Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

February 8, 2024

Ainura is most supportative agent. Helped our brand a lot, to improve some features. Thank you guys! Greetings from Chado Uzbekistan

Chado
Uzbekistan
About 1 year using the app
Growave replied February 9, 2024

Salom, Chado team from Uzbekistan,

Your review and generous 5-star rating have truly made our day! Ainura is thrilled to have played a part in supporting your brand and enhancing its features. Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way. Don't hesitate to reach out if there's anything else we can do for you 🥰💖

Begaiym, Client Care Specialist ✨

December 18, 2023

I've been using Growave for a little while now, and have been super impressed by their support team's speed and ability to help solve any case big or small. The app itself is wonderful and packed full of features - I've been enjoying its ease-of-use and power as well.

Club Racers Garage
United States
4 months using the app
Growave replied December 19, 2023

Hey, Club Racers Garage team,

Thank you sincerely for your excellent review! It brings us great satisfaction to know that Growave improved your experience. Should you have any particular features you appreciate or aspects you believe could be enhanced, we would be grateful for your insights. Your input is helpful to us as we work hard to improve our services and better satisfy your needs.

Let's take your Growave journey to even higher heights! ✨

Begaiym, Reputation Manager

January 31, 2024

So far the support team has been super helpful and assisted us with all design change requests that we had.
We're yet to see the actual impact from the app, but so far we're very satisfied with the onboarding process.

VIVEH
Netherlands
5 months using the app
Growave replied February 1, 2024

Dear VIVEH team,

Thank you for taking the time to share your positive experience with us! We appreciate your kind words and are delighted to hear that our support team has been instrumental in addressing your design change requests during the onboarding process. Your satisfaction is our top priority, and we look forward to the positive impact our app will bring to your experience. If there's anything else you need, please don't hesitate to let us know 🤗💖

Warm regards,
Begaiym, Reputation Manager

March 22, 2024

THE BEST OMNI-CHANNEL LOYALTY PROGRAM OUT THERE!!! Absolutely love this system. We have it connected to Klaviyo for email notifications and "Customer Accounts Hub" for a premium customer profile UX on the front end.

Relatively responsive to request, great customer service.

Chiappetta Shoes
United States
7 months using the app
Growave replied March 25, 2024

Hello, Chiappetta Shoes,

Thank you for your wonderful review!🩷We're thrilled that you find our omni-channel loyalty program to be the best out there. Our goal is to provide a comprehensive solution that seamlessly integrates with Klaviyo for email notifications and enhances the customer profile UX through "Customer Accounts Hub." Your satisfaction is paramount to us, and we're dedicated to delivering excellent customer service and responsiveness. We're excited to continue exceeding your expectations and serving your needs! 🥰

Begaiym, Client Care Specialist

February 7, 2024

Amazing app with great features – loyalty program points, rewards, referrals, reviews, wishlists and auto discounts. The support team is also great and very prompt in fixing any issues you may face.

Fresh Beauty Co.
Australia
Over 2 years using the app
Growave replied February 8, 2024

Hey, Fresh Beauty Co. team,

Your review is truly motivating! 🌟 We're glad you're enjoying our app and its perks, like the loyalty program and discounts. Our team is committed to continuous improvement, so your feedback is invaluable. Rest assured, we're here to address any concerns promptly. Thank you for your support, and here's to making your experience with us even better moving forward!

Begaiym, Reputation Manager

December 7, 2023

The app is so easy to use. It is also very useful because it has various customization features.

When there was something I didn't know, the app developers helped me with immediate answers. I am so satisfied.

PeppermintOne
United States
4 months using the app
Growave replied December 10, 2023

Hello, PeppermintOne team,

We're delighted to receive your 5-star review! It's fantastic to know that you find our app user-friendly and valuable with its customization features. Our team is always here to provide immediate answers, ensuring you have a seamless experience. 💙

If you ever need further assistance or have more feedback to share, please don't hesitate to contact us. Your satisfaction is our priority!

Begaiym, Reputation Manager

February 14, 2024

As I get to know this app, I am enjoying it more and more. And the Growave team are extremely knowledgeable (and available in UK hours!) so no complaints there. Thank you Masha for being so patient :)

Green Pebble
United Kingdom
7 months using the app
Growave replied February 15, 2024

Hello, Green Pebble team,

We're delighted to receive your positive review! It's fantastic to hear that you're enjoying the app and finding value in it. At Growave, we strive to provide exceptional support, and we're glad that Masha was able to assist you with patience and expertise. Thank you for recognizing our efforts. If you ever have any questions or need further assistance, feel free to get in touch. We're always here for you! 💖

Begaiym, Client Care Specialist

April 21, 2024

Easy to work with, very fast and helped make sure all my questions were answered! Thank you!

Raw Island Jewels
United States
6 days using the app
Growave replied April 23, 2024

Hey, the team at Raw Island Jewels,

We truly appreciate your valuable review of the support team and our app. We send you a million thanks for leaving us feedback and expressing your honest opinion 🤗.
Your words motivate us to reach new heights and become even better and better ✨.

With regards,
Begaiym, Reputation Manager 🥰.

January 30, 2024

The level of assistance and support we have received from all the team at Growave has been stellar, and everyone has been super helpful and kind! Every matter was looked into promptly, and solved just as quickly. We truly appreciate this, and it definitely gave us the final push we needed to switch to a paid plan and to trust Growave as our partner in the growing of our business.

MoonRose Jewelry
Italy
19 days using the app
Growave replied January 31, 2024

Dear MoonRose Jewelry team,

Thank you for the 5-star review! 🌟 We appreciate your kind words about our team's prompt assistance and problem-solving. Your trust in Growave as your business partner is highly important to us. We're excited to support your growth journey and look forward to exceeding your expectations.

Warm regards,
Begaiym, Reputation Manager

January 9, 2024

Customer support is ACES! Great responsive job. Thanks guys.

Prairie Spirit Trading Post
United States
Over 1 year using the app
Growave replied January 10, 2024

Hey, Prairie Spirit Trading Post team,

Thank you so much for your kind words and 5-star review! We're happy to hear that you had a great experience with our customer support team. Delivering excellent service is our top priority, and your positive feedback motivates us to keep up the good work. If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊

Begaiym, Reputation Manager