Reviews (2,134)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.
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Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!
Dear team at Tumbleweed Plants,
Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌
We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive.
Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕
Best regards,
Saule
Customer Support Manager
I'm content with the support team, quick responses and always helpful and kind. However, I would've appreciated some support to migrate to the new update (V2 version). Growave customized our current V1 version, but couldn't help in regards to customizing the V2 version and they will stop supporting the V1 version in the near future. In other words, we feel like we are caught between a rock and a hard place. BUT the support team understood our situation and are currently working on a solution, which we are grateful for. Thanks!!
Hi Dan and the LOADEDSHOP team,
We greatly appreciate your words! It’s fantastic to hear about your positive experience with our Support team. Your feedback inspires us to maintain our high standards of service, especially regarding the transition to our latest app version for our loyal customers.
Should you need any further assistance or have more questions, please don’t hesitate to contact us. Thank you for choosing us!
Warm regards,
Vlad
Customer Support Manager
The Growave team always goes above and beyond to support our shop. Any time I have a question or issue, someone is willing and able to assist via chat in a very timely manner. Also, the value of this app with reviews, loyalty and wishlist functionality is above and beyond efficient compared to needing multiple solutions. Thank you!
Hi, Liz and the team at MediTea Wellness!
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our support team and that you find the Growave app’s features valuable and efficient.
Your feedback truly motivates us to keep providing the best service possible!
If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re always here to help!
Masha,
Customer Support Manager
The Growave App is very nice since it combines both loyalty and wishlist together. But the most amazing thing is the support from the Growave team. As we have specific needs with 90% of our business still at the POS ,they are always helpfull with both advice and support. Customer Happiness and Success is clearly at the top op their list.
Dear team at LOFT the Store,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app. Our team is dedicated to providing top-notch support. It’s fantastic to know that our efforts to prioritize customer happiness and success are making a positive impact.
If you ever need further assistance or have any additional feedback, please don’t hesitate to reach out. We’re here to help! 🥰💗
Best regards,
Janat
Customer Support Manager
This app has lot of features, support is top notch!! They help beyond expectations.
Dear team at Kitchen Switchen,
Thank you so much for your wonderful feedback! We're truly delighted to hear that you've been enjoying the features of Growave and that we were able to provide exceptional service. Your impression means the world to us, and it’s incredibly rewarding knowing we’re making a positive impact! 🥰
If there's anything else we can assist with or if you have any suggestions, please don’t hesitate to reach out.
Wishing you continued success and lots of joy with the app!
We will always be here to support you, dedicated to helping advance your thriving business. 🌟
Warmest regards,
Saule
Customer Support Manager
Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!
Dear team at Sonela,
Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed.
If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌
Thank you for the recommendation and for being a part of the Growave family!
Best wishes,
Janat
Customer Support Manager 💙
Although we are still in the setup phase, I truly appreciate the quick and helpful support from the Growave team. They respond promptly to my questions with detailed guidance. It's reassuring to know that such reliable support is available whenever we need assistance.
Hello Haruta,
Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support you effectively during your setup phase. Providing prompt and detailed guidance is something we take pride in, so it’s wonderful to know that our assistance has been helpful and reassuring for you 🥰.
We’re here for you every step of the way, and please don’t hesitate to reach out whenever you need support. We’re excited to continue working with you and look forward to seeing all that you’ll accomplish with Growave!
Warm regards,
The Growave Team
We've been using the Growave for over three years, and it's been fantastic. When we implemented a new theme, the Growave support team was amazing. They integrated everything seamlessly and exactly how we wanted it. Their exceptional support made the transition smooth and hassle-free. Highly recommend!
Dear team at Soap So Co,
Thank you so much for your glowing review! We are thrilled to hear that you've had a fantastic experience with our platform. It's wonderful to know that our support team was able to assist you seamlessly during the implementation of your new theme.
Your recommendation means a lot to us, and we look forward to continuing to support you and your business. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Thank you once again for choosing Growave! 💗
Warm regards,
Janat
Growave Support Team
We integrated Growave into our store three years ago and we couldn't be happier with their continual upgrades, top notch customer service and intuitive software.
They seamlessly replaced multiple apps we used, including loyalty programs, referrals, rewards, reviews, and wishlist functionalities, etc. It is all in this APP and backed by a customer team that always responds to our emails ASAP. We highly recommend Growave!
Dear Joanna and the team at L'atelier Global,
Thank you so much for your fantastic review! 🌟
We are absolutely thrilled to hear that you've been so happy with Growave over the past three years. Knowing that our upgrades, customer service, and intuitive software have made a positive impact on your store truly makes our day!
It’s wonderful to hear that we've been able to replace multiple apps and streamline your operations with our all-in-one solution. Your kind words about our support team mean the world to us and motivate us to keep improving.
Please don’t hesitate to reach out anytime – we’re always here to help!
Best regards,
Ayana
Growave Support Manager
We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.
Dear Antioxi Team,
Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way.
Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you.
Thank you again for your support and kind words!
Best wishes,
Customer Support Team