Reviews (2,150)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its suite of features that boost customer engagement and sales, including loyalty programs, wishlists, and review management. They appreciate its fast performance, seamless Shopify and Klaviyo integration, and the ability to consolidate multiple functionalities. The wishlist and photo reviews are favorites for enhancing the shopping experience. Exceptional customer support is noted for responsiveness and customization capabilities.

October 13, 2024

We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.

Antioxi
United Kingdom
27 days using the app
Growave replied October 15, 2024

Dear Antioxi Team,

​Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. ...

Edited October 11, 2024

Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.

Ethical Nutrition
United Kingdom
About 2 years using the app
Growave replied October 10, 2024

Dear team at Susanna Falken Jewellery🌺,

Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have ...

January 6, 2025

英語でのやり取りになりますが、迅速に対応いただけサポートは万全です。

patchouli
Japan
About 3 years using the app
Growave replied January 8, 2025

Dear Yuko and the team at Patchouli,

Thank you so much for your amazing feedback! 🌟
We truly appreciate you taking the time to share your experience with us.
We’re thrilled ...

October 25, 2024

So much better and cheaper as other apps!
Thank you, Kani, for your help!

DJYM.be
Belgium
2 days using the app
Growave replied October 26, 2024

Dear DJYM.be team,

We’re so grateful for your wonderful feedback about our app and the service we provide! Your support and insights are truly invaluable to us. 🥰

Our team ...

August 21, 2024

Brilliant, there support team is fantastic, we needed some customisation done and they managed to get this done for me really quickly. Would def recommend Growave. Thank you for all your help.

The Keto Collective
United Kingdom
About 3 years using the app
Growave replied August 22, 2024

Hi Team at The Keto Collective,

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had such a positive experience with our support team. It’s ...

August 20, 2024

We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!

ProSoccer
United States
Over 1 year using the app
Growave replied August 21, 2024

Hey, ProSoccer team,

Thank you so much for taking the time to share your experience!
We're delighted to know that you're enjoying our app and the support provided by our team ...

September 10, 2024

Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like ...

Sonela
United States
8 days using the app
Growave replied September 11, 2024

Dear team at Sonela,

Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so ...

May 13, 2024

We've been with Growave for about 3 years now and their app has grown so much in that time. It's pretty user-friendly (much better than when we first signed on). They're always developing their app to be more intuitive and have more features/compatibility which is great. While they're fairly expensive (we're on their Enterprise plan), they're actually cheaper than a lot of other apps and they ...

Stirling Soap Company
United States
Over 2 years using the app
Growave replied May 14, 2024

Dear Stirling Soap Company,

Thank you immensely for sharing your thoughts with us! 😍💖 Your words truly resonate with our team's dedication to improving the Growave experience ...

August 30, 2024

Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!

Tumbleweed Plants
Singapore
About 1 year using the app
Growave replied August 31, 2024

Dear team at Tumbleweed Plants,

Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and ...

Edited November 20, 2024

I'm content with the support team -specially Rashmi, with her quick responses and always helpful and kind. We just migrated to the new update (V2 version) and Growave helped us customize our theme. Everything worked out perfectly and we are happy with the result. Thanks!!

LOADEDSHOP.se
Sweden
About 1 year using the app
Growave replied August 2, 2024

Hi Dan and the LOADEDSHOP team,

We greatly appreciate your words! It’s fantastic to hear about your positive experience with our Support team. Your feedback inspires us to ...