Reviews (1,231)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including loyalty programs, wishlists, reviews, referrals, and social media integrations. They praise its ability to enhance customer engagement and retention, noting the ease of setup and integration. The app's performance is reliable and user-friendly, not affecting site speed. Exceptional customer support is frequently highlighted, with the team being responsive and helpful in customization and technical issues.

February 24, 2023

Customer service speed and friendliness is absolutely spot on. Just a wonderful experience and there are so many great things to do with this app. I am excited to where it will take us :)

Sagittamed
Germany
21 days using the app
Growave replied February 24, 2023

Hi Sabine and team at Sagittamed🙌

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky ...

Edited May 7, 2023

英語ができない日本人ですが問題なく使えます

管理画面のUIもシンプルで言語も日本語が選択できるので、基本的な設定はスムーズにできました。ヘルプページも機能ごとによくまとまっているので参考になります。
とは言え、ところどころ設定でつまづいた部分やストアの表示についてカスタマイズ要望があったので、メールでサポートに問い合わせました。サポートは日本語対応していませんが、翻訳ツールを使って快適にコミュニケーションが取れます(私は英語は全く使えません)。返信も半日以内で来ますし権限を付与して直接ストアのコード編集までしてくれます。
良心的な価格でここまで親切にサポートしてくれることにとても驚いてます。

ストアをオープンしたばかりなので現在はお気に入り機能とレビュー機能のみの利用ですが、ストアの成長に合わせて他の機能もぜひ活用したいです。

noblechairs日本公式オンラインストア
Japan
21 days using the app
Growave replied May 9, 2023

Dear Noblechairs Team,

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our company and that we were ...

August 26, 2019

Support is very usefull and really helps us out with our questions. Nothing to point, until now our experience is amazing.

URBAN NATURE
Portugal
21 days using the app
Edited April 3, 2021

The Growave App has been straightforward to install and configure. I really appreciate the amount of customisation that is possible, together with the usefulness and clarity of the user guides. Where issues and questions have arisen the Growave team have responded effortlessly and with speed. Such a positive experience. Highly recommend.

The Puzzle Academy
United Kingdom
21 days using the app
Growave replied April 6, 2021

Greetings of the day team at The Puzzle Academy😊,

Allow us to express our immense gratitude to you for leaving so an insightful review. We are over the moon knowing that ...

November 18, 2020

Extremely good app with equally impressive customer support. We initially chose it based on functionality. The end result is a very elegant solution that far exceeds our initial expectations and is going to deliver a fantastic customer experience. We've also barely even scratched the surface of it's capabilities.

Great Lakes Boutique
United States
20 days using the app
Growave replied November 19, 2020

Hello Great Lakes Boutique, thanks for leaving us such a wonderful review. 😇 We are thrilled to know that Growave exceeded your initial expectations and that you loved your ...

March 19, 2019

Hands down the best app for review, wishlist, instagram, social login etc. everything out of one hand makes it very use and the support is very, very helpful. The make sure that everything works and are super fast. LOVE IT!

Shop Fabrini
Austria
20 days using the app
July 14, 2022

Tina was super helpful and was able to resolve my issue very quickly with no hassle at all. Thank you!

The Hemp Drop
Australia
20 days using the app
Growave replied July 14, 2022

Dear team at The Hemp Drop✨,

Thank you so much for your 5-star review! ❤️ All feedback is highly appreciated, as it enables us here at Growave to further develop our products ...

November 1, 2022

We are new to the app, but so far the support has been great! Super fast, very freindly, and always available.

Willi's Ski Shop
United States
20 days using the app
Growave replied November 4, 2022

Hi team of Willi's Ski Shop,

We're really grateful and appreciate you taking the time to share such kind words with us 🥰.

We are always here to provide a good experience ...

October 3, 2021

Love this app which combines several key functions altogether running seamlessly. And more important, the customer services are fast, responsive and helpful. Give it try!

Freshlite HK
Hong Kong SAR
20 days using the app
Growave replied October 4, 2021

Hi, Freshlite HK team!

Thank you very much for your honesty and for making our start of the week awesome. We all are super happy to see you satisfied with us and hope our ...

Edited April 16, 2020

I used this app to add a wishlist, reviews and social login which is still great even on the free version. The team installed it so quickly and answered my queries asap, they even updated the styling outside of their working hours. It's been one of the best apps I've added to our store so far and the customer service has been impeccable!

BetterShared
United Kingdom
20 days using the app