Reviews (137)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for significantly improving data accuracy and marketing performance, noting increased sales and better ROAS. It offers robust server-side and client-side tracking, with standout features like Events Builder and enhanced ecommerce tracking. The app integrates smoothly with Shopify, Google Tag Manager, and GA4, enhancing data reliability. Merchants also commend the responsive and knowledgeable customer support and recommend professional setup services for optimal use.
Refine
-
By rating
It's a great app and helps track FB stats but it's extremely complicated for someone who isn't tech savvy. Good thing their support team is great and will guide you through the process. If it wasn't for Mario, I don't think I would be able to get it done.
We have been cooperating with Elevar for two years and for a very long time it was a very good cooperation. Unfortunately, the last period of time was worse - the opinion has also been changed. However, I believe that this is a 5-star company and it deserves a good word. Thanks to Brad's help, most of the problems were solved. It's good to know that despite difficult situations, Elevar is a very good partner to work with. You can say that for good and for bad :)
Hi Tom - this is Brad, the Founder of Elevar. Thank you for taking the time to update your review from 5 star to 1 star and share your feedback on where we need to improve in the upgrade process when going from data layer tracking/GTM server-side to the Elevar Server-Side tracking.
After we've reviewed and discussed all concerns over the upgrade, the main tracking issue boiled down to the Product Name dimension in GA4. The product name is being translated (via another 3rd party app) on product views, but is not translated on add to cart (or purchase) events. As of now this is not something Elevar has a fix for. However when viewing reports in GA4, the product funnel data is accurate using the Product ID and GA4 contains 100% of conversions.
We also discussed concern over Google Ads tracking during the migration -- nothing was impacted here with Remarketing tags or Primary Conversion event since this was all still running via GTM Web container only.
I look forward to continuing to support you as a valued customer in the future.
Brilliant APP and team. The solution they provide is top notch and whats better is that they are really prompt to help you in case you encounter a problem.
Great application, you only need Elevar Tag to manage Google Ads, FB Ads, Tiktok, Bing Ads. Quick support team,
The Elevar is incredibly powerful, all data you ever need is already there, the main tags are already setup. Then Mario and team have been a powerful and so fast to reply and help, they helped me to create the variables that I missed.
I strongly recommend this app; in these conditions, paying is the best way to save money. Thanks again ; Romain from Chefclub
As an e-commerce brand, we are thrilled to write this review for Elevar's server side tracking service. Since we started using their service, we have seen a significant improvement in our Facebook marketing efforts, all thanks to the excellent guidance provided by Mario Mendoza and the entire Elevar team.
From day one, Mario has been an absolute superstar, guiding us through every step of the implementation and optimization process. His dedication, in-depth knowledge, and hands-on approach have been instrumental in the success of our server side tracking setup. Mario's consistent support has made a world of difference in our ability to navigate the complexities of the platform and achieve our desired outcomes.
Elevar's server side tracking service has not only improved the accuracy of our data tracking but has also enhanced our decision-making capabilities. We have seen a remarkable increase in our ROAS on Facebook, which has ultimately led to better campaign performance and increased revenue for our business.
His unparalleled guidance made the implementation and optimization process a breeze, resulting in a tremendous improvement in our Facebook marketing efforts.
Mario's in-depth knowledge and dedication have been vital to our success. His unwavering support turned a complex process into a seamless experience, ultimately leading to a significant increase in our ROAS on Facebook.
In conclusion, if you're considering server side tracking, choose Elevar and ask for Mario Mendoza. His expertise is invaluable, and the results are truly impressive.
Just a fantastic overall experience. Easy to use, excellent support. An excellent investment to make sure your conversion is tracking correctly.
Elevar is a wonderful partner to have; they truly do everything they can to support their clients and stay on top of/ahead of all the tracking changes in the industry, especially as it relates to Shopify. Their app is just as amazing - it aims to make tracking as easy as possible, allows us to customize our setup, and preview our events in real-time. This app has been a game changer when it comes to improving our tracking!
Elevar is great and fairly easy to use. Support agents are great and detailed, as well! Elevar offers many pre-made tags and templates for the ease of use.
These guys are top-notch. They have the very best support in the business and they'll help you navigate the cumbersome world of tagging and proper tracking. We are very happy we chose them; they've always been responsive and on point. They are not the cheapest, but you get what you pay for.