Reviews (2,147)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

May 8, 2024

THIS APP HAS AMAZING SUPPORT!! They have been extremely helpful with answering all my questions and even editing some widgets in my shop's theme. They'll always send photos of the changes too to ask if I'm happy with it or if I need any adjustments. It's also just a great app overall with very helpful features for growing your business.

Slayfire Cosmetics
United States
Over 3 years using the app
Growave replied May 9, 2024

Hello, Slayfire Cosmetics team,

Thank you for your kind words! Absolutely thrilled to hear your experience with us has been exceptional! We take pride in providing personalized support tailored to your needs. Your satisfaction means the world to us, and we're always here to make sure you're delighted with every aspect of our app.

Looking forward to continuing to support your business growth journey! 🎉🫶

Begaiym, Client Care Specialist

Edited October 10, 2024

powerful apps and nice support. Most functions is very well. But the price is too high

NiceHCK Audio
China
5 months using the app
Growave replied July 21, 2024

Hello there,

Thank you for your 5-star review!

We are happy to receive your feedback, which is very important to us! We hope to expand our features and capabilities in the future. We are always happy to help you with any questions and strive to improve your experience with our app!

Kind regards,
Yzat
Customer Support Manager

July 4, 2024

Great customer service - very responsive and always helpful!

Calla Shoes
United Kingdom
Over 3 years using the app
Growave replied July 5, 2024

Dear Calla Shoes Team 🥰,

We wanted to extend our heartfelt thanks for taking the time to leave a 5-star review!
Your feedback means a lot to us and helps us continue to improve our products and services.
We're thrilled to hear that you had a positive experience and that our product met your expectations.

If you have any further comments or suggestions, please don't hesitate to share. We're always here to listen and assist.

Thank you once again for your support!

Best regards,
Kani
Growave Support Team

July 2, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!"

HOMEE select
Taiwan
3 months using the app
Growave replied July 3, 2024

Hello, The HOMEE select team,

Wow, thank you for the glowing review! We're delighted that Growave has made such a positive impact on your Shopify store. Our team is dedicated to offering powerful features and an intuitive interface to support your success. We appreciate your support and look forward to continuing to help your store thrive! 💖

Best regards,

Janat

Growave Support Team

June 6, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!

The Tumbler Grip
United States
Over 3 years using the app
Growave replied June 9, 2024

Hey, The Tumbler Grip team,

Thank you so much for your wonderful feedback!✨

We're excited to hear that Growave is crucial for your Shopify store! Our team takes great pride in delivering exceptional support, and it's fantastic to know that you found our assistance helpful.

Your satisfaction is our top priority, and we're committed to ensuring you have the best experience with our app.
Big thumbs up to you for choosing Growave!

Best regards,
Vlad,
Growave Support team🫶

Edited December 18, 2024

We've been using Growave on the premium plan for years, and it's truly indispensable for our business. Recently, we've noticed a significant improvement in the quality of their services, which were already excellent.

We rely heavily on Growave for key features like the loyalty program, wishlist, restock alerts, and email integration with Klaviyo, among others. The app's versatility and continuous innovation make it a fantastic tool with endless possibilities for enhancing customer engagement and retention.

One of the standout aspects of Growave is its 24/7 support team. They are incredibly responsive and efficient—any issues we report are typically resolved within minutes. While updates and new features are rolled out frequently (sometimes a bit too fast, leading to minor hiccups), the excellent support ensures these are addressed quickly.

If you're looking for a powerful all-in-one solution for your Shopify store, Growave is a game-changer. Highly recommended!

HapaKristin
Hong Kong SAR
9 months using the app
Growave replied May 22, 2024

Dear HapaKristin team,

Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰

Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive.

Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗

Rashmi,
Success Manager

May 31, 2024

We were changing themes and had a lot of customizations we wanted to do. So our onboarding process was super long as we always added things we wanted to add or change. The support has been better than anything I have experienced before on Shopify. Always got immediate response from support and the developers got things edited within the same day. Super happy with the first weeks on Growave!

Petit
Sweden
29 days using the app
Growave replied June 2, 2024

Hello, Petit team,

Thank you so much for your kind words💖 We’re thrilled to hear that your onboarding process, despite being long and detailed, was smooth thanks to our support and development teams. We always strive to provide immediate and effective assistance, and it's fantastic to know that you felt supported and satisfied with the changes.

Your happiness in these first weeks with Growave means a lot to us, and we're excited to continue helping you achieve your vision ✨

Begaiym, Client Care Specialist

May 7, 2024

Best app for what we need. Being able to have wishlist, loyalty and reviews in one is a win. Support is SO responsive, often able to fulfil any request I've had and gets back to me so so promptly. Highly rate how great this app is for the cost compared to competitors.

Mom Store
New Zealand
About 1 year using the app
Growave replied May 8, 2024

Hey there, Mom Store team,

Thank you for your kind words! 💙 We're delighted that Growave has proven to be the perfect solution for your wishlist, loyalty, and review needs. Our responsive support team takes pride in assisting you promptly and effectively, and they extend a heartfelt thank you for recognizing their efforts. It's wonderful to hear that you find our app to be a great value compared to competitors.

We're here to continue providing you with the best experience possible, and our support team is always ready to help.

Thank you for choosing Growave! 🌟🎉

Begaiym, Client Care Specialist

July 26, 2024

Great support and the app works really good!

Koiratarvike Haukkula
Finland
20 days using the app
Growave replied July 27, 2024

Dear Koiratarvike Haukkula team,

My deepest gratitude to you for this incredible review and for appreciating our service!
🤍💙🤍

We are delighted that you enjoy our app and we are pleased to make our best efforts to be even better each day. Your kind words are the main motivation for us.

We are always here for you if you need our support and assistance anytime. Thank you a lot once again!

Warm regards,
Saule
Growave Support Team

March 6, 2024

We had issue of integration with omnisend templates, We were really upset but thanks to Begaiym as her team gathered and took care of it, they created new templates, installed and set them up for us...Their CEO personally reached out and Begaiym was super helpful...Thank you everyone at growave.

A Bit Orange
United States
About 1 year using the app
Growave replied March 10, 2024

Dear A Bit Orange team,

Thank you so much for your kind words! 🥰 I'm truly glad that our team and I could assist you with the integration issues you were facing with Omnisend templates. Ensuring our clients are satisfied and their needs are met is our top priority at Growave. It was a pleasure working with you personally, and I'm grateful for the opportunity to help. Your feedback means a lot to us, and we're here to support you every step of the way.

Thank you for choosing Growave! ✌️💙

Begaiym, Client Care Specialist