Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

May 17, 2017

Amazing service. Kayls had all of our issues resolved and concerns taken care of in less than 30 minutes. Beautiful integration, Just a really great experience. Highly recommended

Krave Black
United States
About 1 year using the app
October 10, 2022

Very great, helpful and fast response customer service!!!
Also, this APP works very well with our site. Definitely recommend for everyone who is looking for APPs with similar function

Kaleidos Makeup
China
About 1 year using the app
Growave replied October 10, 2022

Dear team at Kaleidos Makeup🙌🏻,

We’ve passed your wonderful review on to our team at Growave✨.
Thanks so much for taking the time to leave a review about our service. Our customers' feedback guides our business and helps us keep improving the service we provide❤️.

August 15, 2014

Great App, TONS of features for free :) Excited to see what comes next. Customer service was extremely fast and wonderful to deal with.

Alexa Pope | Free Shipping in Canada, Ships WORLDWIDE!
Canada
About 1 year using the app
August 16, 2021

Awesome company and really like their apps. Customer service is excellent, quick responses and even willing to do small customizations so they fit perfectly on your site. Highly recommend!

Stage 9 Secrets
Canada
About 1 year using the app
Growave replied August 17, 2021

Hello awesome Stage 9 Secrets team ✨,

Triple thanks! It is truly priceless to see your reaction and sharing the valuable review on us and on Growave. Our teams are happy as never before and the more we do, the more we will accomplish in the future 🤸‍♀️.

Our customer support team is the main focus, as we know how it is important to keep you satisfied with Growave as a whole.

Cheers, and happy Growaving 🚀.

April 15, 2020

This app is GREAT and have everything we need for the shop including collecting review, loyalty program, wishlist, social loging, and etc. We used to use Smile for rewards and Yotpo for reviews but now we just use Growave, which is half the price of two apps combined. Their customer service is very helpful an fast as well.

Eat Play Wag
United States
About 1 year using the app
November 4, 2022

So far support team have been helpful and fast response. Becca was able to rush out the report i needed. The team like this app!

Dermaskinshop SG
Singapore
About 1 year using the app
Growave replied November 4, 2022

Dear team at Dermaskinshop SG✨,

Thanks so much for your review, we love getting feedback about Growave and take pride in our customer service. You made our day🤗!

Happy Growaving💙!

December 21, 2017

A very robust app that is surprisingly very easy to use. And, their customer service is extremely prompt and very helpful!

Burke Avenue
United States
About 1 year using the app
September 20, 2016

Awesome support! App fulfills whatever I needed in terms of social engagement. Got my first client to share on social media for discount on day 1!

Strokeside Designs
United States
About 1 year using the app
June 30, 2023

Great loyalty scheme app, has all neccesary features and a helpful support team.

Would highly recommend to anyone looking at putting a store loyalty scheme in place

Blue Almonds Ltd
United Kingdom
About 1 year using the app
Growave replied June 30, 2023

Hi team of Blue Almonds Ltd,

We highly appreciate your taking the time and sharing your feedback 🥰!
Please feel free to reach out anytime you need assistance ✨. Our team is always happy to help you!

Aidana,
Growave Support team.

August 8, 2018

The developers of this app are phenomenal to work with. They do what they say they will do when they say they will do it in helping to install different features. The commenting system is so much better than the standard one of Shopify and the other features they integrate are well-thought-out and help to build community. I would recommend it without hesitation.

Adroyt Labs
United States
About 1 year using the app