Reviews (2,145)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.

August 7, 2024

The Growave App is very nice since it combines both loyalty and wishlist together. But the most amazing thing is the support from the Growave team. As we have specific needs with 90% of our business still at the POS ,they are always helpfull with both advice and support. Customer Happiness and Success is clearly at the top op their list.

LOFT the Store
Netherlands
5 months using the app
Growave replied August 8, 2024

Dear team at LOFT the Store,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app. Our team is dedicated to providing top-notch support. It’s fantastic to know that our efforts to prioritize customer happiness and success are making a positive impact.

If you ever need further assistance or have any additional feedback, please don’t hesitate to reach out. We’re here to help! 🥰💗

Best regards,
Janat
Customer Support Manager

September 3, 2024

Great app, does everything we need and more. Support from Janat was quick and helpful :)

Crochet Society
United Kingdom
4 days using the app
Growave replied September 4, 2024

Dear team at Crochet Society,

Thank you so much for your fantastic review! ❤️ We’re thrilled that the app meets all your needs and that our support was helpful to you.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your support!

Best regards,
Janat
​Customer Support Manager

July 24, 2024

感谢Begi客服,他给我回答问题特别的详细,他非常耐心,很好的帮助了我。感谢您,祝您快乐每一天。

BLUETTI-US
United States
Over 2 years using the app
Growave replied July 25, 2024

Dear team at BLUETTI-US,

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Begi was able to assist you with exceptional detail and patience. Our team is dedicated to providing the best customer service, and it's wonderful to see that reflected in your experience. 💗

If you have any more questions or need further assistance, please don't hesitate to reach out. Have a fantastic day!

Warm regards,
Janat
Customer Support Manager

August 30, 2024

I had problems with installing the code and changing the style. Got a reaction and solution within a couple of hours!

Festivales
Netherlands
5 days using the app
Growave replied August 31, 2024

Dear Festivales team,

Thank you so much for your kind feedback! 😊

We’re thrilled to hear that you’re happy with our support, as your satisfaction is very important to us. Please know that we’re always here to assist you.

Thanks again for your trust — we’re committed to delivering the best service possible! 🌟

Best regards,
Vlad
Customer Support Manager

July 22, 2024

Tech support is always there to help. Fast response and very friendly.

Atmosphera
Canada
Over 2 years using the app
Growave replied July 23, 2024

Hey, Atmosphera team,

Thank you so much for your 5-star review!
We're happy to hear that you had a great experience with our tech support team.
Delivering excellent service is our top priority!

​If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊

Anna,
Customer Support Manager

July 27, 2024

I am really impressed with the professionalism and responsiveness of the support team at Growave. They are very friendly and eager to help their customers. I really appreciate this. Thank you!

TRMC
United States
12 months using the app
Growave replied July 28, 2024

Dear team at TRMC,

We are glad that our customer service left you impressed. It is something that we’ve always worked very hard on and your satisfaction with our service is so pleasing and it lets us know that we are on the right track! 😇

We do our best to keep a high level of customer support. Thanks for being with us! 🥰

​Janat
Growave Support Team

July 11, 2024

We integrated Growave into our store three years ago and we couldn't be happier with their continual upgrades, top notch customer service and intuitive software.

They seamlessly replaced multiple apps we used, including loyalty programs, referrals, rewards, reviews, and wishlist functionalities, etc. It is all in this APP and backed by a customer team that always responds to our emails ASAP. We highly recommend Growave!

L'Atelier Global
United States
Almost 4 years using the app
Growave replied July 12, 2024

Dear Joanna and the team at L'atelier Global,
Thank you so much for your fantastic review! 🌟

We are absolutely thrilled to hear that you've been so happy with Growave over the past three years. Knowing that our upgrades, customer service, and intuitive software have made a positive impact on your store truly makes our day!
It’s wonderful to hear that we've been able to replace multiple apps and streamline your operations with our all-in-one solution. Your kind words about our support team mean the world to us and motivate us to keep improving.

Please don’t hesitate to reach out anytime – we’re always here to help!

Best regards,
Ayana
Growave Support Manager

July 9, 2024

We've been using the Growave for over three years, and it's been fantastic. When we implemented a new theme, the Growave support team was amazing. They integrated everything seamlessly and exactly how we wanted it. Their exceptional support made the transition smooth and hassle-free. Highly recommend!

Soap So Co.
Canada
About 4 years using the app
Growave replied July 10, 2024

Dear team at Soap So Co,

Thank you so much for your glowing review! We are thrilled to hear that you've had a fantastic experience with our platform. It's wonderful to know that our support team was able to assist you seamlessly during the implementation of your new theme.

Your recommendation means a lot to us, and we look forward to continuing to support you and your business. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us.

Thank you once again for choosing Growave! 💗

Warm regards,
Janat
Growave Support Team

July 9, 2024

When I changed the theme of my store, the design and features of this app were not applied properly. When I contacted support, they immediately fixed the code and resolved all the issues. Thank you to the growave team. thank you so much.

WABI-SABI STORE
Japan
Almost 3 years using the app
Growave replied July 10, 2024

Dear WABI-SABI STORE team,

Thank you for your wonderful review and for sharing your experience with our application! We are delighted to assist you in solving your request and bringing your ideas to life. Your satisfaction and experience are always our top priority.

Please don't hesitate to reach out if you need our help or have any questions.

Kind regards,
Yzat
Growave Support team

August 2, 2024

Le service client est très réactif et apporte une vraie aide !

Herbaflor
France
26 days using the app
Growave replied August 3, 2024

Dear team at Herbaflor,

Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you found our customer service helpful. Your satisfaction is our top priority, and we’re grateful for the opportunity to assist you. If you have any further questions or need support, please don’t hesitate to reach out. 💗

Best regards,
Janat
Customer Support Manager