Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its suite of features that boost customer engagement and sales, including loyalty programs, wishlists, and review management. They appreciate its fast performance, seamless Shopify and Klaviyo integration, and the ability to consolidate multiple functionalities. The wishlist and photo reviews are favorites for enhancing the shopping experience. Exceptional customer support is noted for responsiveness and customization capabilities.

August 7, 2024

The Growave App is very nice since it combines both loyalty and wishlist together. But the most amazing thing is the support from the Growave team. As we have specific needs with 90% of our business still at the POS ,they are always helpfull with both advice and support. Customer Happiness and Success is clearly at the top op their list.

LOFT the Store
Netherlands
5 months using the app
Growave replied August 8, 2024

Dear team at LOFT the Store,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app. Our team is dedicated to providing top-notch ...

August 30, 2024

I had problems with installing the code and changing the style. Got a reaction and solution within a couple of hours!

Festivales
Netherlands
4 months using the app
Growave replied August 31, 2024

Dear Festivales team,

Thank you so much for your kind feedback! 😊

We’re thrilled to hear that you’re happy with our support, as your satisfaction is very important to us. ...

June 28, 2024

This app is fantastic and provides a great review sharing / rewards experience. It is important to note, however, that you MUST reach out to them through their customer service messenger to make sure they integrate their app to its fullest potential. They know what they're doing, so it is really not a pain.

Ruby and Roses Yarn
United States
11 months using the app
Growave replied June 29, 2024

Dear team at Ruby and Roses Yarn,

My deepest gratitude to you for your wonderful review! 💖
Every word of each customer is important to us. Our main priority is to help people ...

June 2, 2024

I have to give a shout out to the Growave support team. I haven't needed to consult them often, but the few times I have over the past year, they've responded very quickly (often within an hour!) with helpful fixes. Shopify integrations can be tricky, especially with as many features as we get in the Growave Loyalty app, but even with my custom themes, Growave support has been fast and accurate ...

Geek Out of Water Beauty
United States
9 months using the app
Growave replied June 4, 2024

Hi, the team at Geek Out of Water Beauty,

Thank you for the fantastic review 💜! We loved being of service to you and hope we can assist you again soon. You are rock 🤘.

Your ...

September 11, 2024

They responded to my issue so quickly and have been so incredibly helpful!

Body Science
Canada
4 months using the app
Growave replied September 12, 2024

Dear team at Body Science,

Thank you so much for your fantastic review! 💕

We're thrilled to hear that our team was able to assist you quickly and effectively. We're always ...

July 9, 2024

When I changed the theme of my store, the design and features of this app were not applied properly. When I contacted support, they immediately fixed the code and resolved all the issues. Thank you to the growave team. thank you so much.

WABI-SABI STORE
Japan
Almost 3 years using the app
Growave replied July 10, 2024

Dear WABI-SABI STORE team,

Thank you for your wonderful review and for sharing your experience with our application! We are delighted to assist you in solving your request ...

July 3, 2024

Although I initially left Growave to try alternatives, none matched its comprehensive features and ease of use. Growave's exceptional service and user-friendly interface made it easy to get started and see immediate revenue impacts. I highly recommend Growave for anyone seeking an all-in-one solution with outstanding customer support.

DIY Craft Warehouse
United States
12 months using the app
Growave replied July 4, 2024

Hello DIY Craft Warehouse,

Thank you for your leaving us a review!

Your feedback is crucial for us and your satisfaction is our main priority.
We are thrilled to see how our ...

March 6, 2024

We had issue of integration with omnisend templates, We were really upset but thanks to Begaiym as her team gathered and took care of it, they created new templates, installed and set them up for us...Their CEO personally reached out and Begaiym was super helpful...Thank you everyone at growave.

A Bit Orange
United States
About 1 year using the app
Growave replied March 10, 2024

Dear A Bit Orange team,

Thank you so much for your kind words! 🥰 I'm truly glad that our team and I could assist you with the integration issues you were facing with Omnisend ...

July 4, 2024

We've been with Growave now for over 4 months and the experience has been excellent. Very proactive and responsive customer service - very helpful to us in leveraging the platform to best suit our needs and to answer questions and remind us to perform key API updates, etc so as to not disturb our course of business. i'm truly impressed - my customers love the rewards program, reviews and the ...

RIDE OR DIE EQUESTRIAN SHOP
United States
5 months using the app
Growave replied July 5, 2024

Dear team at RIDE OR DIE EQUESTRIAN SHOP,

We are incredibly grateful for your kind words, trust, and continued support. It is significant to us that your business only ...

Edited December 18, 2024

We've been using Growave on the premium plan for years, and it's truly indispensable for our business. Recently, we've noticed a significant improvement in the quality of their services, which were already excellent.

We rely heavily on Growave for key features like the loyalty program, wishlist, restock alerts, and email integration with Klaviyo, among others. The app's versatility and continuous ...

HapaKristin
Hong Kong SAR
9 months using the app
Growave replied May 22, 2024

Dear HapaKristin team,

Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your ...