Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-feature offerings including loyalty programs, wishlists, reviews, and social login. They praise its user-friendly interface, customization options, and seamless Shopify integration. The loyalty and review features are highlighted for boosting customer engagement and conversions. The app's customer support is commended for its responsiveness, while its regular updates, affordability, and translation feature are also appreciated. Merchants view it as a valuable tool for enhancing revenue and customer loyalty.

December 26, 2021

Excellent customer service. I always receive a timely response. Their team analyzes the issue and the works to resolve it. This is one of the best support teams from an app that I've worked with. I highly recommend.

Gwen Beloti Collection
United States
11 months using the app
Growave replied December 27, 2021

Hi Gwen,

Thank you so much for your lovely feedback 😍.

It's a pleasure for us to work with such a great customer like you! We value the trust merchants put into Growave and do everything possible to meet requirements and exceed expectations and we are happy you have noticed it ✨.

Looking forward to seeing our cooperation flourish and bring great results!
Happy Holidays 🎄.

February 21, 2018

The APP is well designed and implemented to cover lots of needs from a store owner. It could be you one stop shop! But what is truly distinguish this APP from others is the support. Kalys from their support team went beyond what I expect from a APP support team. His dedication proves to us that him and his team can be long term partners of my Shopify store.

Mailwei
Canada
11 months using the app
July 17, 2022

I really like how easy it is to set up, and my customers love being rewarded for their purchases! Customer service is always fantastic and efficient. Thank you Alex and team for all of your hard work!

Mila & Co.
Canada
11 months using the app
Growave replied July 19, 2022

Dear Mila & Co.,

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day ♥️.

Happy Growaving🙌🏻!

September 25, 2015

Just what we were looking for! It is so helpful to be able to have customers log in through their existing social media accounts! Any questions we had Eldar and the staff were really helpful with and answered right away. Top notch service!

The Vaporatory
United States
11 months using the app
August 27, 2021

Customer service has been exceptional at Growave. After experiencing issues with our reviews widget after upgrading our theme, Growave advised that it was a theme error and not an app issue. I contacted the developer of the paid theme and they were unable to assist. I reached out to Growave again and they went above and beyond to resolve the issue that the theme developer was not able (or willing) to. THANK YOU for your time, attention to detail and commitment to resolving my issue!

A Meaningful Mood
United States
11 months using the app
Growave replied September 1, 2021

Dear, A MEANINGFUL MOOD Team! 💖

Let me on behalf of all members of our friendly team, to thank you for such kind words addressed to us. We were very pleased to read your review. And we are really happy that your interaction with our app was so positive 😊.

As you can see, the opinions of our clients help us to provide better experiences and grow as a company 🙌.

It was nice to help, if you have any questions, be sure to ask, I will help!👍

November 19, 2018

I have never experienced such a high quality customer service from an app! Nurila and her team were really fast at responding and helping me complete the integration with our store, as well as look into personalizing the app to meet our needs and our store's existing setup. Highly recommended!

RY Marketplace
United States
11 months using the app
May 31, 2023

日本製の有料テーマ「MISEル」と合わせて利用しています。
写真つきのレビューとレビューに対するリワード、ウィッシュリストやソーシャルログインなど必要な機能がまとまっていて、とてもうまく機能しています。
管理画面も日本語にできますしレビューなども日本語で表示が崩れることはありません。

サポートは英語になりますが、翻訳ツールを使えば問題なくコミュニケーションがとれますし、とても素早く対応していただけました。

アンティークショップ SILVER-LUG
Japan
15 days using the app
Growave replied May 31, 2023

Hi team of アンティークショップ SILVER-LUG,

It's such a pleasure for us that we were able to meet your expectations and provide a smooth and effective tool for your business 🥰.

Our Support team works 24/7 to help you whenever you need assistance 😇🙌🏻!

Therefore, please let us know any of your questions or query. We are always ready to help you ✨!

Aidana,
Growave Support team.

June 9, 2020

I love Growave! It definitely made a huge difference. I think reviews become even more appealing when the shop owner responds and that's one of the reasons we updgraded from the free version. I also like the idea of rewarding customers for referrals and visits with points that they may redeem for future use. Tattu is awesome!

Laybarequeenbee
United States
11 months using the app
November 3, 2020

A great application, my store is more attractive, combined with social media and membership system, it is convenient for me to do marketing work! I highly recommend it! ! !

Maener
Hong Kong SAR
11 months using the app
Growave replied November 3, 2020

Hi Maener. We are incredibly grateful that you took the time out to leave us such a lovely review! 😇

So happy to see how you are taking the most out of our Social Login, Instagram and Loyalty & Rewards, and to witness your store becoming even more attractive with our features - it’s one of the best compliments for us! 😍

We’ve always strived to create something easy-to-use and convenient for our customers. That’s why we brought all apps together into one platform. Your satisfaction with Growave pays off all the hard work our developers put in.

Thank you for your kind words and recommendation! ✨

February 13, 2020

I'm still not using all the elements available on the app, but I'm sure that when I do, I will be just as happy as with the ones I'm using.
The Reviews are key to the success of my business. In a matter of days, we were receiving reviews.
The team at Growave are super responsive, and also have helped me with any information that I didn't understand.

The Silk Road Project Pty Ltd
Australia
11 months using the app