Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

March 7, 2019

Just started, but absolutely loving the app so far. Awesome features! Simple, intuitive layout and functionality. Amazing customer service!

Peace Love Tribe
Australia
11 months using the app
April 28, 2022

Amazing and friendly onboarding team and ongoing customer support, intuitive, affordable and great all around!

SecGarden Pearl
Hong Kong SAR
11 months using the app
Growave replied April 28, 2022

Hi SecGarden Pearl team ❤,

Thank you for having time and leaving us that wonderful review. It`s such a pleasure to know about your positive experience and to read such warm and kind words🙌.

We will do our best to continue to provide you with the highest level of service and product ⭐.
Thanks again and looking forward to fruitful cooperation!

May 26, 2022

My experience using this app has been great. This is a must-have app for every store that wants to boost its sales and also give their customer the best experience. This app has helped me reduce cart and checkout abandonment by allowing customers to add products to their wishlist, collect reviews from customers via email, and also the ability to reward my loyal customers. The customer support is awesome, swift to respond and always willing to help and assist with any issue.

ruffntumblekids
Nigeria
11 months using the app
Growave replied May 26, 2022

Dear team at Ruffntumblekids ❤,

Thank you for your detailed review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. You’ve left a smile on the faces of our whole team with your kind words❤️.

Thanks again, and have a great day✨!

November 18, 2014

I had some issue while integration but the support team was so helpful. Big thanks to Anton for his help!!
Highly recommended

OMG
Saudi Arabia
11 months using the app
March 7, 2021

The support is excellent, working until the problem is solved, my site from right to left and the support has changed the code as needed to make the whishlist and reviews look right
They are constantly in touch and make sure everything goes well

camino-eco
Israel
11 months using the app
Growave replied March 8, 2021

Greetings of the day team at camino-eco,

We are grinning like a Cheshire cat 😻😸 receiving such supportive feedback. Please receive the warmest thanks for donating your time and sharing your experience with Growave. We want you to know how much we value your review, it means a lot to us 🙏🏻💞.

We shall note that you have transferred our common day into a joyful holiday.

Our main goal is to provide exceptional service and we try so hard to make our beloved customers feel important and respected. We are ready to involve extra labor, time, and attention just for your comfort.

Thank you and have a productive Monday 🍀!

January 28, 2020

Loving this app. Using the reviews and wish list features. Fabulous customer support team - helpful and friendly.

Canvas Home Art
Australia
11 months using the app
December 26, 2021

Excellent customer service. I always receive a timely response. Their team analyzes the issue and the works to resolve it. This is one of the best support teams from an app that I've worked with. I highly recommend.

Gwen Beloti Collection
United States
11 months using the app
Growave replied December 27, 2021

Hi Gwen,

Thank you so much for your lovely feedback 😍.

It's a pleasure for us to work with such a great customer like you! We value the trust merchants put into Growave and do everything possible to meet requirements and exceed expectations and we are happy you have noticed it ✨.

Looking forward to seeing our cooperation flourish and bring great results!
Happy Holidays 🎄.

February 21, 2018

The APP is well designed and implemented to cover lots of needs from a store owner. It could be you one stop shop! But what is truly distinguish this APP from others is the support. Kalys from their support team went beyond what I expect from a APP support team. His dedication proves to us that him and his team can be long term partners of my Shopify store.

Mailwei
Canada
11 months using the app
July 17, 2022

I really like how easy it is to set up, and my customers love being rewarded for their purchases! Customer service is always fantastic and efficient. Thank you Alex and team for all of your hard work!

Mila & Co.
Canada
11 months using the app
Growave replied July 19, 2022

Dear Mila & Co.,

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day ♥️.

Happy Growaving🙌🏻!

August 27, 2021

Customer service has been exceptional at Growave. After experiencing issues with our reviews widget after upgrading our theme, Growave advised that it was a theme error and not an app issue. I contacted the developer of the paid theme and they were unable to assist. I reached out to Growave again and they went above and beyond to resolve the issue that the theme developer was not able (or willing) to. THANK YOU for your time, attention to detail and commitment to resolving my issue!

A Meaningful Mood
United States
11 months using the app
Growave replied September 1, 2021

Dear, A MEANINGFUL MOOD Team! 💖

Let me on behalf of all members of our friendly team, to thank you for such kind words addressed to us. We were very pleased to read your review. And we are really happy that your interaction with our app was so positive 😊.

As you can see, the opinions of our clients help us to provide better experiences and grow as a company 🙌.

It was nice to help, if you have any questions, be sure to ask, I will help!👍