Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

July 6, 2023

Prompt and excellent customer service, would recommend the product and company for all your growth needs.

Bahati Collective
United States
Over 1 year using the app
Growave replied July 6, 2023

Hi team of Bahati Collective,

We highly appreciate your recommendation 🥰! Our big team works hard every day to provide 5-star service and we're support delighted to hear that we were able to do it 🤩✨.

The customer support team sends you best wishes 🙌🏻!

Aidana,
Growave Support team.

May 24, 2022

I love using Growave for our online store! We use the Reviews and Wishlist features and it's helped our e-commerce store tremendously! The setup is easy and the team's customer support is excellent! Highly recommend

Berry Jane™
United States
Over 1 year using the app
Growave replied May 24, 2022

Hey, Team at Berry Jane™ 😊🙏🏻

We are so happy to receive your 5-tar review! 😍
This makes us so happy to know that our features help your store 🤝.

Please always feel free to contact us with any further questions you might have 🐬!

July 20, 2015

Eldar did a great job helping me get setup It to no time at all. Thank you for the support!

Nursswag
United States
Over 1 year using the app
July 5, 2021

The app was so far the best, as you could have many features in one..they integrated my requests the quickest way possible and they were very friendly..I requested for some modification and they did it in a snap! I really recommend for you guys to install this app..its an absolute gem!

Fitnessfab
United Kingdom
Over 1 year using the app
Growave replied July 6, 2021

Hey Fitnessfab team!🏅

Thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. 😊

It’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team always goes above and beyond to perform great and fast service. Thank you for letting us know that we do our job well!

Our widgets perfectly suit your amazing site right now and hopefully, you will also love how our app works overall and will become one of our beloved long-ride customers! 💖

Once again, thank you so much for taking the time to share your love. Wish you good luck in your business

June 24, 2020

Growave is super helpful and adds so many amazing features to help bring in customers!
Tattu helped set up the app for me and she did an amazing job!
She finished the installation in record time and everything is working perfectly!

WholesomeSoap
United States
Over 1 year using the app
January 18, 2019

So far I've only added social login and wishlist to my website, but I will definitely add more features in the near future. Great app, great service and prompt replies. Everything works great and Kalys was incredibly helpful in getting the features positioned in the right places.

Nene Tutti
United States
Over 1 year using the app
June 29, 2020

Alice has gone above and beyond for our team. Don't waste your time, site speed & overall functionality using other apps, use Growave, thank me later.

Cbdsafeway
United Kingdom
Over 1 year using the app
Growave replied July 23, 2020

We looove the conciseness of your feedback! And Alice is extremely happy that you mentioned her name! :)

Thank you a ton for such kind words, we really enjoyed reading your review!

February 25, 2016

SocialShopWave have an impressive array of apps to engage your customers and help you grow your business. Even more valuable though is their approach to customer service. I have written to Eldar with a number of little requests and he and his team have been amazingly responsive! They even fixed several issues within a matter of hours. I’m still in the process of creating my online shop, so haven’t had a chance to test out the SocialShopWave apps on real users, but I’m confident they will be well received. And it’s great to feel that the developers have my back if I come across any problems, find any bugs, or have any feedback. Niiiice! :-)

Also In Pink
United Kingdom
Over 1 year using the app
November 29, 2021

Thanks Alex and Tina so much for their help whenever we have questions and diffculties. It's an app that integrates many features and functions so it's great!

Aurea Jewel
Hong Kong SAR
Over 1 year using the app
Growave replied November 29, 2021

Happy Monday Aurea Jewel✌

We can’t thank you enough for the kind words about Growave. Your review means a lot to us and lets us know we’re on the right track!
Our team just like to thank you for taking the time to write this wonderful review every bit of feedback like this does so much to help us out! Thanks again for choosing us. We’re very grateful for customers like you and hope you stick with us for years to come!

Thanks again! And have a great week ahead✨

April 24, 2020

You're going to love the customer service. Quick, smart, efficient, and helpful, always. And as someone who's worked in ecomm for years, using hundreds of apps across multiple stores in different industries, I'd say this... options are great, and features are fun, but what's really (REALLY) hard to find amongst all that stuff is real customer service. And from people who genuinely want to see you succeed. Not just people who copy/paste the same text their boss told them to say to every customer.

Ask yourself how often you've worked with people like that? Not a lot, right?

Genuinely a pleasure to work with Growave these past couple of months. And I'm sure it will continue to be a pleasure!

Wanderlost & Found
Australia
Over 1 year using the app