Reviews (2,148)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

February 18, 2020

I really like the app. Will upgrade more in the future, as customers increase.
Customer Service is very helpful and quick to respond. Also very helpful with helping you learn along the way.

Tigbul's Variety Fashion Shop
United States
Over 1 year using the app
Growave replied February 19, 2020

Thank you for such an amazing review! :)

This really motivates us to work even harder and improve our App day by day. We do appreciate that you spent your time and did it!

Edited October 31, 2015

Social Shop has been amazing. The Social Shop support team is top notch.

Plus Size Fix
United States
Over 1 year using the app
January 21, 2022

Alex, the support team was super helpful and managed to solve my issue within a few hours only. Importing my review data is also much easier with the guide provided by them. Highly recommend to use this app.

MY Snappeafood
Singapore
Over 1 year using the app
Growave replied January 21, 2022

Hey, Team at MY Snappeafood🤗

Your review made our day!🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community!

Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We’ll make sure Alex receives your feedback – he’ll be thrilled to hear your kind words🥰

Cheers,
Your friends at Growave🤞

October 10, 2017

Best customer service and best Shopify App that I have ever seen and used!

Ungrip Intl
United States
Over 1 year using the app
Edited August 3, 2022

Great Apps and great customer service. Support team is amazing. Quick to respond and always nice and helpful.

바이오이펙트 코리아
South Korea
Over 1 year using the app
Growave replied December 28, 2021

Hiii Team at 바이오이펙트 코리아🤗

We’re so happy to hear you had a great experience with our app and the services that we provide at Growave. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thanks again!💕

We value your partnership, and wish you a merry Christmas along with much-continued success.🎇🎄🌹

July 11, 2023

Growave team has been great and has been very prompt in answering my design needs. A lot of competitor apps with the same functionality but Growave is affordable and user friendly for businesses just starting out

BLK & Company
United States
Over 1 year using the app
Growave replied July 13, 2023

Dear BLK & Company,

My deepest regards to you for your excellent review!

Every word of each customer is important to us and we make it our main goal to help people get acquainted with our amazing app. 💕 The greatest satisfaction for us is to see your business flourish and make the lives of your customers more pleasant. 😊

Thank you so much for your trust! We will always support you and provide you with the best service.

Saule,
Growave Support team! 🌸

December 19, 2020

The addition of this app is wonderful. I have always wanted to be able to accept reviews on my site and Growave made it so easy. The customer service is beyond excellent also.

Brain Insights, LLC
United States
Over 1 year using the app
Growave replied December 21, 2020

Hi team at Brain Insights LLC,

Please accept our deepest gratitude for leaving a fabulous review and contributing your time to our growth! 😇

In our field our beloved merchants are foremost and therefore your feedback is highly appreciated by us.

We are extremely grateful to you for choosing us and we are even more pleased to hear that our Reviews feature does everything it was created for. Thank you so much for letting us know. 🤩

Feel free to reach out if you have any questions, we’d love to chat with you!

October 8, 2018

Amazing support, go for it. I have a free account and got a pro support... well that's service to others as it should be. Thanks a lot!!

Hippy Chick Ibiza
Spain
Over 1 year using the app
Edited December 18, 2019

Quick summary about Growave – Highly polished product and trusted team.

The functions are quick to load and small and we haven't encountered any problems or bugs with the Growave product.

Absolutely amazing support from Growave. The support and tech teams are extremely courteous, responsive and helpful, and goes out of their way to help. The Growave teams follow up on each requests/questions/concerns, and they are genuinely passionate about their work and product.

Rebel Bod
United States
Over 1 year using the app
December 16, 2021

Alex was so helpful to solve the review issue of our website. He has done a great job. I think everyone should download this app because you can always find a staff to help you to solve your issue. You can count on them.

P.phoebus Jewelry
United States
Over 1 year using the app
Growave replied December 16, 2021

Dear P.phoebus Jewelry Team 🌝,

Thank you for making our day great and giving us good vibes before the weekend. It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us🙋🏻‍♂️.

It is nice to see that you were so impressed by our app, the features that play another important role in e-business, and hope you are enjoying it. We are always happy to help you out with setting up our programs. And our customer support team along with other teams at Growave are always excited to provide our lovely customers like you the best product and support🌞

Cheers and have a good one✨!