Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

April 3, 2019

One of the best support teams I've come across so would give 5 stars just for that, nothing is ever too much. But the best thing is that this app beats pretty much every loyalty app hands down due to features but more importantly the technology.

As soon as you download another loyalty app from the store it will instantly kill your page loads speeds. THIS DOESN'T AFFECT STORE SPEEDS ONE BIT! Seriously impressive!

ASMRTISTRY.COM
China
Over 1 year using the app
February 9, 2017

Awesome. Quick service. Apps is very useful to my store and the support is very approachable. You guys are amazing. Thank you so much.

Efizzle
Canada
Over 1 year using the app
June 4, 2021

My team and I have started using the growave app to create a referral and rewards program for our customers. The review function provided by this app is also a very importance piece for us to have. Not only has the app been great, but the support team's help, speed of response, and consistency has been outstanding!

Finding Home Farms
United States
Over 1 year using the app
Growave replied June 8, 2021

Dear Finding Home Farms team 🌝,

Thank you for making our day great and giving us good vibes before the weekend. It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻‍♂️.

It is nice to see that you were so impressed by our Loyalty&Rewards and Reviews apps when we also have Wishlists, Instagram and Social Login features that play another important role in e-business. We are always happy to help you out with setting up our programs.

Cheers and have a good one ✨!

September 11, 2023

I had some issues with the app when I migrated themes, but support was able to get everything reinstalled and working better than before. The app itself if very easy to use and the UI is simple to navigate. If you need help with anything, their support is top notch.

MorningWood Co.
United States
Over 1 year using the app
Growave replied September 12, 2023

Dear MorningWood Co. team,

Thank you so much for your 5-star review. We appreciate you taking the time to share your feedback. 🤩
Your kind words about our app and support team are really appreciated. We will do everything we can to ensure that your business continues to grow and succeed. 💖

Begaiym,
Reputation Manager!

July 13, 2023

I needed to reach out to customer service for a reward function that was malfunctioning. They got back to me incredibly quickly, both initially and in responses, and solved the problem very rapidly. Thanks!

Fossil Farms
United States
Over 1 year using the app
Growave replied July 16, 2023

Dear team at Fossil Farms,

Thank you for your time and for leaving us a 5-star review!

Your kind words and appreciation mean a lot to us. Your feedback reassures us that we are on the right track. We will always strive to provide you with the best service possible ❤.
If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here for you!

Anna,
Growave Support team.

Edited July 4, 2023

I had some serious issues with this app but the staff helped me patiently to get all set up and running. I am looking forward to seeing how this evolves, it's already very good. I recommend this app - absolutely!

Isotmatot.fi
Finland
Over 1 year using the app
Growave replied June 28, 2023

Hi Team at Isotmatot.fi,

We are delighted to see your 5-star review and your amazing feedback. 🤩

Thank you for trusting our app. We will keep providing the best service for all our valuable merchants. Our Team is looking forward to the future and our beautiful collaboration!
Once again, thank you for your kind words and for choosing us.💙

Adil-Ai,
Growave Support team. ❤️

May 6, 2022

Excellent customer service! The app works beautifully and is a powerful tool to interact with customers and expose to potential customers the reviews from from your stores and products. We had a minor issue, which we communicated thru customer service and the follow up experience in solving it was superb! Today we feel much more confident with the app, knowing that there is an excellent team eager to help very effectively. Five star app and five star Customer Service and Tech Team. Thank you!!!

Zaaike
Dominican Republic
Over 1 year using the app
Growave replied May 10, 2022

Dear team at Zaaike ❤,

Thank you for sharing a review of your recent experience. Our team here at Growave is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you 🥰. Moreover, we are so pleased to hear you found the app to your liking.

Thank again for your kind words✨!

February 25, 2021

I just started using this app. I had great support from Growave Team. Thanks Tattu for your help and quick responses!

PAL and GAL
Australia
Over 1 year using the app
Growave replied February 26, 2021

Allow us to express our sincerest gratitude for leaving the magnificent review team at PAL and GAL 🙏🏻💞,

We are thrilled to have you as part of our big family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!🤗

April 20, 2021

Growave is a great all-in-one customer loyalty app. It's easy to use and the customer service is legit the best I've ever experienced! Tattu is exceptional in answering any questions I have and fixing any issues I come across. 10/10 recommend.

Wild Return Botanical Apothecary
United States
Over 1 year using the app
Growave replied April 21, 2021

Greeting of the day, Wild Return Botanical Apothecary team!🌿🌱🌿

Wow! We are so touched by your highest praise, thank you so much for finding the time and leaving us this wonderful review. You guys make us feel humbled and grateful for trusting us with your growth.

We will do everything to keep bringing you joy and helping you flourish!

Please stay spiritual goddesses you are.🌒 🌕 🌘

August 8, 2022

A very good and useful app, with simple but very efficient feature that help to get great results out of box. And their 24/7 support is just true and awesome, they answer you even after a year with them. Wish them to continue like this and to keep taking care of their customers in such good way.

KidiCrea
France
Over 1 year using the app
Growave replied August 10, 2022

Dear KidiCrea Team 😍,

We would like to thank you for your awesome feedback. 🤩

It is very nice to read and know that we are providing a qualified product and reliable support for our beloved merchants for reason! ✨

Looking forward to assisting you further!