Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its server-side tracking capabilities that enhance digital ad performance. Its user-friendly interface and data layer tracking provide accurate data, positively impacting businesses. The app offers customization and real-time event previews, simplifying tracking for merchants. The support team is often commended for their exceptional assistance and quick problem-solving. It's seen as a game-changer for D2C brands due to its accurate conversion tracking and seamless integration with major marketing channels.

December 27, 2023

To be fair, I am not a developer, nor an engineer. The reviews of the app are good, and the need for good tracking is real.

So far I am only trying to perform the set-up of the app, and it is complex and time-consuming. I fear that the probability of breaking the current tracking is higher (e.g. it is recommended to remove current tracking code to avoid double tracking), than implementing the app adequately without the need to pay the 1000$ implementation fee.
The app provides tutorial videos, which help but are not sufficient.

Momo Cotton
Portugal
6 days using the app
Elevar replied December 29, 2023

Thank you for your review. This is Brad, the Founder of Elevar. I'm sorry to hear that the setup is taking longer than anticipated and causing concerns around breaking your existing tracking after making the switch enabling tracking via Elevar and removing pre-existing tracking. You don't need to purchase the expert install for us to help -- our tech support team will gladly help you out over email or a phone call. I'll have our team reach out to you to arrange this help if you'd like.

EDIT: I see our team followed up with you yesterday (28th) reviewing your setup & offering for more help. Please just reply to let us know if you'd like further assistance! Thank you.