Reviews (137)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for significantly improving data accuracy and marketing performance, noting increased sales and better ROAS. It offers robust server-side and client-side tracking, with standout features like Events Builder and enhanced ecommerce tracking. The app integrates smoothly with Shopify, Google Tag Manager, and GA4, enhancing data reliability. Merchants also commend the responsive and knowledgeable customer support and recommend professional setup services for optimal use.
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I had an issue with tracking for around 14 months. Several community chats, escalations to shopify and contacting 'shopify experts' later I could still not solve what the problem was. I downloaded Elevar and spoke with a client support manager Robin who identified the issue in a day. Every since he's been in constant contact to help iron out all the issues and we're now tracking all our data correctly. Thank you Robin and Elevar!
Great app but you need to get the expert set up done. I tried doing it myself and had duplicate transactions/data etc. Once the elevar team got involved, they cleaned up all my google analytics and tags so that the data is now 100% accurate. If you're running ads on multiple platforms, this is a must!
They continue to charge you after uninstalling and cancelling your plan. Awful support. I am now $700 in charges without even using the stupid thing because it made absolutely 0 impact to my tracking.
Don't use unless you like literally lighting money on fire.
This is Brad, the Founder. I am very sorry to hear this. We won't/can't charge once the app has been uninstalled. However I found the email with our support team asking for instructions. The reason why we've charged is the app is still technically installed in your Apps. I will have billing refund the previous 2 months due to the issue and help ensure the app is disconnected.
Great support from the Elevar team throughout the implementation. Even after we did the initial setup, the continue to be very responsive to our requests and questions. Thank you Sourabh Sharma for such a stellar job in helping us get Elevar up and running!
Recommended app for server-side tracking.
The consolidation of events is excellent and has improved the quality scores. The integration ability with other apps is easy and a great pairing with Klaviyo. I would highly recommend paying for the professional setup/installation. The onboarding process is top quality.
As a Shopify store owner focused heavily on growth through paid ads, email, and analytics, I can't say enough good things about Elevar. Honestly, an app rarely overdelivers — most Shopify apps promise big things and end up just being another dashboard to manage. But Elevar blew me away.
From a marketing perspective, it's been a total game changer. Within hours of setup, we had server-side tracking, client-side tracking, enhanced conversions, Meta CAPI (Conversions API), and GA4 events firing correctly, without having to guess whether our data was trustworthy.
Before Elevar, even with "manual" setups and expensive agency help, there were gaps in our data, and it always felt like we were flying blind. Now? We finally have clean, reliable attribution data across Meta Ads, Google Ads, and Klaviyo. That clarity is translating directly into better ad optimization and real ROAS improvements.
The Elevar team has been fantastic to work with. Their support has been prompt and thorough. They have answered every question we've had with clarity and expertise, and now we have more data flowing than ever before. We're really impressed with their dedication—highly recommend!
The Elevar team made the onboarding extremely simple and straightfoward. (Thanks Darshak).
We now have much more confidence in our data and attribution.
I cannot speak highly enough of my experience with Elevar's tracking solution and their outstanding customer support. The app works flawlessly, providing accurate and reliable tracking data that has significantly improved our marketing performance.
What truly sets Elevar apart is their customer support team, especially Mario. His expertise and willingness to help were remarkable. When I encountered some configuration challenges with custom events and time on page tracking, Mario provided detailed, clear explanations that went beyond just fixing the immediate issues—he ensured I understood the underlying concepts.
The documentation is comprehensive, but having Mario patiently walk me through the more complex aspects of both client-side and server-side implementations made all the difference. He responded promptly to all my questions and followed up to make sure everything was working correctly.
If you're looking for a robust tracking solution backed by a team that genuinely cares about your success, I wholeheartedly recommend Elevar. Their technical excellence combined with exceptional customer service has made them an invaluable partner for our business.
Happy with the Elevar app and implementation process. We have gone through the implementation and audit process across a couple different brands, each time the technical resource assigned has been very competent, friendly and thorough. This time around, Darshak was in charge of our audit and we are happy with the results. Thanks!