Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited October 19, 2020

This app is everything I needed. It's like all in one solution and for such a reasonable price! Don't get discouraged if something doesn't go with the style of your website. Just message them and they will fully customize and design according to your preference. And the best part? Their customer support is second to none. No one even comes close to being this helpful and efficient. Trust me when I tell you this after trying with so many developers who wouldn't get back to you even after 48 hours. A truly deserving 5-star review. If I could I'd have rated them higher! Thank you for all the support,

Alphactory
Australia
Over 1 year using the app
Growave replied October 20, 2020

Hi Alphactory - For you to say “If I could I'd have rated them higher!” makes our day! Thank you so much for your kind words and such a fantastic 5-star review.😇

We are overjoyed to hear that Growave was the app that has everything you needed. Our all-in-one platform contains multiple apps and works as a perfect option for businesses like yours. We are always happy to help our customers to integrate everything into the website and to fully customize our features until it fits their site perfectly. ✨

Our Support team always tries their best to perform excellent customer service, the main reason of which is - we have such incredible customers, like you, who deserve only the best! ❤️

Thanks for choosing us. Hopefully, many years of fruitful cooperation to come!

April 12, 2016

SocialShopWave is really amazing! The app has been built keeping the consumer shopping behavior in mind. What I was impressed with even more, was the responsiveness of the support team. Eldar is a rockstar!
- Rohit

The Man Company
India
Over 1 year using the app
March 15, 2021

They are always so nice and friendly and so fast to help fix or resolve problems. Best customer service from any app in the Shopify store so far, plus my customers love it!

Heather Freitas
United States
Over 1 year using the app
Growave replied March 16, 2021

Heey team! We are incredibly grateful that you took the time out to leave us this lovely review. 💕

We are glad we were able to meet your expectations. Your satisfaction with our service is one of the best compliments for us. 😇

Thank you for trusting Growave. It was a pleasure to work with your team and we look forward to serving you again. 🙌

November 26, 2021

Great customer service support! Love that they are very attentive to my questions and issues whenever I have any. Easy to use!

TAMASHII KOKORO
Singapore
Over 1 year using the app
Growave replied November 29, 2021

Hi Team TAMASHII KOKORO🌞.

Thank you for taking the time to leave a review for us. We are so glad to hear that our team was able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.

Whole Growave works on providing you with the best available features for a successful e-commerce business and excellent support to our merchants. The whole team will be happy to hear that our hard work has paid off! When we hear from happy customers like you, we spread positivity around!🤗

Hope to assist you again soon! Your friends at Growave🤞

October 11, 2022

i don't have much to say on the app itself yet, but the customer service has so far been good. When i have had an issue they are responsive and fix it.

Jean-Pierre Weill
Israel
Over 1 year using the app
Growave replied October 11, 2022

Hi team at Jean-Pierre Weill🤗,

Taking the time to leave such a great review about our service, has really made our day💖! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise✨!

Happy Growaving🙌🏻!

Edited July 5, 2023

Great app for collecting reviews and a perfect loyality award programm combined with the wishlist. All three functions are essential for a perfect relationship to your customers!
The best of it is the support - always reacting very fast and sufficient!

Papier & Stift
Germany
Over 1 year using the app
Growave replied July 5, 2023

Hi Papier & Stift team,

Thank you so much for your fantastic five-star review! We truly appreciate your kind words and your support. It's wonderful to hear that you had such a positive experience with us. 🤗.

Happy Growaving 💙!

Ainura,
Growave Support team 💫

Edited February 3, 2022

Fast and helpful Support, great to work with. Would appreciate to have a CSS Field in the Design section so I can add more complex custom designs there and not have to overwrite the CC in the themes CSS file with important.

SHOPAMICIS
Austria
Over 1 year using the app
Growave replied February 3, 2022

Dear team at SHOPAMICIS🤗,

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your experience with us💖.

Also, we want to thank you for a great idea regarding the CSS, it is much appreciated🙌🏻!

Thanks again, and have a great day😊!

July 8, 2019

just downloaded them and had to come on here a write a review. i rarely ever write reviews. this company's fast response and service is awesome! so awesome, it had me come here right away to let it be known! :)

Upful Blends
United States
Over 1 year using the app
June 21, 2022

I have been working with the guys, specifically Alex & Tina, for almost a year now and their service has been nothing but top shelf! They are quick to respond, efficient, courteous and even when I ask for several changes/reviews and they are always eager to help solve whatever issue I have. I can thoroughly recommend these guys as not only have they helped grow our audience and reach, they do so with the proverbial service with a smile. Keep up the good work!

TOMS - The Only Music Shop
South Africa
Over 1 year using the app
Growave replied June 21, 2022

Hi TOMS - The Only Music Shop team,

We truly appreciate your valuable review of us and our app. We send you a billion thanks for leaving us a review and expressing your honest opinion. Each effort we make is done to reach the best customer satisfaction level. And let us mention that it's so easy to support an awesome customer like you! 💖
Your words motivate us to reach new heights and become even better and better. And we're so happy that we're together on this journey. 🤗

Sincerely, Growave Team! ✨

December 18, 2018

Amazing customer service! I had Social Shop Wave make a few custom tweaks and have been very pleased. It has been a joy to work with SocialShopWave!

Gramercy Gift Guide
United States
Over 1 year using the app