Reviews (2,149)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features including loyalty programs, wishlists, photo reviews, and restock alerts, all integrated with Shopify and email platforms like Klaviyo. They praise the loyalty program for boosting customer engagement and sales, and the wishlist feature for enhancing customer satisfaction. The support team is noted for being quick, efficient, and friendly, with issues often resolved within hours.
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We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.
Dear Antioxi Team,
Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way.
Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you.
Thank you again for your support and kind words!
Best wishes,
Customer Support Team
Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.
Dear team at Susanna Falken Jewellery🌺,
Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again!
Thanks for choosing us🙏🏻!
Ainura,
Customer Support Manager
英語でのやり取りになりますが、迅速に対応いただけサポートは万全です。
Dear Yuko and the team at Patchouli,
Thank you so much for your amazing feedback! 🌟
We truly appreciate you taking the time to share your experience with us.
We’re thrilled to hear that you found our app and the service we provide helpful and that our team was able to assist you effectively.
Your kind words about our app are very invaluable to us. ❤️
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊
Best regards,
Customer Support Team
So much better and cheaper as other apps!
Thank you, Kani, for your help!
Dear DJYM.be team,
We’re so grateful for your wonderful feedback about our app and the service we provide! Your support and insights are truly invaluable to us. 🥰
Our team has put in a lot of effort to create a user-friendly experience that addresses the key needs of our valued clients, and your thoughts really inspire us. If there are any specific features you particularly enjoy, we’d love to hear about them! Your input helps us continually improve and better serve our community.
Thank you once again for your kind words. We’re thrilled to have you with us, and we can’t wait to bring you even more value in the future! 💕
Warmest regards,
Customer Support Team
Brilliant, there support team is fantastic, we needed some customisation done and they managed to get this done for me really quickly. Would def recommend Growave. Thank you for all your help.
Hi Team at The Keto Collective,
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had such a positive experience with our support team. It’s wonderful to know that the customizations were exactly what you needed.
Your recommendation means the world to us, and we're here anytime you need further assistance. Thanks again for choosing Growave!
Best regards,
Janat
Customer Support Manager
We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!
Hey, ProSoccer team,
Thank you so much for taking the time to share your experience!
We're delighted to know that you're enjoying our app and the support provided by our team.🥳
Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way.
If there's anything more we can do to assist you, please don't hesitate to get in touch!
Sincerely,
Anna from the Growave Support team.
Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!
Dear team at Sonela,
Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed.
If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌
Thank you for the recommendation and for being a part of the Growave family!
Best wishes,
Janat
Customer Support Manager 💙
Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!
Dear team at Tumbleweed Plants,
Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌
We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive.
Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕
Best regards,
Saule
Customer Support Manager
We've been with Growave for about 3 years now and their app has grown so much in that time. It's pretty user-friendly (much better than when we first signed on). They're always developing their app to be more intuitive and have more features/compatibility which is great. While they're fairly expensive (we're on their Enterprise plan), they're actually cheaper than a lot of other apps and they give a nice discount for their yearly subscription. The best part is that their customer service and development team are VERY responsive. They're always quick to get back to you and resolve any issues that arise. They're even willing to custom code certain things to make the app fit your store.
Dear Stirling Soap Company,
Thank you immensely for sharing your thoughts with us! 😍💖 Your words truly resonate with our team's dedication to improving the Growave experience. Knowing that our efforts have positively impacted your business journey is incredibly rewarding. We're deeply committed to ensuring that our app not only meets but exceeds your expectations in terms of functionality and ease of use.
Understanding the importance of budgeting in business, we're pleased to offer competitive pricing and discounts, aiming to provide maximum value for your investment. It's heartening to hear that our customer service team has been there for you promptly and effectively whenever you need assistance.
Your partnership means the world to us, and we're genuinely grateful for the trust you've placed in Growave. Here's to many more years of collaboration and success together! 🎉🫶
Begaiym, Client Care Specialist
Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent
Dear SuSenGo Toys team,
Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression.
Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️!
Best regards,
Ainura
Customer Support Manager