Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

September 17, 2019

I was having issues incorporating the add to favourites button to the featured portion of our site. Upon emailing them i was replied to promptly and all adjustments were made to my satisfaction. Thank you Tattu Kachieva and growave for such a seamless experience.

The Craft Depot
United Arab Emirates
Almost 2 years using the app
August 18, 2020

The app provides so many useful features in one area. I like that I have a single developer to work with, rather than 5 for the same functions. Also, the support is simply amazing. Any request I had they did. All the apps function and now look like a part of our site, rather than add-ons. Can't say enough about the team behind this app. 5 stars all the way.

Brown Bag Coffee Roasters
Canada
Almost 2 years using the app
January 9, 2021

I have been using this app for about a week now and so far it is working awesome. I was able to consolidate 5 apps down to 1 with this app and increase my overall features and functionality. But the best part so far has been the service. Alice reached out to me as soon as I installed to offer assistance. I needed help several times with a couple of things I wanted to do for my store. She responded almost immediately with each request and handled each one right away. She always showed a positive, can do attitude every time which I greatly appreciated. I greatly felt as if she cared about me and my store. Was very impressed with the overall customer service with this app.

Romantic Blessings
United States
Almost 2 years using the app
Growave replied January 11, 2021

Heeeey, team at Romantic Blessings! We are beyond grateful that you took the time to leave us such a beautiful and insightful review! 😍

We are so happy to welcome you to our team and it’s so pleasing to know that you are enjoying Growave so far. For you to say that you were able to consolidate 5 apps down to 1 with Growave and increase your overall features and functionality - just makes our day, because that is exactly what we’ve always strived for: to provide an all-in-one platform that will allow our customers to easily manage several apps from one dashboard. ✨

A special thanks for mentioning the service. Our team works very hard to perform outstanding service and support for our beloved customers. We do care and we are always there for each of you! ❤️

Once again, thank you very much for choosing us.

May 14, 2022

This app is a great 1-stop shop for reviews, rewards (loyalty program) and wishlists. Very customizable and easy to use. The customer service is top notch! Alex is very knowledgable and is extremely helpful. Highly recommend!

Cheztoon
United States
Almost 2 years using the app
Growave replied May 16, 2022

Hey Team at Cheztoon 🥰🤩,

Thanks a lot for your 5-star review 😍! We're very happy to read such kind words.

We always strive to provide you with the best service and help with all questions and requests 🙏!

Please always contact us for further questions you might have. We are always here to help you 💙.

October 31, 2022

I have upgraded my new theme. Growave supported very fast. This will enhance my customer experiences.

DONHATNOIDIA
Vietnam
Almost 2 years using the app
Growave replied October 31, 2022

Hi, the team at DONHATNOIDIA🌸,

We really appreciate you taking the time to leave us your 5-star review. Thank you so much for trusting us, and we can’t wait to help you again in the future💗.

June 15, 2023

The app works well and the support team are very helpful with queries and functionality of the app.

Easy to use and nice addition to our store

Curaloe - South Africa
South Africa
Almost 2 years using the app
Growave replied June 15, 2023

Dear Curaloe - South Africa Team,

Thank you for the positive feedback! We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functionality of the app.

We're committed to providing an easy-to-use solution that adds value to our merchants' stores.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Adil-Ai,
Growave Support team.

September 17, 2021

The team is very attentive to our demands and it really shows they care when you ask them questions regarding the app. After using the app for over a month, I've had a lot of custom implementations that I've asked of them and they were always happy to help. Try them out and see for yourself!

Kosmosia
Canada
Almost 2 years using the app
Growave replied September 20, 2021

How'ya doin, Kosmosia team?

We are very happy to hear your praise and to know that you enjoy working with us 🥰. Our team is always glad to help our customers in any way we can. Taking care of you and your store is our main privilege 💪.

Thank you again 💜. We will strive to constantly deliver a great experience!

September 22, 2022

So far the app is great. The customer support staff is very helpful as well. The BIGGEST thing I was looking for in a reward app is the ability to send redeemable gift card codes. An app I use conflicts with coupon usage, so gift cards are basically the go to for me and I had a ton of issues with that until now.

Seed Needs LLC
United States
Almost 2 years using the app
Growave replied September 23, 2022

Hi Seed Needs LLC team,

We appreciate the fantastic review and are glad we could be of service 🥰 . We are so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Once again, thank you for taking the time to provide a review ✨.

Happy Growaving 💙

December 10, 2021

Great support and lots of features involved. Just what we we're looking for to grow our store. Thank you :)

Re Tech UK
United Kingdom
Almost 2 years using the app
Growave replied December 10, 2021

Happy Saturday to Re Tech UK Team 🤗💙

Thank you so much for taking the time to provide feedback! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community 😍.

We always strive to provide the best product and support for all our customers 👏.

Looking forward to assisting you again soon! ✨

June 11, 2020

Incredible support staff. So easy to set up and link to my website. The staff even made sure the colours match back to my website. Very happy with the integration process. :) Would highly recommend.

AMBR.
Australia
Almost 2 years using the app