Reviews (2,145)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.

July 11, 2024

Esta aplicación es genial para fidelizar clientes y reforzar tu marca con reseñas de tus clientes.
El servicio técnico es de 10, muy rápidos y eficientes. En mi caso me atendió Janat y le estoy muy agradecida porque ha sido realmente amable y profesional.

Recomiendo ;)

Hello Australian
Spain
About 2 months using the app
Growave replied July 12, 2024

Dear Hello Australian team,

Thank you so much for your kind words regarding our app and the support we provide!

We are thrilled that you like our app and the service we deliver. Your satisfaction is essential for us since our customer's joy is the most precious thing for which we have a reason to do the best we can. 💕

Your fantastic feedback has lifted our spirits even higher, we are always happy to assist and make your time with us the most enjoyable and efficient.

Your trust and delight mean the world to the Growave team, thank you a lot! 🤗

Warm regards,
Janat
Growave Support Team

July 4, 2024

We've been with Growave now for over 4 months and the experience has been excellent. Very proactive and responsive customer service - very helpful to us in leveraging the platform to best suit our needs and to answer questions and remind us to perform key API updates, etc so as to not disturb our course of business. i'm truly impressed - my customers love the rewards program, reviews and the wishlist. I love the easy integration Klaviyo. It's definitely helped us retain loyal customers. So worth it. Thank you Growave team for everything you do.

RIDE OR DIE EQUESTRIAN SHOP
United States
5 months using the app
Growave replied July 5, 2024

Dear team at RIDE OR DIE EQUESTRIAN SHOP,

We are incredibly grateful for your kind words, trust, and continued support. It is significant to us that your business only thrives, so we do our best to make sure you are satisfied with the service we provide. ✨

We are delighted to hear that you and your dear customers like our application and the functionality we offer.

Your feedback is valuable to our entire team, ​thank you very much for staying with us!

Saule,
Growave Support team 💕

July 3, 2024

Although I initially left Growave to try alternatives, none matched its comprehensive features and ease of use. Growave's exceptional service and user-friendly interface made it easy to get started and see immediate revenue impacts. I highly recommend Growave for anyone seeking an all-in-one solution with outstanding customer support.

DIY Craft Warehouse
United States
4 months using the app
Growave replied July 4, 2024

Hello DIY Craft Warehouse,

Thank you for your leaving us a review!

Your feedback is crucial for us and your satisfaction is our main priority.
We are thrilled to see how our program is helping to grow your business. Thank you again for your support!

Kind regards,
Yzat
Growave Support team

Edited February 22, 2024

Edit: 9 years on and we're still happy with the constant development and excellent customer service.

It's been such a pleasure integrating SSW in our new website. There are so many great features here that we'd have to use four or five other apps to get the same results. And there's a few features that you can't even find in other apps at all. SSW is such an amazing social toybox, that we will be rolling out the features gradually and build a marketing campaign around them! SSW will be the first app I install on all future websites.

I've had to get in touch and ask for support from many app developers over the last two months and no one was nearly as responsive and supportive as Eldar and his team! And our SSW account is still on trial and haven't paid them a single penny yet. Incredibly caring and attentive customer care and tech support. I don't even think I ever got a negative response on any of my crazy requests - the closest Eldar came to "no, sorry" was "no, sorry... not right now but we're working on this feature and we'll be launching it very soon". And he has kept his word, with new features launching while we are still setting up.

Social Shop Wave has a great ecosystem of useful apps bundled in one and some of the best customer care I have encountered. Keep up the good work guys, you're onto something special.

The Rogue And The Wolf
United Kingdom
Over 8 years using the app
July 2, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!"

HOMEE select
Taiwan
3 months using the app
Growave replied July 3, 2024

Hello, The HOMEE select team,

Wow, thank you for the glowing review! We're delighted that Growave has made such a positive impact on your Shopify store. Our team is dedicated to offering powerful features and an intuitive interface to support your success. We appreciate your support and look forward to continuing to help your store thrive! 💖

Best regards,

Janat

Growave Support Team

November 29, 2014

Great Customer Care. Anton even build in buttons in the right colour. Thanks Guys!

Phoebe Heess
Germany
Over 5 years using the app
June 6, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!

The Tumbler Grip
United States
Over 3 years using the app
Growave replied June 9, 2024

Hey, The Tumbler Grip team,

Thank you so much for your wonderful feedback!✨

We're excited to hear that Growave is crucial for your Shopify store! Our team takes great pride in delivering exceptional support, and it's fantastic to know that you found our assistance helpful.

Your satisfaction is our top priority, and we're committed to ensuring you have the best experience with our app.
Big thumbs up to you for choosing Growave!

Best regards,
Vlad,
Growave Support team🫶

August 28, 2015

Great App, easy to set up and seems to be doing a great job so far

Cardina Jewels 2
South Africa
Over 4 years using the app
Edited March 6, 2015

I've been very happy with this app so far. It has a lot of functionality, and even if you only use the social media log ins, you've provided another platform for your customer to connect. I know this one is going to be a great addition to our site at www.handcraftedhoneybee.com!

Updated: The customer service is also fantastic! I'm so pleased with this app!

Handcrafted Honey Bee
United States
About 4 years using the app
February 19, 2015

wonderful app. very helpful support. very pleased

YOUR ART & DECOR
United States
About 4 years using the app