Reviews (2,149)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.
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Awesome support! App fulfills whatever I needed in terms of social engagement. Got my first client to share on social media for discount on day 1!
Great loyalty scheme app, has all neccesary features and a helpful support team.
Would highly recommend to anyone looking at putting a store loyalty scheme in place
Hi team of Blue Almonds Ltd,
We highly appreciate your taking the time and sharing your feedback 🥰!
Please feel free to reach out anytime you need assistance ✨. Our team is always happy to help you!
Aidana,
Growave Support team.
The developers of this app are phenomenal to work with. They do what they say they will do when they say they will do it in helping to install different features. The commenting system is so much better than the standard one of Shopify and the other features they integrate are well-thought-out and help to build community. I would recommend it without hesitation.
Amazing service and especially like their knew 'Other customers also viewed' feature.
Great company that offers lots of options to generate revenue automatically and offer more value to your customers. The wishlist, loyalty, and referral program have helped us consistently generate more revenue and bring users back more often. PLUS their support is amazing and respond super fast! Highly recommend them!
Hello, Swaplanet team,
We can't express how delighted we are to receive your positive feedback! It's fantastic to hear that our wishlist, loyalty, and referral programs have been instrumental in boosting your revenue and customer engagement. We strive to provide fast and effective support, and we're thrilled that you've experienced just that. 😍
Thank you for recommending us! We value your partnership and are committed to continually exceeding your expectations. If you ever have more insights to share or questions, feel free to connect with us. 🙏
Best regards,
Begaiym, Reputation Manager
always going the extra mile to assist their customer. i'm so happy and satisfied customer for almost a year now. exceeded my expectation.
It is a great app and the chat assist is fast too. The only thing I would add into the app is an auto discount for my customers when they purchase based on their tier. It is more rewarding and it's easier to retain them. Unless it is already in the app which i don't know how to set it
Dear team at Fravi Sdn Bhd (Bebehaus) 562119-D🤗,
Thank you for your positive review of our app! We're thrilled to hear that you find it great and appreciate your kind words about our customer support managers💗.
We appreciate your suggestion about adding an auto discount feature for purchases based on customer tiers. While this feature is not currently available in the app, we'll definitely take your feedback into consideration for future updates. Moreover, we have several workaround rules that give out discounts to customers as a reward for their purchases. If you have any more suggestions or questions, please feel free to reach out. We're here to help🙌🏻!
Amazing customer service, response within 30mins and get my problem fixed in less than a day. recommended
Thanks so much for your feedback and recommendation, Jaya Grocer | KLEC!
Quickly and accurately servicing our customers is always a goal for us at Growave. We always love to hear when our customers leave satisfied and we are glad you had a good experience. 😇
We’re very grateful for customers like you and hope you stick with us for years to come! 💖
Thank you for trusting us!
Always fast responses, unless you text them in the middle of the night. Very good customer support - Alex especially is very helpful!
Dear team at Kul og Koks,
It's very lovely to hear your kind words and we highly appreciate it. Our staff works hard every day to provide the best service and we are very glad to hear that we succeeded in it. 😇
Happy Growaving!
Growave app gets some things right, but also has some rough edges. However, that said, there is nothing more important than a company that truly cares about doing right by their customers. It is because of the issues that I have had with the app that I happily recommend them; while the app isn't perfect, they have customer support that truly cares, and most importantly, they empower their support team to do right be their customers. Shopify themselves should learn from Growave's example of actually CARING about their customers! Highly recommended.