Reviews (160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its precise conversion tracking across platforms like Shopify, Google Tag Manager, and marketing platforms such as Facebook and Google Ads. They praise its server-side tracking and enhanced ecommerce capabilities, which improve campaign performance and sales. The app's reliability and the responsive, knowledgeable customer support team are also highlighted, along with valuable educational resources that aid in implementing tracking technologies.
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We have been clients of Elevar since 2021. Out of nowhere, Paul — the "customer success manager" contacted us stating our subscription cost would increase by 180%, without warning or prior communication.
We value Elevar and have been happy to pay an appropriate price increase, however, the approach and tact was all wrong.
Sadly, this is the current state of SAAS providers.They feel that once ...
This is Brad, the Founder. You are 100% correct and I apologize for the approach taken here. It was already something I was addressing head on with the team shortly after ...
It dont sent the checkout.liquid data layer thats the only reason that I tried it
This is Brad, the Founder. Shopify deprecated this feature and checkout.liquid will no longer work starting August 13th, 2024. You can see the announcement here -- https:// ...
Support is non existent. I asked same question 3 times, and got emails with articles not answering my question but rather suggesting I pay them $1000 for integration, seams like a crazy amount to invest in an app right off the bet, when you are not sure if you are going to continue to use it or not!! Should've not bother downloading it at all after the sales person didn't reply to 5 emails.
Die App ist NICHT kostenlos!!!
Hello, this is Brad, the Founder. The app is indeed free for up to 100 orders per month. After this then it becomes a paid app. Please feel free to contact me with any ...
Bad APP, Bad service, Bad support! They are all death if you want to get some support, but they alive if they want to ask you pay for money.
Hi Jason -- this is Brad -- I wanted to take a minute to apologize here. We previously had a process in place to cancel accounts that had more than 3 monthly invoices unpaid ...
We have not had a good experience with using Elevar's platform. Their dashboard app looks beautiful at first, but after using it for a while it appears to not be intuitive.
The funnels feature setup is difficult to understand as it doesn't provide enough tooltips to understand what things like "matches regex" is and we discovered the funnels data was completely unreliable as the founder said the ...
Hi Josh - this is Brad (Founder). I appreciate your candid feedback on our custom funnel builder feature and general UI which you've shared with us before (and we very much ...
Very disappointed with Elevar. I switched to them during the UA upgrade to GA4 and I used them for server side tracking for Google Ads as well. Setup was extremely expensive (USD$ 2000 when I got it) but I was expecting a game changing service based on the other reviews here. I decided to try them after listening to their podcast which I understand now is excellent content marketing. Their ...
This is Brad (Elevar Founder) -- I am very sorry about your experience. I've gone ahead and refunded your $1,500 onboarding fee and your last month's payment. I reviewed the ...
Have been testing it and can't recommend for now. Conversion tracking for Google Ads with server side performs a little worse than the standard google tracking.
Support is good and responsive (thanks to Jonah, who helped me out a lot with my questions). The Setup is pretty complex and will tke some time!
Will keep it running for a few more weeks and will update accordingly!
Thanks
UPDATE: After ...
Hi There -- this is Brad, the Elevar Founder. I appreciate you taking to try Elevar and provide your feedback. Google Ads server-side tracking works a bit different than ...
Customer service was prompt in responding, but the set up, difficulty, lack of assistance, unappealing dashboard and somewhat misleading app sales page makes this all a waste of time. Might want to bring the technical side of it down a notch and actually offer something above and beyond what is free with GA4. Not worth it.