Reviews (2,147)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.

July 11, 2024

We integrated Growave into our store three years ago and we couldn't be happier with their continual upgrades, top notch customer service and intuitive software.

They seamlessly replaced multiple apps we used, including loyalty programs, referrals, rewards, reviews, and wishlist functionalities, etc. It is all in this APP and backed by a customer team that always responds to our emails ASAP. We highly recommend Growave!

L'Atelier Global
United States
Almost 4 years using the app
Growave replied July 12, 2024

Dear Joanna and the team at L'atelier Global,
Thank you so much for your fantastic review! 🌟

We are absolutely thrilled to hear that you've been so happy with Growave over the past three years. Knowing that our upgrades, customer service, and intuitive software have made a positive impact on your store truly makes our day!
It’s wonderful to hear that we've been able to replace multiple apps and streamline your operations with our all-in-one solution. Your kind words about our support team mean the world to us and motivate us to keep improving.

Please don’t hesitate to reach out anytime – we’re always here to help!

Best regards,
Ayana
Growave Support Manager

September 27, 2024

Great app and fantastic service, very prompt! Thank you.

Clear Diamonds
United Kingdom
16 days using the app
Growave replied September 28, 2024

Dear Clear Diamonds team,

Thank you so much for your fantastic feedback! ✨
We’re delighted to hear that you’re enjoying the app and our service. Our goal is to provide speedy and helpful support, so it’s wonderful to know we’re making a positive difference.

If you have any suggestions or need assistance at any time, please feel free to reach out. We’re always here to help!

Your feedback means a lot to our entire team. Thanks again! 🤗

Warm regards,
Saule
Customer Support Manager

September 3, 2024

Great app, does everything we need and more. Support from Janat was quick and helpful :)

Crochet Society
United Kingdom
4 days using the app
Growave replied September 4, 2024

Dear team at Crochet Society,

Thank you so much for your fantastic review! ❤️ We’re thrilled that the app meets all your needs and that our support was helpful to you.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your support!

Best regards,
Janat
​Customer Support Manager

August 30, 2024

I had problems with installing the code and changing the style. Got a reaction and solution within a couple of hours!

Festivales
Netherlands
5 days using the app
Growave replied August 31, 2024

Dear Festivales team,

Thank you so much for your kind feedback! 😊

We’re thrilled to hear that you’re happy with our support, as your satisfaction is very important to us. Please know that we’re always here to assist you.

Thanks again for your trust — we’re committed to delivering the best service possible! 🌟

Best regards,
Vlad
Customer Support Manager

July 3, 2024

Absolutely amazing!! I contacted their help because I wanted to change how some of the features were displaying and wanted to add some more into the site. They helped me do everything and it was an extremely smooth process. Highly recommend them and their service.

Ashlyn's Diy Drip
Australia
8 months using the app
Growave replied July 5, 2024

Hi, the team at Ashlyn's Diy Drip,

Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience and that we could assist you with your customization needs.
Your recommendation means a lot to us 😇!

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Masha
Growave Support team

September 8, 2024

Great service is vital for me as I am not techy. I need friendly help to get apps running and questions answered. I also was able to condense numerous apps into just this one making things more seamless in operating my website.

Maison Khloe
Canada
About 4 hours using the app
Growave replied September 10, 2024

Hey Maison Khloe,

Thank you so much for your kind words!

We’re thrilled to hear that our service has made things easier for you. We understand that not everyone is tech-savvy, so providing friendly, helpful support is always our priority.
It’s great to know that consolidating your apps into one has made your website operations more seamless.
If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!

Best wishes,
Anna
Growave Support Team

July 27, 2024

I am really impressed with the professionalism and responsiveness of the support team at Growave. They are very friendly and eager to help their customers. I really appreciate this. Thank you!

TRMC
United States
12 months using the app
Growave replied July 28, 2024

Dear team at TRMC,

We are glad that our customer service left you impressed. It is something that we’ve always worked very hard on and your satisfaction with our service is so pleasing and it lets us know that we are on the right track! 😇

We do our best to keep a high level of customer support. Thanks for being with us! 🥰

​Janat
Growave Support Team

September 6, 2024

Really loving this app! Very helpful and knowledgeable

Wander + Lust Jewelry
United States
About 1 month using the app
Growave replied September 7, 2024

Hello Wander + Lust Jewelry team,

Thank you so much for taking the time to leave us a review!

Your feedback is incredibly important to us, and we're delighted to hear that our program is making a positive impact on your business. Ensuring your satisfaction is always our top priority, and knowing that we’ve contributed to your growth truly motivates us.

We deeply appreciate your continued support, and we’re excited to keep assisting you on your journey toward even greater success.

Kind regards,
Yzat
Growave Support Team

July 9, 2024

When I changed the theme of my store, the design and features of this app were not applied properly. When I contacted support, they immediately fixed the code and resolved all the issues. Thank you to the growave team. thank you so much.

WABI-SABI STORE
Japan
Almost 3 years using the app
Growave replied July 10, 2024

Dear WABI-SABI STORE team,

Thank you for your wonderful review and for sharing your experience with our application! We are delighted to assist you in solving your request and bringing your ideas to life. Your satisfaction and experience are always our top priority.

Please don't hesitate to reach out if you need our help or have any questions.

Kind regards,
Yzat
Growave Support team

September 20, 2024

El equipo de growave se ha mostrado rapido y amable en las respuestas que he necesitado, sobre todo para entender los cambios.

La aplicación funciona muy bien hasta ahora con mi tienda

SkinB
Mexico
23 days using the app
Growave replied September 21, 2024

Dear team at SkinB✨,

Thank you so much for your fantastic review💖!

We’re thrilled that our team has been able to support you effectively and that the app is meeting your expectations. It’s always our goal to ensure things run smoothly for your store. Should you need any further assistance, we’re here to help!

Best regards,
Begi
Customer Support Manager.