Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-feature offerings including loyalty programs, wishlists, reviews, and social login. They praise its user-friendly interface, customization options, and seamless Shopify integration. The loyalty and review features are highlighted for boosting customer engagement and conversions. The app's customer support is commended for its responsiveness, while its regular updates, affordability, and translation feature are also appreciated. Merchants view it as a valuable tool for enhancing revenue and customer loyalty.

Edited June 23, 2022

UPDATE: Customer support reached out to me and was very kind, prompt, and did everything to make it right. They noted that the prices I was seeing were due to a technical error which has since been fixed. I have had a great experience with customer service and am now using this app in my own shop. When viewing the app on Shopify, it shows a $9/month option; however, when you go to actually try the app its cheapest option is over $35/month. That is a huge discrepancy. Please update. Your options are not as advertised, which is disappointing.

Shop ElizabethJournals
United States
8 months using the app
Growave replied June 24, 2022

Hi team at ElizabethJournals,

We really want to thank you for leaving your feedback!✨ We appreciate your time and for giving us the second chance. Our team works every day to meet our clients' expectations and the customers' feedback is always our number one target to grow and improve. ❤ We hope that our partnership will be fruitful, and our customer service and developer teams will be happy to help you anytime you need us! 😊

Have a wonderful weekend! 😍

Edited May 13, 2022

UPDATE FOR BELOW PROBLEM: I am impressed of reaction after my 2 stars review by Growave team. They were so responsive and positive to overcome my problem. Well deserved 5 stars from me to Growave. Hope they can keep this reaction and approach to all customer requests not only for reviews. Thanks Growave. >>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>I wanted to use this app together with Appstle subscription because they look partner apps as seen in integration list.To be able to connect Appstle Subscription and Growave, I had needed to access to API of Growave. However, they ask for Enterprise plan fee which is 299$ to access API. It is unbelievable. Dear Growave, Please find a cheaper way for your customers to integrate with your partner apps. I am not eager for your API, I just need integration with your partner app. 299$ is not normal, is it ?

morokoli_official
Japan
8 months using the app
Growave replied May 16, 2022

Hey team at Morokoli 🥰,

Many thanks for your kind cooperation. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service!
We send you warm wishes of joy and happiness in return ❤!

Thanks again and looking forward to fruitful cooperation!

Edited February 26, 2020

This App is amazing. It does sooo many things and really helped my website gained user reviews, feedback and made it look way more professional and savy. In addition the customer service and staff are exceptional. They are friendly, extremely prompt and very quick to action. I can truly recommend this app as the people behind seem very dedicated and passionate about it and are a pleasure to work with,

Soul Sparks
South Africa
8 months using the app
July 21, 2022

A great, easy to use App that combines several key functions into one, and looks great on my store. And something that delightfully surprised me, was after I migrated to a new theme, Tina contacted me and offered to set up the components I used on the new storefront! For free no less! Tina's work was flawless, exactly how I wanted it, and super fast! Thank you Tina! and thank you Growave for a great product!

Mecha.Net Studios
United States
8 months using the app
Growave replied July 22, 2022

Dear team at Mecha.Net Studios✨,

Thank you so much for your 5-star review❤️. We really appreciate you taking the time out to share your experience with us — and we agree, that Tina is truly a gem to have on our team! We count ourselves lucky for customers like you🤗.

Thanks again and have an amazing day🙌🏻!

May 13, 2022

Awesome support, I love how simple the app is to use for my rewards program and social login. Support is always there if needed.

Diamonds & Gloss Australia
Australia
8 months using the app
Growave replied May 17, 2022

Hi team at Diamonds & Gloss Australia,

Thank you for taking the time to share your experience 🥰!

A huge pleasure for the whole team that we were able to meet your expectations.
You can always count on our experience and professionalism ✨.

Contact us with your questions or queries and we will be glad to help you!

Happy Growaving 🙌!

January 11, 2020

Just installed this app a few days ago and it seems like it will add to conversions! There's a free plan and it allows for reviews, wishlists etc

Customer service has also been great. Tattu has been really efficient!

SophisticatedTees
United Kingdom
8 months using the app
September 22, 2020

Started my first month with this app, and above all else, the customer support is absolutely fantastic. Always very friendly, helpful and very quick to respond. Overall a very pleasant experience so far with the app and its team.

SYOT! - Situs Jual Beli dan Lelang Mainan Terpercaya
Indonesia
8 months using the app
Growave replied September 22, 2020

Thanks you for such a kind words😍
We are always ready to go the extra mile to provide our customers the needed support, and the fact that you have highlighted this means a world to us!
Our team finds joy in advising and supporting customers in any matter they have.

Looking forward to fruitful and long-term cooperation!😉

Edited December 11, 2018

This great app provides very important features that can be found in one place. The app works perfect and easy to install and edit language also. The customer service is excellent with quick response on chat as well as by email with fast solutions! Highly recommended and we will keep on using the app on a constant basis!

Starbuna
Finland
8 months using the app
November 8, 2019

Hands down THE best app for shopify. And the best on point customer service I’ve ever experienced. Very quick, friendly and knowledgeable. Very grateful guys. All shops need these apps I promise you! 10/10

Invictus Vape
United Kingdom
8 months using the app
April 19, 2023

Over the past 3 weeks, my team has been actively involved in the launch of a loyalty program.

Thanks to the Growave team for always responding quickly and trying to help with any task that came up along the way.

Thank you

Anywell
United Kingdom
8 months using the app
Growave replied April 19, 2023

Dear Anywell team,

Thank you for taking the time to share your positive experience with the Growave app 🥰. We are thrilled to hear that our team was able to provide you with the support and assistance you needed throughout the process.

At Growave, we pride ourselves on our commitment to customer satisfaction, and we are delighted to have met your expectations 🤗.