Reviews (2,132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, noting the team's quick issue resolution and customization capabilities. It combines loyalty programs, reviews, wishlists, and referrals into one platform, making it user-friendly and efficient. The loyalty and rewards programs are particularly effective in boosting customer retention and engagement. Merchants also value its extensive customization options and seamless integration with store themes and other apps. The app is recognized for providing good value by consolidating multiple features into one solution, leading to increased customer engagement and retention. Continuous improvements and new features are frequently added based on merchant feedback, and its multilingual support makes it accessible to a global audience.
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The support team is absolutely awesome and made changes that we needed extremely quickly! Thank you so much.
Hello Team Windrunner Leather,
We want to extend our heartfelt gratitude for your kind words and the stellar 5-star rating! Hearing that you're enjoying the app and that our support has exceeded your expectations fills us with joy. Our team is committed to delivering top-tier service, and knowing that our efforts have made a positive impact is truly fulfilling. Your support means everything to us! 🥰
Should you have any further feedback or suggestions to share, please feel free to reach out to us.
Warm regards,
Begaiym, Reputation Manager
感谢Begi客服，他给我回答问题特别的详细，他非常耐心，很好的帮助了我。感谢您，祝您快乐每一天。
Dear team at BLUETTI-US,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Begi was able to assist you with exceptional detail and patience. Our team is dedicated to providing the best customer service, and it's wonderful to see that reflected in your experience. 💗
If you have any more questions or need further assistance, please don't hesitate to reach out. Have a fantastic day!
Warm regards,
Janat
Customer Support Manager
The app is easy and effective, I appreciate prompt responses from their team when a questions arises.
Hey, gabrielcosmetics team,
Thank you for the fantastic feedback! 😍 It's wonderful to hear that you find our app easy to use and effective. Our team takes great pride in delivering quick and helpful responses to our users. Your satisfaction is our priority, so please don't hesitate to get in touch if you ever have any questions or concerns.
We're here to support you every step of the way! 💜
Begaiym, Client Care Specialist
Just getting started with Growave and have to say the support as we set up has been impressive. We had a couple things only the GW devs could do and they actioned them so swiftly, and though we ran into a couple of bugs the team have been super responsive and quick to fix them.
Hello team,
Thank you for your 5-star review!
We are happy to assist you with your store setup and improvements! Your satisfaction is our top priority, and we are ready to implement your ideas to the best of our ability.
Thank you for choosing our app!
Kind regards,
Yzat
Customer support manager from Growave App
We use the app mainly for the loyalty feature and it's been working great! It has mostly all the basic and essential features a small brand like us will need. Moreover, the support from the team is impeccable - they are responsive and fast. Have been enjoying the app and will be exploring using more and new features the team has came up with!
Hey, FLO Aroma team,
Wow!😍 Thank you for your amazing review! It's fantastic to hear that our loyalty feature has been such a valuable asset for your brand. We strive to provide small businesses like yours with the essential tools they need to succeed, and we're thrilled that our app has met your expectations. Our dedicated support team is always here to assist you promptly, and we're delighted that you've had a positive experience with them.
Keep an eye out for new updates on the horizon – we're excited to continue innovating for you! 🤗🫶
Begaiym, Client Care Specialist
We had issue of integration with omnisend templates, We were really upset but thanks to Begaiym as her team gathered and took care of it, they created new templates, installed and set them up for us...Their CEO personally reached out and Begaiym was super helpful...Thank you everyone at growave.
Dear A Bit Orange team,
Thank you so much for your kind words! 🥰 I'm truly glad that our team and I could assist you with the integration issues you were facing with Omnisend templates. Ensuring our clients are satisfied and their needs are met is our top priority at Growave. It was a pleasure working with you personally, and I'm grateful for the opportunity to help. Your feedback means a lot to us, and we're here to support you every step of the way.
Thank you for choosing Growave! ✌️💙
Begaiym, Client Care Specialist
Great support!
Hello, Frivannsliv team,
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our support team. Providing top-notch customer service is one of our highest priorities, and it's wonderful to know that our efforts made a positive impact on your experience.
If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Thanks again for your kind words and your support. We look forward to serving you again in the future!
Janat,
Growave support team. 💗
Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!
Dear team at Sony World - Qatar✨,
Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that you had a great experience with our app. Your feedback motivates us to keep improving and providing the best service possible.
Thank you for choosing Growave! If you have any suggestions or need assistance, please don't hesitate to reach out. We're always here to help!
Best regards,
Begi from the Growave Support team.
Thank you so much Janat! You are the best, Growave is very nice but what makes it even better is the support advisor backed by the technical team behind it.
You can subscribe to Growaves with a light heart!
They take their time with you, they are kind and understanding. What more could you ask for?
Thank you Janat!
Bonjour, Le Jardin Retrouvé team,
Wow, thank you for your incredibly kind words!💖 It warms our hearts to hear that you've had such a positive experience with Growave. Janat and our technical team work tirelessly to ensure that every interaction is supportive, understanding, and helpful. Your satisfaction is what drives us, and we're overjoyed to have met your expectations.
Thank you for choosing Growave, and we're excited to continue providing you with exceptional service and support 🤗
Begaiym, Client Care Specialist
Amazing Customer Service! I love the features this app adds to my website however I can not say enough about their customer service! There have been a couple of times when things weren't showing up correctly & when I emailed the customer service team they responded quickly & resolved the problem. They have amazing communication & are definitely on top of things. Thank you for all of your help!
Dear Calla and Friends team,
We're thrilled to receive your praise for our customer service! Thank you for acknowledging the quick response and effective problem-solving from our team. 😍
At Growave, customer satisfaction is our top priority, and your feedback confirms we're on the right track. We're here to support your website's success, and we appreciate your shout-out.
Please reach out anytime you need assistance – we're always here to help. 🤗
Best wishes,
Begaiym, Reputation Manager