Reviews (2,071)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consolidation of multiple features such as loyalty programs, wishlists, and referral programs into one platform. They praise its responsive customer service, customization options, and seamless integration with Shopify. Merchants report increased user engagement, sales, and conversion rates, deeming it good value for money.

November 8, 2019

Hands down THE best app for shopify. And the best on point customer service I’ve ever experienced. Very quick, friendly and knowledgeable. Very grateful guys. All shops need these apps I promise you! 10/10

Invictus Vape
United Kingdom
8 months using the app
March 25, 2019

I am currently using all applications and found them really useful and interesting.
There are so many options to discover and to use.

The customer service is the best!!! They are always ready to help and understanding.

TIDIAS
Senegal
8 months using the app
February 18, 2022

5/5 customer support, always respond immediately to all my questions and help to fix things when needed. Thank you Alex

Smartmarket.ma
Morocco
8 months using the app
Growave replied February 18, 2022

Thank you so much for this 5-star review, Smartmarket.ma🌞

We really appreciate you being a customer and helping to share the word about us. Seeing your positive experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us😇

We’re here for you anytime. Best wishes,
Growave Team🤞

January 15, 2021

easily the best customer service of any app i’ve used yet. issues resolved quickly and even though i have the feee version they helped me integrate this into my theme and customize so it all fits. 10/10. once my business grows i’ll look to get the paid plan and integrate my other applications

bourdon studios
United States
8 months using the app
Growave replied January 18, 2021

Greetings of the day team at bourdon studios, 🥳

We sincerely appreciate your time for leaving your feedback. It is an honor to receive so many compliments from you. Thank you a lot for playing a pivotal role in our growth. Your patronage and satisfaction are what drives us to keep doing what we do. We’ll make sure we continue to put your needs first as our company expands and improves.💕

Never tired of saying that we are here for you if you require any assistance. 😍

January 8, 2015

I've used the app for a few months now. It integrates beautifully with our site and is easy to configure. The team at Socialshop wave is amazing. They are helpful, knowledgeable and very eager to help if you ever encounter a problem. I highly recommend them.

Special thanks goes out to Anton! Good luck you lot :)

Docent.co
United States
8 months using the app
April 19, 2023

Over the past 3 weeks, my team has been actively involved in the launch of a loyalty program.

Thanks to the Growave team for always responding quickly and trying to help with any task that came up along the way.

Thank you

Anywell
United Kingdom
8 months using the app
Growave replied April 19, 2023

Dear Anywell team,

Thank you for taking the time to share your positive experience with the Growave app 🥰. We are thrilled to hear that our team was able to provide you with the support and assistance you needed throughout the process.

At Growave, we pride ourselves on our commitment to customer satisfaction, and we are delighted to have met your expectations 🤗.

Edited July 12, 2022

I would like to wish the team further growth and success. I would be very happy if they provided advanced customization services for the app. This would greatly facilitate the integration of the app in big projects. The best support, always quickly respond and help with resolving issues. Highly recommend

JACOB LEE
United Kingdom
8 months using the app
Growave replied December 28, 2021

Aww, thanks a lot for your amazing review on us, dear JACOB LEE team 😊,

Your kind words are a powerful engine that moves us forward and we are always ready to go the extra mile to provide you with fast and quality service. As for your query, please be informed that our development team is reviewing it. We'll keep you posted on the updates. Looking forward to our fruitful cooperation!

Cheers, and take care of yourself 🙋‍♂️.
Wishing you a Happy New Year 🎄💗!

September 16, 2019

I have used this app in my store for 6 months. the support team has been wonderful in helping to set it up to be cohesive with my site. very quick on responding to requests.

it has great all-in-one features.

Traders Creed
United States
8 months using the app
August 18, 2017

Hands down the best support I've received online. Not just compared to other Shopify app developers, compared to all the companies I've done business with online. They respond to the specific question asked rather than shooting out some canned response that doesn't really answer your question.

The app itself does so many things. I never would have gotten them all integrated into my site without the help of SocialShopWave's support team.

Venue Interiors
United States
8 months using the app
April 18, 2022

Smooth communication and great support ! An all-in-one app for useful features for an e-shop. I personally recommend. Looking forward for the further Growave development.

Your J Beauty
Japan
8 months using the app
Growave replied April 19, 2022

Hey Your J-beauty team,

Thank you very much for your kind words 😍.

We truly appreciate you as our customer, thank you for using our app and leaving such a positive review ✨.
We take every feedback into account because our customers are the number one priority to all of our staff 🙌.
We are glad to be helpful to you and we are always happy to help you 😊.

Once again we are grateful for clients like you and hope you stick with us for years to come 🤗!