Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

May 26, 2022

My experience using this app has been great. This is a must-have app for every store that wants to boost its sales and also give their customer the best experience. This app has helped me reduce cart and checkout abandonment by allowing customers to add products to their wishlist, collect reviews from customers via email, and also the ability to reward my loyal customers. The customer support is awesome, swift to respond and always willing to help and assist with any issue.

ruffntumblekids
Nigeria
11 months using the app
Growave replied May 26, 2022

Dear team at Ruffntumblekids ❤,

Thank you for your detailed review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. You’ve left a smile on the faces of our whole team with your kind words❤️.

Thanks again, and have a great day✨!

March 7, 2021

The support is excellent, working until the problem is solved, my site from right to left and the support has changed the code as needed to make the whishlist and reviews look right
They are constantly in touch and make sure everything goes well

camino-eco
Israel
11 months using the app
Growave replied March 8, 2021

Greetings of the day team at camino-eco,

We are grinning like a Cheshire cat 😻😸 receiving such supportive feedback. Please receive the warmest thanks for donating your time and sharing your experience with Growave. We want you to know how much we value your review, it means a lot to us 🙏🏻💞.

We shall note that you have transferred our common day into a joyful holiday.

Our main goal is to provide exceptional service and we try so hard to make our beloved customers feel important and respected. We are ready to involve extra labor, time, and attention just for your comfort.

Thank you and have a productive Monday 🍀!

January 28, 2020

Loving this app. Using the reviews and wish list features. Fabulous customer support team - helpful and friendly.

Canvas Home Art
Australia
11 months using the app
December 26, 2021

Excellent customer service. I always receive a timely response. Their team analyzes the issue and the works to resolve it. This is one of the best support teams from an app that I've worked with. I highly recommend.

Gwen Beloti Collection
United States
11 months using the app
Growave replied December 27, 2021

Hi Gwen,

Thank you so much for your lovely feedback 😍.

It's a pleasure for us to work with such a great customer like you! We value the trust merchants put into Growave and do everything possible to meet requirements and exceed expectations and we are happy you have noticed it ✨.

Looking forward to seeing our cooperation flourish and bring great results!
Happy Holidays 🎄.

February 21, 2018

The APP is well designed and implemented to cover lots of needs from a store owner. It could be you one stop shop! But what is truly distinguish this APP from others is the support. Kalys from their support team went beyond what I expect from a APP support team. His dedication proves to us that him and his team can be long term partners of my Shopify store.

Mailwei
Canada
11 months using the app
July 17, 2022

I really like how easy it is to set up, and my customers love being rewarded for their purchases! Customer service is always fantastic and efficient. Thank you Alex and team for all of your hard work!

Mila & Co.
Canada
11 months using the app
Growave replied July 19, 2022

Dear Mila & Co.,

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day ♥️.

Happy Growaving🙌🏻!

September 25, 2015

Just what we were looking for! It is so helpful to be able to have customers log in through their existing social media accounts! Any questions we had Eldar and the staff were really helpful with and answered right away. Top notch service!

The Vaporatory
United States
11 months using the app
August 27, 2021

Customer service has been exceptional at Growave. After experiencing issues with our reviews widget after upgrading our theme, Growave advised that it was a theme error and not an app issue. I contacted the developer of the paid theme and they were unable to assist. I reached out to Growave again and they went above and beyond to resolve the issue that the theme developer was not able (or willing) to. THANK YOU for your time, attention to detail and commitment to resolving my issue!

A Meaningful Mood
United States
11 months using the app
Growave replied September 1, 2021

Dear, A MEANINGFUL MOOD Team! 💖

Let me on behalf of all members of our friendly team, to thank you for such kind words addressed to us. We were very pleased to read your review. And we are really happy that your interaction with our app was so positive 😊.

As you can see, the opinions of our clients help us to provide better experiences and grow as a company 🙌.

It was nice to help, if you have any questions, be sure to ask, I will help!👍

November 19, 2018

I have never experienced such a high quality customer service from an app! Nurila and her team were really fast at responding and helping me complete the integration with our store, as well as look into personalizing the app to meet our needs and our store's existing setup. Highly recommended!

RY Marketplace
United States
11 months using the app
June 9, 2020

I love Growave! It definitely made a huge difference. I think reviews become even more appealing when the shop owner responds and that's one of the reasons we updgraded from the free version. I also like the idea of rewarding customers for referrals and visits with points that they may redeem for future use. Tattu is awesome!

Laybarequeenbee
United States
11 months using the app