Reviews (137)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for significantly improving data accuracy and marketing performance, noting increased sales and better ROAS. It offers robust server-side and client-side tracking, with standout features like Events Builder and enhanced ecommerce tracking. The app integrates smoothly with Shopify, Google Tag Manager, and GA4, enhancing data reliability. Merchants also commend the responsive and knowledgeable customer support and recommend professional setup services for optimal use.

July 15, 2021

It's simple - if you want your tagging done right, go with Elevar! They definitely know what they're doing and from our experience there is no one better in the market. Plus the support is simply amazing - thank you Mario! We're on the Advanced Plan and it is worth every penny :)

noo.ma
Germany
29 days using the app
October 17, 2023

We recently started using Elevar's datalayer tracking on our store & immediately saw the results & impact of having cleaner data. The app's interface is intuitive and user-friendly; the onboarding process was clear & comprehensive — huge shoutout to AJ, Dorian, & Doris who truly gave a world-class experience as we got setup.

MìLà
United States
27 days using the app
April 27, 2020

Plugin had very clear instructions and I was able to follow along with ease. I did, however, experience an issue getting a Google remarketing audience populated but the developer was able to resolve my issue with ease. I have no reservations recommending this plugin or the development team behind it!

Awesome Dice
United States
26 days using the app
Edited December 29, 2023

Update 12/29/23:
We just realized that the Data Layer is not at all compatible with Archetype themes (out of stock) and requires a lot of work to make it compatible.
For example, all of those events were not tracked for the past 12 months since we didn't realise it and Elevar did not notify us:

- View Item
- Click Item
- View Cart

For the price of $150, I would expect to be notified if 1/4 of e-commerce's most important metrics are not being tracked!

I's a great app that, although not being cheap, offers great support, a big library of pre-made tags and the ability to monitor any errors. Given the fact that so many things (Facebook, Google Ads, etc.) rely on correct event tracking, I would say it's worth investing in a good data layer.

Senkels
Austria
Almost 2 years using the app
December 17, 2019

Perfect apps, the Support is very reactive. I have now right data in Adwords and Google Analytics :)

MHSworld
Hong Kong SAR
24 days using the app
February 2, 2023

Mario (and the whole support team) is a rockstar always helpful and would go the extra mile for you. It isn't the simplest thing to set up but we did alright and it works like a charm.

The Polish Heritage Mint
United States
20 days using the app
January 2, 2019

Incredible customer service! Brad double checked my work to make sure I did everything correctly! Highly recommend

Simplicitie USA
United States
20 days using the app
September 9, 2019

Alex and GTM Suite offer a great support, the APP really works and help you handle in an easy and detail way Google Tag Manager. Thank you Alex!!!

wholesalemakeup.com
United States
20 days using the app
June 13, 2024

Support is non existent. I asked same question 3 times, and got emails with articles not answering my question but rather suggesting I pay them $1000 for integration, seams like a crazy amount to invest in an app right off the bet, when you are not sure if you are going to continue to use it or not!! Should've not bother downloading it at all after the sales person didn't reply to 5 emails.

iLevel Lab
United States
3 days using the app
January 18, 2023

Bad APP, Bad service, Bad support! They are all death if you want to get some support, but they alive if they want to ask you pay for money.

HULKMAN Direct
China
Over 1 year using the app
Elevar replied January 23, 2023

Hi Jason -- this is Brad -- I wanted to take a minute to apologize here. We previously had a process in place to cancel accounts that had more than 3 monthly invoices unpaid and have been unresponsive to any of our outreach requests.

Based on our private communications between us, we've already adjusted this process internally to prevent from happening again in the future.

We should have handled this better and have refunded/credited you with 6 months for the trouble. Thank you for giving us an opportunity to improve.

Brad