Elevar Conversion Tracking

Elevar Conversion Tracking

Reviews (148)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
    132
  • 1% of ratings are 4 stars
    1
  • 2% of ratings are 3 stars
    3
  • 1% of ratings are 2 stars
    2
  • 7% of ratings are 1 stars
    10
What merchants think

Feedback submitted

Merchants highly praise this app for its reliable conversion tracking that enhances data accuracy and marketing metrics like ROAS and CTR. They appreciate its seamless Shopify integration, easy onboarding, and proactive customer support, especially for complex setups. The platform's comprehensive dashboard and real-time monitoring reduce the need for IT support, while educational resources help merchants maximize its use.

July 30, 2025

I tried to contact them but they wrote a noreply email, the chat of the app is completely stuck.
I would like to solve an issue about the upcoming change of the Order Status Page Additional Scripts box as part of the move to Checkout Extensibility. But it's impossibile to contact them :(

UDOG
Italy
About 3 years using the app
Edited December 29, 2023

Update 12/29/23:
We just realized that the Data Layer is not at all compatible with Archetype themes (out of stock) and requires a lot of work to make it compatible.
For example, all of those events were not tracked for the past 12 months since we didn't realise it and Elevar did not notify us:

- View Item
- Click Item
- View Cart

For the price of $150, I would expect to be notified if 1/4 of e-commerce's most important metrics are not being tracked!

I's a great app that, although not being cheap, offers great support, a big library of pre-made tags and the ability to monitor any errors. Given the fact that so many things (Facebook, Google Ads, etc.) rely on correct event tracking, I would say it's worth investing in a good data layer.

Senkels
Austria
Almost 2 years using the app
Edited October 4, 2019

Edit: temp 3 stars as we try to work out the issue with the Elevar team. Will update on a resolution. It's been a painful process thus far, but I appreciate that the folks from Elevar are working to make it right.

Aria Lattner
United States
8 days using the app
Elevar replied October 1, 2019

Hi Chris - I sincerely apologize for the issue you are experiencing - I understand how frustrating inaccurate data tracking can be. I took a look at your support ticket and noticed that we responded in ~ 8 hours to your initial questions regarding product ID mismatch which you mentioned was resolved. Then yesterday you noted that the dataLayer was empty and the code was uninstalling itself every 15 minutes - lets try to fix this! Typically the only way this is going to happen is if there is an automated deployment in place that is overwriting our dataLayer snippets. The way our app works on install is creating 3 snippets and then calling those in your theme.liquid and checkout.liquid { include elevar-head }. From there everything is self-hosted in your theme and our app does not do anything else.

I'm happy to assist in looking at this issue further with you to ensure your remarketing data is being sent to AdWords properly.

I responded to your ticket last night but feel free to email me directly at brad@getelevar.com as well.

Thank you and again I apologize for the issue you are experiencing.

Brad