Reviews (190)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through personalized birthday discounts and promotions. They report increased customer loyalty and repeat business, attributing this to the app's ability to create personalized experiences. It integrates smoothly with email platforms like Klaviyo and Omnisend, features automatic discount code generation, and supports multiple languages, enhancing its customization for different brands. Merchants appreciate the app's easy setup and user-friendly interface, compatible with Shopify POS. The support team is often praised for their quick and effective responses, enhancing the app’s reliability and performance. This app is valued for its comprehensive features and strong support system, making it an effective tool for enhancing customer engagement and sales with birthday offers.

April 30, 2018

Good app - does exactly what it says. Good customer service.

New Age Performance
Canada
About 2 years using the app
May 23, 2019

amazing customer service and really effective product!! we were shocked at the number of birthdays submitted after purchase. great way to boost customer loyalty.

CASELY
United States
Almost 2 years using the app
Union Works Apps replied May 23, 2019

Thanks for the great review Emily, i'm glad we were able to push those Birthdays through to your ESP. Keep up the great work on your Birthday Club!

January 29, 2019

We have used this app for quite a while and it is great to reward customers with an extra discount to celebrate their special day. We did have a couple of issues with dates not being valid, but Steve quickly helped us out and it was fixed in no time. Great app!

Big & Little Dogs
Australia
Almost 2 years using the app
Union Works Apps replied March 5, 2019

Hi Megan, thanks for the great review and thanks again for your patience whilst we investigated the issue... As always, it's great to see how Merchants use our apps and now we know that Pet's Birthdays are being added, we've removed the "must be at least 1 year old" limitation from our code. Thanks for helping us to investigate and resolve!

March 28, 2018

Highly recommend! Staff is very helpful also and willing to go above and beyond. Thank you Steve and team!

Gruv Gear
United States
Almost 2 years using the app
May 5, 2020

Their support team have been fantastic – very responsive, and work to provide solutions and options rather than directing us to work it out. The app has also seamlessly integrated into our online store and has been converting a large percentage of stale subscribers. 5 stars!

Huon Salmon
Australia
Almost 2 years using the app
Union Works Apps replied May 5, 2020

Thanks for the great review Anita!! It has been great to see how you have been growing your Birthday Club! Keep up the good work!

Edited May 13, 2021

Initially I had issues with the integration between Shopify, HBD, and SMSBump. However, both SMSBump and HBD worked to get it squared away. It appears to be working now. I still have a few more questions that need to be answered and I will update the review if all is well.

Beautee Shoppe Cosmetics, LLC
United States
Almost 2 years using the app
Union Works Apps replied May 13, 2021

Thanks for your review.

March 2, 2021

The support team was super helpful with the entire set-up process and assisting me with our brands specific needs. We've already been able to capture a ton of client birthdays with target specific promotions! I highly recommend this app!

Saint Jane Beauty
United States
Over 1 year using the app
Union Works Apps replied March 3, 2021

Thanks for the great review Jenny! Glad we were able to help you to achieve your branded Birthday email layout. Keep up the good work on growing your Birthday Club!

July 28, 2021

We just started using this app and so far so good. What I'd really like to highlight though is the support we received when we had an integration issue. Dev team went above and beyond in helping us get the integration right and running properly. Very pleased with the support received.

SP United USA
United States
Over 1 year using the app
Union Works Apps replied July 28, 2021

Thanks for the great review Allie! Glad we were able to work that through with you and good luck building up your Birthday Club!

March 31, 2023

Die App ist super, um die Kunden zum Kaufen zu animieren und vor allem ihnen den Respekt und Anerkennung zu geben

Die flinken Spulchen
Germany
Over 1 year using the app
Union Works Apps replied April 1, 2023

Thank you for the kind review. Great to hear the apps's Birthday discounts have encouraged further customer purchases. Please do let us know if you need anything else.

March 16, 2018

great service, love the app! great service, love the app!

The Moon Cult
United States
Over 1 year using the app