Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

March 15, 2021

Customer service is top-notch. Not only do you get quick responses, but the reps really strive to make the customer happy. I would recommend Growave to anyone. Love the team!

Bloomgem
United States
About 1 year using the app
Growave replied March 16, 2021

Dear team at Bloomgem, thanks a lot for taking the time to leave us this awesome review! 😍

We put the customer service as our priority and always strive to make our customers happy, and we are beyond happy to see that our efforts has resonated with you. ✨

It’s such a pleasure to have customers like you and we hope for many years of fruitful cooperation with you! ❤️

November 4, 2023

love this app and all the features. the wishlist portion has already made us a bit of money, and very excited to start utilizing various promotions with the loyalty program.

halfpricedmacs
United States
About 1 year using the app
Growave replied November 5, 2023

Dear halfpricedmacs team,

Thank you for your kind words about our app and features—it means the world to us! 💖
It's fantastic to hear that our app's Wishlist feature is already boosting your sales! We're just as excited as you are to see how our loyalty program will enhance your promotions and grow your business further.

Thank you for your enthusiasm, and remember, our team is always here to support you. 🤗

Best regards,
Begaiym, Reputation Manager

January 5, 2022

I use this app for reviews, wishlist, rewards, and social sign in. It's been great and customer service always responds quickly and efficiently. I am very happy with it and would recommend it.

FIVE AND DIAMOND
United States
About 1 year using the app
Growave replied January 6, 2022

Hey FIVE AND DIAMOND team 💎,

We are in seventh heaven reading your feedback. Thank you so much for lifting our spirits and inspiring us to new achievements🥰. We are all here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Because you are the reason for all our efforts.

The whole Growave team expresses gratitude to you for choosing us. Happy Growaving and have a wonderful day🎈!

July 24, 2017

This is a really great and powerful APP.

Zeraca
China
About 1 year using the app
Edited March 15, 2019

Great app that integrated will into our site. Our customers seem to like it as they are using the wishlist. I look forward to seeing all the possibilities this app will have in the future.

https://www.kinkytoy.store

Kinky Toy Store
Canada
About 1 year using the app
February 8, 2022

Percaya ini aplikasi bagus banget! pake deh pasti puas, simple ga ribet, berguna! tim nya sangat membantu dengan cepat

Ryusei
Indonesia
About 1 year using the app
Growave replied February 8, 2022

Hi there, Ryusei Team 🤩.

Thanks a lot for sharing your love with our Team. It's such a pleasure to hear that our service meets our dear merchants' expectations. We are always working on Growave's services daily and we are super happy to know, that we are being helpful to you 💙.

Happy Growaving 🥰!

August 3, 2023

grow wave is great app helping me a lot in setting rewards policies for my store and they have excellent support team which help me a lot in setting this app i would highly recommend this app.

Royal Threads
Canada
About 1 year using the app
Growave replied August 4, 2023

Dear Royal Threads,

Thank you so much for such kind words! They warmed the heart of our whole team. 🥰

I am very happy that we were able to provide you with our assistance at our best and help your business thrive. We will work even better so that you will never be disappointed with our app. 🙌

We will try harder to have more great customers like you and to be worthy of such amazing feedback. 😇

Thank you for choosing us!

Saule,
Growave Support Team. 🌸

December 23, 2020

Tatti from Customer Success Team was amazing, quick to reply and assist to resolve my technical issue.

LABOTHECAIRE
Saudi Arabia
About 1 year using the app
Growave replied December 23, 2020

We are humbled and grateful for such a lovely and caring review team at LABOTHECAIRE! 🌞 We send millions of thanks to you.

Our main focus is to serve your requirements with our products and effective assistance. Please be informed that it was just a joy working with you.

May you give us an opportunity to work with you many years ahead 🍒

July 12, 2019

The Customer support is brilliant! Even on the free option, they are prompt to respond and help you customize and integrate the app in your website. You just point out what you'd want and they deliver! Fantastic experience! Recommend this app!

Goblins & Pixies
Romania
About 1 year using the app
December 7, 2023

Shopify is an amazing tool but... it can also be very intimidating for a newbie/nontechnical person like me. Add to that all the amazing apps and it can easily become overwhelming. I was apprehensive when I installed Growave. It's only been three days and I have a lot to learn but my fear has quickly faded. I ask a lot of "stupid questions", it's never a problem. They are answered quickly by real human beings. The hand holding is amazing. For a company selling customer experience solutions, they really practice what they preach.

59Balloons
Netherlands
About 1 year using the app
Growave replied December 10, 2023

Hey, 59Balloons team,

Thank you for sharing your thoughts! We're happy to have eased your worries about using Growave with Shopify. We understand that navigating the world of e-commerce tools can be overwhelming, especially for newcomers, and we're delighted that our team has been able to provide the support you need. 😍

If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way.

Begaiym, Reputation Manager