Reviews (2,152)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its suite of features that boost customer engagement and sales, including loyalty programs, wishlists, and review management. They appreciate its fast performance, seamless Shopify and Klaviyo integration, and the ability to consolidate multiple functionalities. The wishlist and photo reviews are favorites for enhancing the shopping experience. Exceptional customer support is noted for responsiveness and customization capabilities.

July 4, 2024

We've been with Growave now for over 4 months and the experience has been excellent. Very proactive and responsive customer service - very helpful to us in leveraging the platform to best suit our needs and to answer questions and remind us to perform key API updates, etc so as to not disturb our course of business. i'm truly impressed - my customers love the rewards program, reviews and the ...

RIDE OR DIE EQUESTRIAN SHOP
United States
5 months using the app
Growave replied July 5, 2024

Dear team at RIDE OR DIE EQUESTRIAN SHOP,

We are incredibly grateful for your kind words, trust, and continued support. It is significant to us that your business only ...

May 7, 2024

Best app for what we need. Being able to have wishlist, loyalty and reviews in one is a win. Support is SO responsive, often able to fulfil any request I've had and gets back to me so so promptly. Highly rate how great this app is for the cost compared to competitors.

Mom Store
New Zealand
About 1 year using the app
Growave replied May 8, 2024

Hey there, Mom Store team,

Thank you for your kind words! 💙 We're delighted that Growave has proven to be the perfect solution for your wishlist, loyalty, and review needs. ...

July 9, 2024

I wanted to express my appreciation for the exceptionally quick support you provided. Your team not only understood my request for changes promptly but also implemented them swiftly and accurately. I'm thoroughly impressed with your service and would highly recommend others to use your services.

Lashesbyrk
Australia
5 months using the app
Growave replied July 10, 2024

Dear Amit and the team at LASHES BY RK,

Thank you so much for your stellar review! 🌟 We're thrilled to hear that our quick and accurate support hit the mark. Your kind words ...

March 22, 2024

We use the app mainly for the loyalty feature and it's been working great! It has mostly all the basic and essential features a small brand like us will need. Moreover, the support from the team is impeccable - they are responsive and fast. Have been enjoying the app and will be exploring using more and new features the team has came up with!

FLO Aroma
Singapore
About 1 year using the app
Growave replied March 25, 2024

Hey, FLO Aroma team,

Wow!😍 Thank you for your amazing review! It's fantastic to hear that our loyalty feature has been such a valuable asset for your brand. We strive to ...

March 11, 2024

Thank you so much Janat! You are the best, Growave is very nice but what makes it even better is the support advisor backed by the technical team behind it.

You can subscribe to Growaves with a light heart!

They take their time with you, they are kind and understanding. What more could you ask for?

Thank you Janat!

Le Jardin Retrouvé
France
Over 1 year using the app
Growave replied March 12, 2024

Bonjour, Le Jardin Retrouvé team,

Wow, thank you for your incredibly kind words!💖 It warms our hearts to hear that you've had such a positive experience with Growave. Janat ...

Edited July 15, 2024

Uninstalled the app and received a charge, upon reaching out to them they immediately foxed the issue, I can appreciate their customer service and professionalism throughout the whole process

GLAMLIFE BEAUTY
United States
Almost 3 years using the app
Growave replied June 26, 2024

Hello GLAMLIFE BEAUTY Team,

On behalf of the Growave team, I would like to apologize for your negative experience with us. 💔 I have reviewed all the threads, and I am very ...

July 27, 2024

I am really impressed with the professionalism and responsiveness of the support team at Growave. They are very friendly and eager to help their customers. I really appreciate this. Thank you!

TRMC
United States
12 months using the app
Growave replied July 28, 2024

Dear team at TRMC,

We are glad that our customer service left you impressed. It is something that we’ve always worked very hard on and your satisfaction with our service is ...

May 31, 2024

We were changing themes and had a lot of customizations we wanted to do. So our onboarding process was super long as we always added things we wanted to add or change. The support has been better than anything I have experienced before on Shopify. Always got immediate response from support and the developers got things edited within the same day. Super happy with the first weeks on Growave!

Petit
Sweden
29 days using the app
Growave replied June 2, 2024

Hello, Petit team,

Thank you so much for your kind words💖 We’re thrilled to hear that your onboarding process, despite being long and detailed, was smooth thanks to our ...

June 6, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!

The Tumbler Grip
United States
Over 3 years using the app
Growave replied June 9, 2024

Hey, The Tumbler Grip team,

Thank you so much for your wonderful feedback!✨

We're excited to hear that Growave is crucial for your Shopify store! Our team takes great pride ...

September 27, 2024

Great app and fantastic service, very prompt! Thank you.

Clear Diamonds
United Kingdom
16 days using the app
Growave replied September 28, 2024

Dear Clear Diamonds team,

Thank you so much for your fantastic feedback! ✨
We’re delighted to hear that you’re enjoying the app and our service. Our goal is to provide speedy ...