Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

Edited April 26, 2022

Cette application est très complète et le support commercial et technique est très réactif notamment Alex ! Je recommande fortement ! Et si vous avez du mal avec le codage du site tout comme moi ils seront là pour vous aider !! Au top !

Iconela
France
10 months using the app
Growave replied April 27, 2022

Dear team at Iconela✨,

Thank you so much for your kind words. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Growave❤️.

We can’t wait to share your review with our team. They’ll be thrilled 🥰!

December 20, 2021

I would like to thank Alex for the swift response and resolve of my issue. Not only did he help me. It felt like he took ownership of my problem and truly cared to find a resolution. This is very rare in companies, and I am glad to have had Alex with Growave to be the one that replied to my inquiry. Truly, thank you so much for everything.

LustDiva LLC
United States
10 months using the app
Growave replied December 20, 2021

Hi, Dear Team of LustDiva LLC✨

Thanks so much for sharing your honest and awesome feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Alex reads your review and we are sure that he will be thrilled knowing your positive experience and hear your kind and warm words, it means a lot to us so our beloved customers like you are satisfied with our app and the customer support😍

Your comment has given us valuable insight into the services that we provide at Growave.Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our product and be the best for you🤗

Once again thank you for taking the time to write a review and have a great day ahead!🤞

March 15, 2021

One of the best support teams I've worked with; they are always willing to help and can attend to custom requests. The app is also very efficient, with detailed analytics.

Walker & Willow
United Kingdom
10 months using the app
Growave replied March 16, 2021

Hi team at Walker & Willow! Hope you guys are doing great. 😊

First of all, thank you for such a beautiful review. And secondly, we are so happy that you find Growave very efficient and enjoyed your experience with our support team. ✨

Thanks for your trust, we are thankful for amazing customers like you. ❤️

February 2, 2021

superb app and very professional customer service who can solve any problem, you deserve more than five stars!

DESTOCKXE.com
France
10 months using the app
Growave replied February 2, 2021

Oh,wooow! 🤩

We can never thank you enough for your touching feedback team at DESTOCKXE.com. 🙏🏻

Especially your words: "you deserve more than five stars!" lifted us to the seventh heaven. Thank you so much for uplifting our spirits and putting encouragement into our hearts. From our side, we will do our best to maintain this cheerfulness, and fulfill all your requests with special care.

December 26, 2019

Hello ! I highly recommend this app. Some small installation problems but the customer service is at the top. They set up my display very quickly without spending any money. Thank you very much ! Continue to offer us other great apps. See you soon !

L'Atelier de Loreline
Switzerland
10 months using the app
May 2, 2019

service perfect!
Help me set up button color.
Any reply very fast
Staff are very enthusiastic
Thanks a lot!

【リリググ】
Hong Kong SAR
10 months using the app
June 30, 2021

great app , great featres and really great support team ! thank you alex and the team !!! try it out . 99% you wont be disappointed

Environmente
Israel
10 months using the app
Growave replied June 30, 2021

Thank you so much for writing us this lovely review, Environmente team🤩 !

We are happy that so far you’ve had a great experience with Growave💞.

We always do our best to perform the best service for our beloved customers and we are so happy that you enjoyed your experience with us.

Thank you, once again, for your kind words. We look forward to serving you again😊.

Edited April 16, 2019

This is the best app I have installed. Their service attitude is very good, and they have changed a lot of needs for me. Thank you very much for this app and their help.

justcurve
Hong Kong SAR
10 months using the app
July 28, 2021

Absolutely loving this app especially that it has so many features all in one and for a decent price. I especially love the rewards program and the wishlist is very helpful to re-engage people or let them know when something is about to go out of stock. The customer services is also 10/10 and also 24/7. Would highly recommend to anyone.

Tishapix
United Kingdom
10 months using the app
Growave replied July 29, 2021

Howdy😇!

Our whole team appreciates you for granting us with your cosmically cool review team at Tishapix. We are gratified for the happiness of assisting you❤️.

Also, we would like to express our gratitude for choosing us and putting trust in us. It is such an honor to work for your store. We will go above and beyond to live up to the expectations💎.

Be always informed that we are only one email away💌 if you need our further assistance.

February 9, 2023

It's very great app!
Very useful, there's a lot of function on it and really stable!
And also the support team is so fast and quick response to resolve our problem!

My shop is growing fast after I install Growaves app! especially for the Customer Tier. Our customer now will always re-purchase on our shop in a certain times to keep their Tier, points and rewards. It's really so obvious to feel the different after we use this app.

Thank you Growaves :)

BFFECT
Taiwan
10 months using the app
Growave replied February 9, 2023

Hey, team at BFFECT! 🤗🤗

Thank you for choosing Growave and sharing your valuable experience with us and the world.

Your insight on how the Tier program helped you get repeat sales is a delight for us.

We assure to do our best to keep up with your expectations and not let you down ever! 😊