Reviews (160)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise conversion tracking across platforms like Shopify, Google Tag Manager, and marketing platforms such as Facebook and Google Ads. They praise its server-side tracking and enhanced ecommerce capabilities, which improve campaign performance and sales. The app's reliability and the responsive, knowledgeable customer support team are also highlighted, along with valuable educational resources that aid in implementing tracking technologies.

November 20, 2024

Why Did Elevar Cost Us Millions?

One year ago, we decided to improve our conversion tracking on Facebook and Google Ads, so we switched to Elevar. To ensure everything would work flawlessly from the start, we even paid a few hundred dollars extra for their expert installation.

To our surprise, once the work was handed over, there was a 35% inaccuracy in tracking—even worse than before Elevar. ...

Dragonfly
Czechia
Almost 3 years using the app
Elevar replied November 22, 2024

Hi Petr,

I’m so sorry to hear about your experience—it’s definitely not the Elevar standard we strive for.

We’ve been trying to reach you because we’d really like the chance ...

December 27, 2023

To be fair, I am not a developer, nor an engineer. The reviews of the app are good, and the need for good tracking is real.

So far I am only trying to perform the set-up of the app, and it is complex and time-consuming. I fear that the probability of breaking the current tracking is higher (e.g. it is recommended to remove current tracking code to avoid double tracking), than implementing the app ...

Momo Cotton
Portugal
6 days using the app
Elevar replied December 29, 2023

Thank you for your review. This is Brad, the Founder of Elevar. I'm sorry to hear that the setup is taking longer than anticipated and causing concerns around breaking your ...