Overall rating
4.4
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its server-side tracking capabilities, which significantly improve digital ad performance. They appreciate the accurate data it provides, aiding in better business decisions. Features like a user-friendly interface, customizable setup, and real-time event previews are also praised. The support team is often commended for their exceptional service and responsiveness. The app has been transformative for direct-to-consumer brands, offering precise conversion tracking and easy integration with major marketing channels. Some merchants have reported an increase in their return on ad spend after using the app. The clear and comprehensive onboarding process and the helpful knowledge base are also appreciated.

April 29, 2020

Excellent app with spectacular customer service. We had a few small issues and Mario had super quick and detailed responses on how to fix everything. Would definitely recommend this app for anyone wanting to save time setting up GTM

Marigold Shadows
United States
3 months using the app
October 30, 2020

Amazing support , thank you Elevar team. I rarely write review , but after getting very good support from the team , I felt obliged to give them 5 star review.

Woodstone
United States
3 months using the app
May 21, 2019

Great app that fixed a lot of problems in the past. Best of all they have amazing customer service. I emailed them to many times to count and they always respond quickly and deal with any request I have promptly.

Northern Royal, LLC
United States
2 months using the app
October 27, 2020

If you're looking to save time and have a pretty good dataLayer, this is the app you need. They have amazing support as well.

BonLook
Canada
2 months using the app
Edited May 20, 2020

The Elevar team was able to help with questions and concerns I had in getting the app installed and ready to rock!

Atlas Bar
United States
About 2 months using the app
Elevar replied May 20, 2020

Thank you so much - we very much appreciate your business and willing to work with us! Let us know if we can be of any additional service.

November 8, 2021

Great application and even better team. They assisted with getting all of our tracking/tagging working and Jerica from their product team was incredibly helpful in making sure everything worked properly. Highly recommend.

AuraGlow
United States
About 2 months using the app
April 28, 2023

I strongly recommend this ap for anyone with shopify store. The implementation is made super easy. Here and there you have to edit some code of course but all is very well explained in text and video. I had some issues and got immediate support within 1 day with email explaining how to customize more code to resolve issue. Truly amazing support! Can not be better. Tracking before was a bit of a nightmare and am super happy i found this app. credits to measuremarketing.io who introduced me to this app.

warmtepompdempers.nl
Netherlands
About 1 month using the app
September 25, 2019

Elevar allowed us to dial in our GA and GTM (Google Tag Manager) in with laser precision. Shopify/ReCharge relationship has presented a lot of challenges for us in data and conversion attribution, and after months of struggling with it, we finally found success with Elevar. Would give it 10 stars if I could.

SmoothieBox
United States
About 1 month using the app
Edited December 9, 2020

This is an updated review. I had some trouble setting up this app and was really frustrated with all the errors received on my Google Ads account. Have been going back and forth with email support and then finally Brad came to the rescue, fixed all the issues, and answered all my questions. Now I am glad that I installed this app. Brad and Mario were very professional in dealing with my queries. Thank You Elevar!

Daiz
Australia
About 1 month using the app
Elevar replied December 9, 2020

Hi Ishan,

Brad here. Thank you for the feedback and I'm sorry it's taken a bit of back and forth to get you squared away with Google Ads!

I hope we were able to address the main pain points you were having:

1) product ID mismatch (which we found due to lower/upper case difference with merchant center)

2) Comparing conversion value/attribution models between Google Ads and other platforms (like GA)

3) Why we don't set product price as the conversion value for add to carts by default

If there's anything else we can help with please let us know. Thanks for allowing us to get you on track with Google Ads!

July 15, 2021

It's simple - if you want your tagging done right, go with Elevar! They definitely know what they're doing and from our experience there is no one better in the market. Plus the support is simply amazing - thank you Mario! We're on the Advanced Plan and it is worth every penny :)

noo.ma
Germany
29 days using the app