Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

June 16, 2021

The customer service is exceptional. I can't thank them enough for kindness and efficiency every time i needed their help.

E-Shop - By Mudstories.fr
France
Over 1 year using the app
Growave replied June 17, 2021

Heya E-Shop - By Mudstories.fr 🙋‍♂️,

Thank you for the wonderful feedback and for taking the time to share your review with us 🤩.

We always try our best to perform excellent customer support to our clients, and it’s so pleasing to know that our efforts and hard work resonated with you ✨.

Thanks a lot for choosing us.

Edited April 22, 2020

I had an issue the the team was quick enough to resolve it. Really appreciate it. Hope they continue their good customer support.

The Veshti Company
India
Over 1 year using the app
March 16, 2021

A lovely team that are always willing to help. Very efficient when it comes to solving any issues or concerns you may have. Highly recommend

Bespoke Skin Technology
Australia
Over 1 year using the app
Growave replied March 17, 2021

Hi team at Bespoke Skin Technology, thank you so much for this lovely 5-star review.

We are thrilled that customers like you are having a great experience at Growave. ✨ It was a pleasure for us to work with your team and we are happy that we managed to assist you with your matters.

Thank you, once again, for your kind words and recommendation. 💖

May 21, 2021

Having moved to shopify plus - we needed a review and Wishlist app that could work across multiple stores for our Jewellery brand. Tattu has been very helpful, making the set up and syncing of reviews easy. I have also requested an add on - for their app, which they are considering (a dedicated back in stock email app - to compliment their wishlist functionality)
We have used Growave for a few years on other shopify stores - and we are delighted with their service, response times and general all round greatness!

USA Scream Pretty
United States
Over 1 year using the app
Growave replied May 26, 2021

Heyyy amazing USA Scream Pretty team!!!

We are so happy that you shared your thoughts on our app 🥰. Your words mean a lot not only to Tattu, but to all of the members of the Growave family 👏🏻.

You are the reason why we are still delivering high-quality service throughout the years, and this has already become an enjoyable routine that we love doing each day 😇.

February 23, 2023

I have been using Growave for several months and have loved it. My customers love the option to earn points and I love the confidence buyers get from having reviews on products. I recently changed my shop theme and found it necessary to reach out to the developer team for assistance. They were very quick and professional and had my issue fixed quickly. I would highly recommend this app.

Hen House Bath Co.
United States
Over 1 year using the app
Growave replied February 23, 2023

Dear Hen House Bath Co.,

Thank you so much for your awesome 5-star review!🤩

Meeting our customers' expectations is our main goal! You may always reach out with your questions or queries, and be sure, we'll do our best to assist you!

We wish your business growth and prosperity! 💖

March 11, 2021

Super fast customer service, professional and friendly people :) We are still very happy with the app.

Villafolie
Netherlands
Over 1 year using the app
Growave replied March 11, 2021

Thank you so much for your super awesome review team at Villafolie❤️,

Your kind words are a powerful engine that moves us forward with leaps and bounds.

We are always ready to go the extra mile to provide you with fast and quality service, and the fact that you have highlighted it means the world to us😇!

October 17, 2018

The app had to be adapted for our shop a bit, after a short message to the support this was done immediately. We can only say great service. The app itself is used for a wish list and for registration via the social media channels.

Conrad Hasselbach Shoes & Garment
Germany
Over 1 year using the app
September 2, 2020

I don't easily give five-star reviews. But Growave has gone over and beyond to satisfy our needs. In my many years, I have rarely met such a crowd that really cares for their customer.
All the options I needed, manually customized and applied for us. I highly recommend Growave with all my heart.

FreshProm
United States
Over 1 year using the app
September 24, 2018

I use the free version of this app for their social login. This app is great and the customer service is even better! Kalys went above and beyond to implement the social login onto my store.

The social login is a simple popup that allows users to login through select social media platforms. It does exactly what its supposed to do. You can make changes to the design from the SocialShopWave admin section, and making changes is very quick and easy!

Jewel Candle
United States
Over 1 year using the app
October 27, 2021

Great product! more importantly STELLAR customer support team. They go long ways to support your business

Handpicked Healthy
United States
Over 1 year using the app
Growave replied October 28, 2021

Heya Handpicked Healthy Team😍,

We're really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion with our customer service team.

It's such a pleasure to have customers like you.

We really want your business to flourish and will do our best for this ✨.

Wishing you an amazing week ahead 💖!