompt with any queries. It is both easy and seamless to set up and has been running smoothly. Would highly recommend!

Rusty Australia
Australia
About 2 years using the app
Growave replied December 15, 2021

Dear team at Rusty Australia,

Thank you so much for the review💖! We’re thrilled that you were satisfied with our services and app. It lets us know we are making customers happy and doing something right🤗!

Thank you again for taking the time to share your feedback with us – it’s always appreciated✨.

June 6, 2022

This app is awesome! Great functionality, pretty easy to use, and customizes beautifully with our website! The customer service and Alex are amazing! Always available to help answer questions and often even help outside of their scope with customizations. Can't recommend enough!!

A Cottage in the City
United States
About 2 years using the app
Growave replied June 7, 2022

Dear team at A Cottage in the City✨,

It makes our day to hear that we were able to provide you with 5-star service. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you🤗!

We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do❤️.

July 9, 2020

Great support and app! Very fast response time! We wanted to modify our layout, and they made it possible! Highly recommend!

Persija Official Store
Indonesia
About 2 years using the app
Growave replied July 23, 2020

Thank you very much for your endless support! We were happy to apply small modifications to make your website look awesome!

It’s such a pleasure to be part of your team. We believe that together we can achieve the greatest goals! :)

September 21, 2018

Great app! And excellent customer service. Big thanks to Kalys for his high quality service. Kalys installed the app in my store and changed everything I requested from him, with patience and fast response. Really recommend it!

Trendziz
Israel
About 2 years using the app
May 13, 2020

Great app which is very useful for ecommerce. The support team is the best and they always provide so much help to us :) Thank you!

Pink Laboratory
Hong Kong SAR
About 2 years using the app
Edited November 30, 2021

We are not using all the features of the app, but whatever customization or help that we need on what we use, the support is just incredible. Very reactive and very helpful.

VITAMIN EXPRESS
French Polynesia
About 2 years using the app
Growave replied December 1, 2021

Hi VITAMIN EXPRESS Team 🥰

Thanks a lot for taking time and leaving us such a cool review, we do appreciate that 🙏. We’re so glad you are enjoying our app, its features, and the support that we provide. It’s always been a pleasure to assist our merchants, and we work hard to keep it that way!

Your review means a lot to us and helps spread the word about our app to other customers like you! We work hard to deliver the best service possible, and we’re glad it showed during your journey with us✨

Sincerely yours, Growave team🥰

December 9, 2021

Thank you so much for explaining the functions you want to use in Korea until you understand them. Also, it is very nice to be able to set rewards by grade or product.

슈케이브 공식홈페이지
South Korea
About 2 years using the app
Growave replied December 10, 2021

Hi, 슈케이브 공식홈페이지✌

Thank you so much for this awesome review. We really appreciate you being a customer and helping to share the word about us. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us😍

Thank you for choosing Growave and our team. We look forward to serving you for many years to come! We’re here for you anytime💕