Reviews (1,172)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its loyalty programs, wishlists, customer reviews, and referral programs, which boost customer engagement and repeat purchases. It's easy to set up and integrates well with various themes, including POS and Instagram widgets. The customer support team is noted for their responsiveness and helpfulness in customization and troubleshooting. Continuous updates ensure the app's reliability and effectiveness.

January 9, 2025

Truly Appreciate the migration support manager and tech team!

We were having issues with legacy version but they made the migration so easy and quick! Super nice and fast :)

They also made custom changes for our membership page links and it's flawless. Thank you so much Maryam and her tech team!

elago
United States
Over 2 years using the app
Growave replied January 10, 2025

Dear Younghoo at the Elago team,

Thank you so much for your kind words! We’re thrilled to hear that the migration process went smoothly and quickly. We always strive to make these transitions as seamless as possible, and we’re so glad our team was able to assist you with the process. 🙌

Rest assured, we will pass along your heartfelt thanks to Maryam and our tech specialists. They will be so pleased to know their efforts have made such a positive impact. 🤗

We’re always happy to help with any further adjustments to ensure everything looks perfect and aligns beautifully with your brand. If you need any additional support or have further requests, please don’t hesitate to reach out. We’re here to ensure everything continues to run effortlessly and to your satisfaction.

Thank you again for your trust and appreciation. It’s truly a pleasure working with you! 💖

Warmest regards,
Customer Support Team

May 23, 2025

Great support that is responsive in timely manner and efficient with different type of issues!!

KINGSTON Outlet
United States
9 days using the app
Growave replied May 25, 2025

Hey Team at KINGSTON Outlet, 🤩🥰
Thanks a lot for your valuable 5-star feedback! We truly appreciate it!

Growave is known as a client-oriented company, and every customer means the world to us. Our whole team is always ready to help you with any questions you might have.

Warmest regards,
Joomart
Customer Support Team

March 6, 2025

This application offers exceptional value and is truly remarkable.

Furthermore, the Growave Customer Support member Joomart provided excellent assistance. It is astonishing to witness the level of technical expertise possessed by their customer support representatives. Overall, this application is truly exceptional.

High Street Shoppe
Canada
11 months using the app
Growave replied March 7, 2025

Dear High Street Shoppe team,

Thank you so much for your wonderful feedback! It truly means a lot to us to hear that you find Growave valuable and that our platform has made a positive impact on your business. 🌟

We always strive to provide not only powerful features but also exceptional customer support. It’s incredibly rewarding to know that our team was able to assist you effectively and leave a great impression. Ensuring that our customers feel supported and confident in using Growave is our top priority.

Your kind words inspire us to keep improving and delivering the best possible experience.
If you ever need any assistance or have any questions, please don’t hesitate to reach out—we’re always happy to help! 💙

Wishing you continued success,
Growave Support Team

March 18, 2025

Very helpful customer service team and good features.
Thank you for always handling our requests so professionally!

Mondays Made
Singapore
4 months using the app
Growave replied March 19, 2025

Dear team at Mondays Made,

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with our team. 🙌

Providing a seamless and professional experience for our customers is our highest priority, and your kind feedback reassures us that we are meeting that goal.
Should you ever need any further assistance or have any suggestions on how we can make your experience even better, please don’t hesitate to reach out. We’re always happy to help!

Wishing your business continued growth and success. 🌟

Best regards,
Growave Support Team

April 29, 2025

Great platform. Quick and efficient help from the support team.

You matter
Mexico
Over 2 years using the app
Growave replied April 30, 2025

Hi team at You Matter,

Thank you so much for your kind words! 🌟 It’s always a pleasure to know our platform is making a positive impact and that our team could provide the guidance you needed.

Thanks again for your trust — we're here anytime you need us!🙌

Warm regards,
Growave Support team

March 13, 2025

App has all of the functionality that you will need. Easy setup, the support team is always there for you if you need any customizations or help.

Rossi.lt
Lithuania
18 days using the app
Growave replied March 14, 2025

Hello Rossi.lt Team,

Thank you so much for the fantastic 5-star review! 🌟

We’re so happy to hear that the app has everything you need and that the setup was easy. Our support team is always here to help, so feel free to reach out anytime. We really appreciate your kind words!

Best regards,
Growave Support Team

February 7, 2025

Great app. Great tech support. They stayed on the chat with me over an hour and helped me with some back-end issues I could not figure out on my own. Thanks again. For the help.

Sonnier Beauty Supply
United States
About 1 year using the app
Growave replied February 8, 2025

Hey, the team at Sonnier Beauty Supply!

Wow, thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience. It’s great to hear that our team could assist you with your back-end issues and provide the support you need.

We’re always here to help, so if you ever have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for your kind words—it means a lot to us!

Wishing you all the best,
The Customer Support Team

March 6, 2025

The support for this app is fantastic. there are def some customizations we needed, but the communication and turnaround was superb. The app is great and super robust. Highly recommend!!!!

Spectrum Boutique
United States
6 months using the app
Growave replied March 7, 2025

Hello Spectrum Boutique team,

Thank you so much for your wonderful feedback!
We're happy that you find Growave flexible and that our customer support team meets your expectations. Your kind words mean the world to us!

If you have any questions or suggestions, feel free to reach out—we’re always here to help! ✨

Best regards,
The Growave Team

November 14, 2024

Many thanks to the Growave team and all the support staff, especially Begi for listening carefully to our needs and solving them quickly and perfectly! I will keep using this app consistently! Very friendly for the seller!
And it's very functional, I hope to do some upgrades for the membership section, for example it's a free gift for points redemption, it would be nice to limit the total quantity and realize that out-of-stock products are not redeemed for points, it would be more convenient. I'm sure Growave will improve and upgrade!
Lastly, thank you to all who read this! I wish you all a wonderful day!

Kizer
China
Over 2 years using the app
Growave replied November 15, 2024

Hey Team!

Thank you so much for your heartfelt and detailed feedback! We are thrilled to hear that you’ve had a positive experience with Growave and our support team. We’ll make sure your kind words are shared with them—it will surely brighten their day!

We also appreciate your thoughtful suggestions regarding the membership section. Features like limiting quantities for free gift redemptions and ensuring out-of-stock items are not redeemable are excellent ideas. Your insights are invaluable as we continue to enhance and refine our app. Rest assured, our team is committed to evolving and making Growave even more functional and user-friendly for merchants like you.

Your enthusiasm and trust motivate us to do better every day. Thank you for being such a valued part of our community, and we’re excited to continue supporting your business growth.

Wishing you a wonderful day as well! 😊

Warm regards,
Growave Support Team

December 2, 2024

I can tell that Growave support team is very great, especially response of our query is very quick and perfect!
There are so many features on app, thus we can find the suitable usage. Even if we need some modifications, such as layout changes, Growave supports us very well!

RAGTAG GLOBAL
Japan
Over 2 years using the app
Growave replied December 4, 2024

Dear Team at RAGTAG GLOBAL 🥰,

Thank you so much for your kind words and wonderful feedback! It truly means the world to us to know that you’re happy with our support and the app’s features.

We’re thrilled to hear that you find the response to your queries quick and helpful. Providing prompt and effective support is something we strive for, and it’s incredibly rewarding to see it making a difference for you.

It’s great to know you’ve been able to explore the app and find features that suit your needs. We’re also delighted to assist with customizations like layout changes—it’s all part of ensuring the app fits your business perfectly.

If there’s ever anything else we can help you with or new ideas you’d like to explore, please don’t hesitate to reach out. We’re always here to support you!

Thank you again for your kind words, and we look forward to continuing this wonderful partnership. 😊

Best wishes,
Kani
​Customer Support Manager