Reviews (1,231)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including loyalty programs, wishlists, reviews, referrals, and social media integrations. They praise its ability to enhance customer engagement and retention, noting the ease of setup and integration. The app's performance is reliable and user-friendly, not affecting site speed. Exceptional customer support is frequently highlighted, with the team being responsive and helpful in customization and technical issues.

March 1, 2021

Fantastic App! I highly recommend this app for anyone looking to take their eCommerce store to the next level. Their support staff is INCREDIBLY fast and knowledgeable, both Tina and Alice have been superb!

Cloud City Drones
United States
4 months using the app
Growave replied March 1, 2021

Dear team at Cloud City Drones,

Thank you for taking the time for sharing your amazing feedback. Your positive words have granted to us a great mood and loveable vibes. We ...

January 1, 2017

This is a great app, a lot of features to work with. Just plug and play you are set to go. If you are ever need support they are A+++++++++. They will go above and beyond for you.

Mcsus
United States
4 months using the app
June 30, 2022

Amazing app and support team ! Best Loyalty App i found after trying 3 other one , love it !! Instgrama gallery also helps our customer finding new products, it's perfect

Loëla
France
4 months using the app
Growave replied July 1, 2022

Hi team at Loëla,

Thank you so much for your kind words. 🙌 We are always trying our best to make your experience memorable, and we're glad that we've achieved it. 🥰

Our ...

December 7, 2023

The app is so easy to use. It is also very useful because it has various customization features.

When there was something I didn't know, the app developers helped me with immediate answers. I am so satisfied.

PeppermintOne
United States
4 months using the app
Growave replied December 10, 2023

Hello, PeppermintOne team,

We're delighted to receive your 5-star review! It's fantastic to know that you find our app user-friendly and valuable with its customization ...

December 16, 2020

Really great app. Easy to install & customize to your needs, and their customer service team is super responsive.

Heliotrope San Francisco
United States
4 months using the app
Growave replied December 17, 2020

Greetings of the day team at Heliotrope San Francisco.

Allow us to express our deepest gratitude for your supportive attention and a five - star review!

We are ecstatic to ...

May 19, 2020

I'm using this app for the Wishlist. So far, it's been great! A lot better than all of the others that I've tried. The support team is also very responsive and helpful. Happy to have found this app!

TARAH CO.
United States
4 months using the app
Growave replied May 21, 2020

Thank you so much for taking the time to leave us this amazing review! You just made our hearts completely melt! :)

Reading such reviews, we feel energized and want to work ...

December 17, 2021

The response time is great. This is an all in one app with rewards, reviews, wishlist functionality and more.

Kate Hewko
Canada
4 months using the app
Growave replied December 20, 2021

Good day team at Kate Hewko! 😍

It's so nice to hear your praise✨. We are happy to help you all the time and it's all for your comfort. Our team is also glad to work with such ...

January 10, 2019

Great customer service and great app. Has everything you need even with the basic package. One-stop shop to take you website to the next level.

MAAREE
United Kingdom
4 months using the app
July 13, 2021

UPDATE: Updating to 5 stars, as I never had an issue with functionality, just issues with communication and the billing tier. Growave's customer service worked with me tirelessly to correct the billing tier issue. With that said, I find the suite of functions to be so very easy to configure and integrate with my site. It's been the easiest, most comprehensive loyalty app I've found so far. I ...

Changeless Beauty
United States
4 months using the app
Growave replied July 14, 2021

Greetings of the day, the team at Changeless Beauty!

Your valuable feedback makes us grow and delight our dear merchants! 😊

Thank you from the bottom of our hearts for ...

October 28, 2020

Amazing customer service, response within 30mins and get my problem fixed in less than a day. recommended

Jaya Grocer | KLEC
Malaysia
4 months using the app
Growave replied October 29, 2020

Thanks so much for your feedback and recommendation, Jaya Grocer | KLEC!

Quickly and accurately servicing our customers is always a goal for us at Growave. We always love to ...