Reviews (190)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through personalized birthday discounts and promotions. They report increased customer loyalty and repeat business, attributing this to the app's ability to create personalized experiences. It integrates smoothly with email platforms like Klaviyo and Omnisend, features automatic discount code generation, and supports multiple languages, enhancing its customization for different brands. Merchants appreciate the app's easy setup and user-friendly interface, compatible with Shopify POS. The support team is often praised for their quick and effective responses, enhancing the app’s reliability and performance. This app is valued for its comprehensive features and strong support system, making it an effective tool for enhancing customer engagement and sales with birthday offers.

October 24, 2018

Very Helpful Support team and overall great product. I would recommend this product to a friend.

Jennifer Fisher
United States
About 1 month using the app
Union Works Apps replied March 8, 2019

Hey Team Jennifer Fisher, thanks for the great review, glad we were able to help you with your customer import. Keep up the great work on your Birthday Club!

December 24, 2019

This APP is very helpful to us. Exactly the light royalty program for our customers. Great support! Steve helped us to localize some language labels in 24 hours!!

Bestmade
Taiwan
About 1 month using the app
Union Works Apps replied December 26, 2019

Thanks for the great review Atwood, glad we were able to get that translated for you!

February 8, 2021

This app is a great tool to add extra information from our customers, also their customer service is beyond good. Very happy with it

Maison Peony
Mexico
28 days using the app
Union Works Apps replied February 8, 2021

Thanks for the great review. I'm glad we were able to help you to customise your birthday campaign.

October 3, 2018

Does the job. Easy to setup and haven't ran in to any issues so far. Can integrate with Klaviyo with ease so that's a plus!

Baller Accessories
United Kingdom
27 days using the app
Union Works Apps replied March 8, 2019

Thanks for your review! Yes, our Klaviyo integration has helped a lot of Merchants to keep using the tools they are most familiar with to send out their Birthday Emails.

Edited May 13, 2021

Initially I had issues with the integration between Shopify, HBD, and SMSBump. However, both SMSBump and HBD worked to get it squared away. It appears to be working now. I still have a few more questions that need to be answered and I will update the review if all is well.

Beautee Shoppe Cosmetics, LLC
United States
Almost 2 years using the app
Union Works Apps replied May 13, 2021

Thanks for your review.

May 11, 2023

Great app and easy to use. For me, one of the most important things is that this app can generate custom discount codes. Apart from this, the support is also outstanding. I had a few specific questions for my shop, and Stu answered them quickly and accurately. I'm very happy with it and I recommend it if you need a good birthday solution. Greets Olaf

IMPERIO OFFICIAL SHOP
Netherlands
22 days using the app
Union Works Apps replied May 11, 2023

Hi Olaf, thank you for your kind review. It was a pleasure helping you get all aspects of your Birthday Email solution looking just right for your customers. Great to hear that you find the app easy to use and appreciated our swift support. Please do let us know if you need anything else, we're always happy to help!

January 10, 2023

Great support team who is interested in your success. Great integrations. The ability to send customers a custom birthday text is unmatched

DXD Labs
United States
21 days using the app
Union Works Apps replied January 10, 2023

Thanks for the great review Castor! Glad we were able to work through those SMS integration issues! Good luck with growing your Birthday Club, we're always here if you need anything else!

March 28, 2023

A good app to record birthdays, there are extensive settings for customization that are clearly displayed, the app is well worth the money. A shortcoming, however, is the integration of the birthday to the customer data in Shopify, here the workflow can still be improved significantly, but still 5 stars, the support is top fast help to the point. We look forward to a good time.

Modafein Fashion
Germany
21 days using the app
Union Works Apps replied March 30, 2023

Hey Franz, thanks for the kind review. It was a pleasure helping you get setup. We are always striving to improve the app and bring new features so we appreciate your feedback. We'll be here if you need anything else.

November 21, 2022

Works perfectly, it simply does what it needs to do. Blends in perfect with our theme. Great customer service.

Magik Muzik Shop
Netherlands
18 days using the app
Union Works Apps replied November 21, 2022

Thanks for the great review Alex. Good to hear the app is working well for you. It was a pleasure helping out. All the best!

February 23, 2023

Does what it says and is easy to set up. It would have been better if existing data could be collected automatically instead of downloading them, making changes for the file to match before importing them to the birthday app.

Club Seven Menswear
United Kingdom
Over 1 year using the app
Union Works Apps replied February 24, 2023

Hi Alex, thanks for taking the time to write a review, it is very much appreciated! Glad we were able to customise your birthday sign-up and landing pages to your liking. Thanks for the feedback on making it easier to identify existing Birthdates. We'll take a look into it.