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HelpCenter - Build an Attractive FAQs Page

HelpCenter - Build an Attractive FAQs Page

Developed by Vertex LV

524 reviews
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Price: Free More info
  • Reduce Your Support Team Time by 30%
  • Provide instant help to your customers without supporting expensive live chat
  • Build a solid, attractive, and branded FAQs page.

The most effective way to answer your customer’s question is to allow them to find the answer themselves. While everyone is trying to accomplish that with a FAQs page, the majority of these pages look really messy, are badly coded, and are difficult to use. This leads to unhappy customers, a full inbox of customers questions, and low sales.

HelpCenter app will help you fix that.

With HelpCenter app you can:


  • Create an easy-to-navigate and searchable FAQs page.

  • Publish Searchable Articles, Sections and Categories.

  • Let your customers submit questions they can't find the answers to.

  • Make your FAQs page look solid and professional.

Why You should use HelpCenter app:


  • You'll answer customer questions before they appear in your inbox.

  • You'll reduce your Support Team time by 30%.

  • You'll be able to provide instant help to your customers without supporting an expensive live chat.

  • You will have a solid, attractive, and branded FAQs page.

Upcoming Features:

We plan ahead because we know that your business has to as well. Here are several potential features for the Help Center:



  • Multiple Customizable Layouts

  • Prepared Most Frequently Asked Questions Drafts

  • Pre-made Themes and Easy to Use Custom Styling Options

  • Ability to Receive and Reply to Emails via a Help Center

If you are looking for other features than those listed above, write to us at hello@s4commerce.com.

Some of HelpCenter Users:
Dexterity Brand,
Travel Ticker,
Vlyvly.

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HelpCenter - Build an Attractive FAQs Page reviews

524 reviews
  1. 5 stars (450 reviews)
  2. 4 stars (47 reviews)
  3. 3 stars (6 reviews)
  4. 2 stars (8 reviews)
  5. 1 star (13 reviews)

Amazing app. Guys thanks for a fast support and for such a good FREE app!!

posted

The app does what the name states: it builds an attractive FAQ page. One that is very user friendly.

I easily figured out how to add images to the FAQ articles.

When I needed assistance with adding links t the Articles, Marius at
EosCity Support did a great job of teaching me how to manage the links.

So far A+

posted

So far very helpful app and very responsive help from Marius.

I would recommend to all to use this app if you want to have a nice FAQ page within an hour or less...

posted

Amazing APP!! definitely recommended

posted

Great FAQ app. Simple, clean and FREE! I only wish they'd allow a way to use the FAQ shortcode within tabs on product pages to create product-based FAQs.

posted

This is the BEST Help Center App. Not only does it look amazing on my website, but it also has a contact form that you can add in it too! So thankful for this!

posted

Great app that is easy to use, and does the job perfect. I think this is the best app for FAQ pages. You can see it in my store: https://www.msno.no/apps/help-center

posted

So satisfied of the app ! Easy to use, easy to custom !

Really fast custom Faq page on my website !

posted

Amazing app. Simple and well build. Recommend if you need a quick FAQ for your store!

posted

As much as we love this app, it would be beneficial if you could move the sections around. In order to do this, you would have to delete everything and start over. We have sent requests for this feature with no hope. Also when our answers in our help center were not working in this app, the support team did not answer our emails for the course of days, so our customers had no access to to our help center. The issue was miraculously fixed with no communication. Hoping 2018 will bring more updates to this app. Overall its great but the support needs to be consistent for Shopify Plus users.

posted
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Free

Support & Sales

Vertex LV
support@eoscity.com
eoscity.com
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