Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

June 5, 2016

Awesome app that has made is so easy to create a fantastic section for lots of information on my website without needing to create a heap of pages to make it difficult for customers to navigate. The FAQ is the core information on my site.
Thank you for providing it. Highly recommend.
www.dexteritybrand.com.au

Dexterity Brand
Australia
Over 4 years using the app
October 28, 2018

Great & Free App! This is so customer friendly, your customers will love it. Recommended by TNV Parts www.tnvparts.uk

TNV PARTS
United Kingdom
Over 4 years using the app
November 8, 2019

This app provided exactly what I was looking for in regards to functionality and design. Is simple to use and delivers a lovely layout. A must for those who wish to provide a quality FAQ section.

JumpOrange
United States
Over 4 years using the app
January 27, 2017

I needed an FAQ for my site and this application did the trick just fine. My wife and I both think you for making things so easy.

Kuflikcollection
United States
Over 4 years using the app
March 20, 2023

Cette application est très facile d'utilisation! De plus, leur service à la clientèle est exemplaire! Un grand merci!

Milie Bijoux
Canada
Over 4 years using the app
Shark Byte, Inc replied March 20, 2023

Bonjour à tous!

Merci d'avoir laissé une critique aussi positive et pour un taux aussi élevé de travail de notre équipe d'assistance.
Nous sommes ravis d'apprendre que vous êtes satisfait de notre application et de notre service, car nous essayons toujours de faire de notre mieux pour offrir à nos clients la meilleure expérience possible.

Cordialement,
Équipe du centre d'aide

May 1, 2020

wonderful ! I love this app, it is so easy to use and very strong to answer all questions from my customers.

VivreBien
France
About 4 years using the app
February 17, 2018

Perfectly simple to use and implement.
It has freed my site from unnecessary clutter.

Cannot recommend enough.

Morningtonvapes
Australia
About 4 years using the app
May 1, 2019

I really love this app! I really love this app! I really love this app! I really love this app! I really love this app!

Girly Shop - A Taste For A Girl!
Norway
About 4 years using the app
May 24, 2019

Extremely good, really recommended for all............................................................

Devoted
India
About 4 years using the app
November 20, 2021

It is until now an excellent app. I work everyday and the support team is great. I am using the free plan and I am very satisfied.

Warizan Reloved
Greece
About 4 years using the app