Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

December 23, 2015

If it was possible to give more than 5 stars, Eldar and team @ SocialShopWave have earned about 10 stars. Don't waste your time with other "similar" apps. Over-the-top amazing support.

Swak Designs 2
United States
About 1 year using the app
February 22, 2015

I've had so much assistance making this app work (via email suggestions and automatic upgrades) that I haven't had to do anything to get it operational! Great app for adding social integration in a flash!

Mezel Mods
United States
About 1 year using the app
September 1, 2022

Impresionante el Equipo, en mi caso Alex, me ha solucionado todos los temas, y puedo decir que ahora tengo la app perfectamente implementada en mi web. Muy recomendable porque además son 4 pps en 1, con el ahorro de tiempo y dinero que esto supone. GRACIAS!!!!!

MiCleo&Co
Spain
About 1 year using the app
Growave replied September 7, 2022

HiMiCleo&Co team,

Thank you so much for taking the time to leave us 5-star review! We really appreciate you being a customer and helping to share the word about us. We are here for you anytime 🥰 !

Happy Growaing 💙 !

January 23, 2017

Great customer service. Very fast and responsive.

Eri West
United States
About 1 year using the app
February 12, 2017

Great and speedy customer service!

From Phoenix With Love
United States
About 1 year using the app
June 27, 2022

The customer support is excellent, the best I have experienced with any Shopify App. Alex was super quick to respond to my queries and was really helpful. I haven't been using the app long so can't comment much on it, but don't hesitate to install it!

Bare Blue
Ireland
About 1 year using the app
Growave replied June 27, 2022

Hi team at Bare Blue, 😊

You are the reason why we are still delivering high-quality service throughout the years, and this has already become an enjoyable routine that we love doing each day.

It means a lot to us that you took your time to leave a review. We don’t take it for granted and promise to keep delivering reliable and responsible service.💖

November 12, 2019

I am relatively new to shopify, but have used and worked with a fair few apps. As an Australian based business it is harder to find reliable, well oiled apps that function as good as they say. However, Growave has been one of the best apps and customer service interactions of my life!! After I initially set-up they sent out an email confirming that all was well. There was just a few issues/concerns I had and I thought, why not ask? To my pleasant surprise they resolved these issues immediately and followed up by answering and resolving other issues that I found that had nothing to do with their app. 16 emails later and Growave has given my store a great new customer account look, a personalised review set-up, a wishlist system that is bug free and working how I envisioned it. The most incredible part to me is that I am on a free subscription at the moment and haven't spent a cent with Growave. I honestly, couldn't be more impressed with the effort, commitment and continual effort of the Growave team. Furthermore, the functionality of the apps features are incredible and extremely easy to implement. Once my store goes live with all going well I hope to join their start-up businesses subscription service because I have had a huge amount of effort and time powered into details to do with their app and to do with issues completely separate to their app, and if they are willing to do that on a free basis the extra integrations will be a bonus worth paying for. Thank you to the growave team!

Festival Clothing and Accessories
Australia
About 1 year using the app
Edited August 20, 2020

I was getting frustrated with one of my app and when I was searching for another one I saw Growave. I started to read the description and saw they were doing Rewards, Referral, Loyalty, Wishlist, Reviews, Pop Up and much more. I was like : Wait what ?
Then I looked at all my apps and added the amount I was paying and then I realized I was saving by paying one app for all my apps. So I decided to give it a try especially with their promotion going on with Covid 19, I mean this is such a good deal and I will make sure to stay so I can keep this price. As soon as I started I had right away a very well organized "onboard process".
It was so well done that it inspired me in so many levels to use same strategy for my own business. It was so easy to install and when I had something I was not sure of or simply wanted to go to bed but wanted to have my app moving forward the team was doing it for me so when I was back on my computer it was done !
I am not sure how long this app has been available on Shopify but it is so well done, so customer oriented and sale oriented!! This is the BEST app I downloaded so far, hands down!
If you read this review, jump on their deal you get a very high level of app for half price!! Don't let this price go away and get something positive out of this creepy COVID 19!

Léa France®
United States
About 1 year using the app
Growave replied August 25, 2020

Thank you for such a heartwarming review! Your kind words have left us emotional and proud, and we can’t express how grateful we are! 💖

Growave has been around since 2014, and ever since we consider Shopify tendencies and do our best to continuously improve our platform. Thanks to customers like you we are able to provide the most relevant and useful features to the market. 😊

A lot of love and dedication go into building Growave and happy merchants are the biggest pay-off of our hard work! 🙌

We always strive to organize Growave in the most productive and cost-effective way. All integrations are just a click away, and the features are perfectly combined with any store design.

We are happy to see that you were able to recognize the intended value of Growave by replacing several apps with our all-in-one platform. This means that we are moving in the right direction.😍

We can't wait to finally close the COVID-19 chapter and continue to prosper and grow together. ✨

September 20, 2021

We have a limited budget, but who in business doesn't?
Growave enabled us to add reviews, wish lists and social logins to our website!
We ❤ their friendly and fast customer service as well!
Thank you Growave!

Binsky's Sweets & Eats
United States
About 1 year using the app
Growave replied September 21, 2021

Howdy team at Binsky's Sweets & Eats 🍬!

Aww, thank you for your wonderful review. It is so kind of you to recommend us and we are all proud that these wonderful words are addressed to the Growave team 💗💗.

We truly appreciate that you also mentioned our programs. We work hard every day and strive to exceed customers' expectations to build the best possible solution that would be in demand all the time.

We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

Happy Growaving ✨.

February 28, 2022

Excellent app and friendly support team take care of our requests in a timely manner. Strongly recommended to any site owners who are looking for features such as reviews, rewards, wishlist, and more.

Kimtrue
United States
About 1 year using the app
Growave replied March 1, 2022

Hi Kimtrue team✨,

Wow, thank you so much for leaving us review🌞!

We are so glad to know your experience with us and the fact that it`s positive shows that we are on the right way😇.

Please let us know if you need any help, we are always there for you🤞!