Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-feature offerings including loyalty programs, wishlists, reviews, and social login. They praise its user-friendly interface, customization options, and seamless Shopify integration. The loyalty and review features are highlighted for boosting customer engagement and conversions. The app's customer support is commended for its responsiveness, while its regular updates, affordability, and translation feature are also appreciated. Merchants view it as a valuable tool for enhancing revenue and customer loyalty.

October 24, 2021

Package includes multiple features that are practical. Alex and Tina have been providing excellent and professional support. I am surprised how fast the respond time is with every enquiry. They’ve raised the bar very high. Thumbs up to them!

CoosCosmetics
Netherlands
10 months using the app
Growave replied October 25, 2021

Hey, our lovely CoosCosmetics Team 💘

Thanks a lot for your awesome feedback!

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Cheers! 🥂

January 18, 2022

Great app and wonderful customer service. Answered and resolved questions quickly. Thanks for your help Alex.

Expressions Creative
Australia
10 months using the app
Growave replied January 19, 2022

Hi Expressions Creative Team🌞

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!

Here at Growave, keeping our customers happy is our number one priority. Thanks for choosing our app!💕

If you have any questions or encounter issues along the way, please let us know. We are always here to help. Once again, thank you so much for the positive feedback and for helping share the word about us! 🤩

All the best,
Your friends at Growave🤞

March 23, 2023

It is not just a app, it is a marketing powerhouse! The on screen and e-mail notifications to customers make customers happy. acting like a low key, on-going automatic marketing campaign, and it's done for you. The customer service and support team are superb. They will be right with you whenever you need them, providing quick and excellent service. Can't be happier! Highly recommended!

Touch of Wind
United States
10 months using the app
Growave replied March 23, 2023

Hi, Touch of Wind Team!

We are overjoyed to read your 5-star review 🤩! Thank you for your kind words and for supporting our product. We truly appreciate your feedback and are always striving to improve.

Please, remember, that you can reach us anytime. We will gladly assist you 😊.

April 13, 2019

The best support I've seen so far, great reactivity and great work integrating the apps on my shop, according to my theme !

Vocadoo
France
10 months using the app
April 13, 2017

SocialShopWave is an excellent, richly featured, app that I cannot recommend more highly. We use it on both our Shopify stores with great results. Moreover, the support team is the best I have come across for any Shopify app. They did a great job of integrating the app on our sites, making minor UI tweaks as requested, and are always available to answer questions. Don't hesitate.

Dharmabums
Australia
10 months using the app
Edited October 25, 2019

Top notch service! They have helped me whenever I have asked. I wish their awake hours were the same as mine, but I never have to wait too long. Kalys and Azem have been exceptional. Wish all app service was this good!

tribeyarns
United Kingdom
10 months using the app
December 17, 2021

The response time is great. This is an all in one app with rewards, reviews, wishlist functionality and more.

Kate Hewko
Canada
10 months using the app
Growave replied December 20, 2021

Good day team at Kate Hewko! 😍

It's so nice to hear your praise✨. We are happy to help you all the time and it's all for your comfort. Our team is also glad to work with such a cool client like you! We try to treat every Growave feature with love and thoughtfulness and thank you so much for appreciating it.

We feel lucky to witness you making this world a better place. Please keep doing that! 💖💖💖

Edited April 26, 2022

Cette application est très complète et le support commercial et technique est très réactif notamment Alex ! Je recommande fortement ! Et si vous avez du mal avec le codage du site tout comme moi ils seront là pour vous aider !! Au top !

Iconela
France
10 months using the app
Growave replied April 27, 2022

Dear team at Iconela✨,

Thank you so much for your kind words. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Growave❤️.

We can’t wait to share your review with our team. They’ll be thrilled 🥰!

December 20, 2021

I would like to thank Alex for the swift response and resolve of my issue. Not only did he help me. It felt like he took ownership of my problem and truly cared to find a resolution. This is very rare in companies, and I am glad to have had Alex with Growave to be the one that replied to my inquiry. Truly, thank you so much for everything.

LustDiva LLC
United States
10 months using the app
Growave replied December 20, 2021

Hi, Dear Team of LustDiva LLC✨

Thanks so much for sharing your honest and awesome feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Alex reads your review and we are sure that he will be thrilled knowing your positive experience and hear your kind and warm words, it means a lot to us so our beloved customers like you are satisfied with our app and the customer support😍

Your comment has given us valuable insight into the services that we provide at Growave.Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our product and be the best for you🤗

Once again thank you for taking the time to write a review and have a great day ahead!🤞

March 15, 2021

One of the best support teams I've worked with; they are always willing to help and can attend to custom requests. The app is also very efficient, with detailed analytics.

Walker & Willow
United Kingdom
10 months using the app
Growave replied March 16, 2021

Hi team at Walker & Willow! Hope you guys are doing great. 😊

First of all, thank you for such a beautiful review. And secondly, we are so happy that you find Growave very efficient and enjoyed your experience with our support team. ✨

Thanks for your trust, we are thankful for amazing customers like you. ❤️