Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

July 4, 2024

Great customer service - very responsive and always helpful!

Calla Shoes
United Kingdom
Over 3 years using the app
Growave replied July 5, 2024

Dear Calla Shoes Team 🥰,

We wanted to extend our heartfelt thanks for taking the time to leave a 5-star review!
Your feedback means a lot to us and helps us continue to improve our products and services.
We're thrilled to hear that you had a positive experience and that our product met your expectations.

If you have any further comments or suggestions, please don't hesitate to share. We're always here to listen and assist.

Thank you once again for your support!

Best regards,
Kani
Growave Support Team

July 2, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!"

HOMEE select
Taiwan
3 months using the app
Growave replied July 3, 2024

Hello, The HOMEE select team,

Wow, thank you for the glowing review! We're delighted that Growave has made such a positive impact on your Shopify store. Our team is dedicated to offering powerful features and an intuitive interface to support your success. We appreciate your support and look forward to continuing to help your store thrive! 💖

Best regards,

Janat

Growave Support Team

June 2, 2024

I have to give a shout out to the Growave support team. I haven't needed to consult them often, but the few times I have over the past year, they've responded very quickly (often within an hour!) with helpful fixes. Shopify integrations can be tricky, especially with as many features as we get in the Growave Loyalty app, but even with my custom themes, Growave support has been fast and accurate in keeping me up and running. It is greatly appreciated, especially considering how reasonably priced this app is. And with so many features under one app umbrella, once you get the hang of its configuration, it's the same for all the features. It makes backend maintenance a whole lot easier. I use a lot of apps in my shop and Growave's are the best.

Geek Out of Water Beauty
United States
9 months using the app
Growave replied June 4, 2024

Hi, the team at Geek Out of Water Beauty,

Thank you for the fantastic review 💜! We loved being of service to you and hope we can assist you again soon. You are rock 🤘.

Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our service. Every tool and feature was created with care about you and your customers.

We are very happy to have met your expectations 💜.

Binazir,
Head of Customer Support team

September 20, 2024

El equipo de growave se ha mostrado rapido y amable en las respuestas que he necesitado, sobre todo para entender los cambios.

La aplicación funciona muy bien hasta ahora con mi tienda

SkinB
Mexico
23 days using the app
Growave replied September 21, 2024

Dear team at SkinB✨,

Thank you so much for your fantastic review💖!

We’re thrilled that our team has been able to support you effectively and that the app is meeting your expectations. It’s always our goal to ensure things run smoothly for your store. Should you need any further assistance, we’re here to help!

Best regards,
Begi
Customer Support Manager.

May 13, 2024

We've been with Growave for about 3 years now and their app has grown so much in that time. It's pretty user-friendly (much better than when we first signed on). They're always developing their app to be more intuitive and have more features/compatibility which is great. While they're fairly expensive (we're on their Enterprise plan), they're actually cheaper than a lot of other apps and they give a nice discount for their yearly subscription. The best part is that their customer service and development team are VERY responsive. They're always quick to get back to you and resolve any issues that arise. They're even willing to custom code certain things to make the app fit your store.

Stirling Soap Company
United States
Over 2 years using the app
Growave replied May 14, 2024

Dear Stirling Soap Company,

Thank you immensely for sharing your thoughts with us! 😍💖 Your words truly resonate with our team's dedication to improving the Growave experience. Knowing that our efforts have positively impacted your business journey is incredibly rewarding. We're deeply committed to ensuring that our app not only meets but exceeds your expectations in terms of functionality and ease of use.

Understanding the importance of budgeting in business, we're pleased to offer competitive pricing and discounts, aiming to provide maximum value for your investment. It's heartening to hear that our customer service team has been there for you promptly and effectively whenever you need assistance.

Your partnership means the world to us, and we're genuinely grateful for the trust you've placed in Growave. Here's to many more years of collaboration and success together! 🎉🫶

Begaiym, Client Care Specialist

June 6, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!

The Tumbler Grip
United States
Over 3 years using the app
Growave replied June 9, 2024

Hey, The Tumbler Grip team,

Thank you so much for your wonderful feedback!✨

We're excited to hear that Growave is crucial for your Shopify store! Our team takes great pride in delivering exceptional support, and it's fantastic to know that you found our assistance helpful.

Your satisfaction is our top priority, and we're committed to ensuring you have the best experience with our app.
Big thumbs up to you for choosing Growave!

Best regards,
Vlad,
Growave Support team🫶

July 26, 2024

Great support and the app works really good!

Koiratarvike Haukkula
Finland
20 days using the app
Growave replied July 27, 2024

Dear Koiratarvike Haukkula team,

My deepest gratitude to you for this incredible review and for appreciating our service!
🤍💙🤍

We are delighted that you enjoy our app and we are pleased to make our best efforts to be even better each day. Your kind words are the main motivation for us.

We are always here for you if you need our support and assistance anytime. Thank you a lot once again!

Warm regards,
Saule
Growave Support Team

May 31, 2024

We were changing themes and had a lot of customizations we wanted to do. So our onboarding process was super long as we always added things we wanted to add or change. The support has been better than anything I have experienced before on Shopify. Always got immediate response from support and the developers got things edited within the same day. Super happy with the first weeks on Growave!

Petit
Sweden
29 days using the app
Growave replied June 2, 2024

Hello, Petit team,

Thank you so much for your kind words💖 We’re thrilled to hear that your onboarding process, despite being long and detailed, was smooth thanks to our support and development teams. We always strive to provide immediate and effective assistance, and it's fantastic to know that you felt supported and satisfied with the changes.

Your happiness in these first weeks with Growave means a lot to us, and we're excited to continue helping you achieve your vision ✨

Begaiym, Client Care Specialist

May 8, 2024

THIS APP HAS AMAZING SUPPORT!! They have been extremely helpful with answering all my questions and even editing some widgets in my shop's theme. They'll always send photos of the changes too to ask if I'm happy with it or if I need any adjustments. It's also just a great app overall with very helpful features for growing your business.

Slayfire Cosmetics
United States
Over 3 years using the app
Growave replied May 9, 2024

Hello, Slayfire Cosmetics team,

Thank you for your kind words! Absolutely thrilled to hear your experience with us has been exceptional! We take pride in providing personalized support tailored to your needs. Your satisfaction means the world to us, and we're always here to make sure you're delighted with every aspect of our app.

Looking forward to continuing to support your business growth journey! 🎉🫶

Begaiym, Client Care Specialist

August 2, 2024

Le service client est très réactif et apporte une vraie aide !

Herbaflor
France
26 days using the app
Growave replied August 3, 2024

Dear team at Herbaflor,

Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you found our customer service helpful. Your satisfaction is our top priority, and we’re grateful for the opportunity to assist you. If you have any further questions or need support, please don’t hesitate to reach out. 💗

Best regards,
Janat
Customer Support Manager