Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

Edited April 28, 2022

Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!

Lazecca Fashion
United States
About 1 year using the app
Growave replied April 28, 2022

Hi, the team at Lazecca Fashion🌺,,

Thank you for sharing your experience with Growave❤️!

We’ve been working hard on improving our service of the app and we hope this has been reflected in your experience. Our team is always trying to make sure customers have a great time using our product, so we are happy to know that’s what happened for you✨!

Thanks again for your 5-star review😊!

Edited April 27, 2018

responsive customer service! recommended app!

Minimalist Lab
Malaysia
About 1 year using the app
November 27, 2016

Eldar and his team are fantastic - incredibly fast and responsive, and they made this integration a breeze. Really appreciate their partnership!

Modern Citizen
United States
About 1 year using the app
January 10, 2020

Love this app, I'm paying for it and maybe its a tiny bit expensive since I don't have that many users using it but just to have it and how it integrates perfectly in the webbshop is just brilliant. And the support is great always friendly and very helpful! I definitely recommend this app!

Briosa.se
Sweden
About 1 year using the app
December 7, 2021

The function of this app is very powerful. I have used it for more than half a year. Of course, their service is also very fast and efficient. It is absolutely recommended

SILKSILKY
United States
About 1 year using the app
Growave replied December 7, 2021

Hi SILKSILKY Team! 💓

Thanks a lot for the wonderful review that you left us, we do appreciate that you took the time for doing that 😌

All teams at Growave will be happy to read your review and your words are the best motivation to provide the best app with its features and the support that our merchants like you deserve!! 💥

Hope we will have long-term and fruitful cooperation for years. Wish you a great day✨

July 8, 2022

I have had a few issues in this app however Alex (Customer Support Manager) has been super quicker fix them and he is very kind. I need a little more time running the app in order to recommending 100%.

StoreMus
Spain
About 1 year using the app
Growave replied July 10, 2022

Hi StoreMus team,

We are very happy to hear your praise and to know that you enjoy working with us. 🥰 Our team is always glad to help our customers in any way we can. Taking care of you and your store is our main privilege. 💪

Thank you again. 💜 We will strive to constantly deliver a great experience!

January 1, 2020

This rating is on my experience with Growave. I had an issue with my wishlist not adding the items to the wishlist tab on my webpage. I submitted a case and within a day, the support rep fixed the issue. They are very nice and direct. It's always good practice as a customer to show your support team the respect and appreciation they deserve. My rep was happy to help. Thank you support team!

BleuBambi Jewelry
United States
About 1 year using the app
February 9, 2022

Nothing but positive experience from the app and friendly customer support. Takes less than 24 hours to hear back. And issues are resolved quickly.

Toaster's Treats
United States
About 1 year using the app
Growave replied February 9, 2022

Good day team at Toaster's Treats 🥰!

We are sending our immense gratitude for taking your time and leaving invaluable feedback.
Thank you for the trust you have put in Growave. Our ongoing success relies on the loyalty and support of customers like you. We look forward to an enjoyable business experience with you🥳.

​We hope to have the pleasure of doing business with you for many years to come 😇.

December 27, 2019

Very nice app, added so much value to my store in a nice layout!. Client support are the best, very friendly and fast reply. I highly recommend.

Misuco
Canada
About 1 year using the app
December 20, 2017

Awesome app. What I love about this app the most is the Instagram feeds and the fact that you can start small and as your business grows, you can add more features. All the apps you need to ignite your e-commerce business in one.

Novapolt
United States
About 1 year using the app