Reviews (2,148)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

March 19, 2019

Hands down the best app for review, wishlist, instagram, social login etc. everything out of one hand makes it very use and the support is very, very helpful. The make sure that everything works and are super fast. LOVE IT!

Shop Fabrini
Austria
Almost 2 years using the app
September 2, 2020

This app is really great. It’s easy to use and it has everything. The team has been incredibly helpful and very knowledgeable in all areas. They also spend a lot of time helping me more than I expected.

PopularBridal
United States
Almost 2 years using the app
Growave replied September 6, 2020

PopularBridal, thanks for sharing your feedback! 🙌
It’s such a pleasure to know we’ve exceeded your expectations. Such feedback makes us strive harder.
Thanks for pointing at how easy and complete our platform is. We build Growave to be user-friendly and all-in-one solution for businesses. The fact you’ve noticed it means, we’re going in the right direction.

Edited May 20, 2020

This app is very easy to integrate and the support team is friendly, responsive and very helpful! Recommended for anyone looking for a quality app with great support.

Live Allure
United States
Almost 2 years using the app
August 30, 2021

I love it Thanks a lot for all the help. Franchement l'équipe est super ils te répondent en très mpeu de temps Thank you Alex

AZOP
France
Almost 2 years using the app
Growave replied September 1, 2021

Our greetings team at AZOP!

Wow, why so sweet 🥰. Thank you very much for being so kind to us and for sharing your experience with everyone here. We are so happy to see you in our big Growave family.

Also, we would like to express our gratitude for choosing us and putting trust in us. It is such an honor to work for your store. We will go above and beyond to live up to the expectations💎.

Merci beaucoup de partager votre expérience avec tout le monde 💗!

January 4, 2023

Growave is such a great app - has helped me consolidate several apps into one, reducing complexity. The support team are really great, very responsive and very happy to help.
I would definitely recommend Growave.

Aleemahs
Australia
Almost 2 years using the app
Growave replied January 5, 2023

Dear Loan and team at Aleemahs!🥰

Happy New Year! And best wishes for 2023.🥂✨🎄

We do appreciate your amazing review and your made wonderful start our year by your kinds words. 🙌 We do love to help you always and thanks for choosing us for your beautifull store. 😍

February 21, 2020

These guys are amazing. Fast response, personalized service. Just amazing. The app in itself is great too.

Margaret M
Canada
Almost 2 years using the app
February 15, 2022

We've recently started using this app. It's great to have the product reviews showing subtly on every page. The customer service I needed to edit the Rewards tab was really helpful.

Standard Procedure.
Australia
Almost 2 years using the app
Growave replied February 16, 2022

Dear Standard Procedure team 🙂,

Thank you so much for your 5-star review and valuable feedback 😊. Sure thing, we think it is a very good setting too.

It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

We are very happy to have met your expectations 💜.

December 21, 2020

I added this app to my shopify site to develop a rewards program for my customers. The wishlist has been an awesome addition as well. The number of reviews I get from purchases has increased substantially! The Growave team has been easy to work with and has accommodated just about every change or request I have had. I wish I would have found this sooner!!

AlanaKay Art
United States
Almost 2 years using the app
Growave replied December 22, 2020

Dear AlanKaya Art team,

Thank you so much for giving us an opportunity to express our gratitude once again publicly. Thank you a lot for sharing your feedback. We value your input and desire to let us know the details about your experience with us. 🙌🏻

Our customers' fulfillment is our ultimate priority. Our whole team tries hard every single day to realize it. We truly hope to see more glorious years ahead of us.✨

Do not hesitate to contact us in case you need any assistance

January 7, 2017

Before socialshopwave, I was trying to install YOTPO but the installation did not go through. I contacted their support team and they did not respond for one week. So, I threw them out, started looking for a good review app and came across socialshopwave. Social shopwave has fantastic features. Besides reviews, I have been wanting to use Instagram galleries which they have. I am intrigued by their community feed. It provides proof that visitors are purchasing. Then today itself, a visitor emailed me asking me to notify him when one of our products becomes available. That is exactly what their wishlist and automated email feature can do. It is super to have all the features in one place.

Last but not the least, when I was checking out their website, I started talking to Kalys from customer support. He answered all my questions and took lot of time to satisfy me. After my disastrous experience with YOTPO, I loved talking to Kalys. Eldar and team also were very quick on integration. Social shop wave's customer support is top notch.

Mish Mitakin
United States
Almost 2 years using the app
September 12, 2020

Brilliant app gets the job done and the customer service cannot be faulted. They go above and beyond to help their customers

rainbowtyger
United Kingdom
Almost 2 years using the app
Growave replied September 14, 2020

Thank you for a lovely review, Rainbowtyger !💕
So glad you found Growave useful, we strive to actually bring value and enhance shopping experience for customers.
Our Support team carefully analyzes each shop and finds the best solution for store design. Support team will be delighted to see your praise.