Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

September 25, 2016

Considering this is a free app it is ace. Very simple to use, auto formats with my theme and had a great looking FAQ page published in an hour so. Superb. www.burycomputers.com

Bury Computers
United Kingdom
29 days using the app
April 5, 2017

Easy to use, very effective, would certainly recommend!

Genuslondon
United Kingdom
28 days using the app
February 26, 2021

Very good app. Allows you to get more brand reliability with the use of a help centre. I very much recommend this app.

Alleviate Store
United Kingdom
28 days using the app
August 9, 2017

Exactly what I was looking for, well done

Shopping Me Crazy
Malta
28 days using the app
June 10, 2019

The app has some design limitations, but for a free service it's excellent! I would highly recommend for young businesses looking for an affordable option.

PepperSt
New Zealand
28 days using the app
December 2, 2016

Excellent app, pretty easy to use, highly configurable, meet any shop requirements for sure, I'm using it in www.petgreed.com

Dogsground
Mexico
28 days using the app
June 19, 2020

This app do its purpose for free. Very good app using it now for my website. Will buy a plan after exploring it.

Picture City International Inc.
Philippines
27 days using the app
September 6, 2016

Easy to use and helps my website appear more professional!

Charles Izzy
United States
27 days using the app
September 4, 2021

Works really well and has nice prepared demo content!
You can have a complete FAQ page done in only a few minutes.

penny2gold
Canada
26 days using the app
August 13, 2016

It's awesome. We just started our boutique and are trying to keep the starting cost and this app is amazing. Thank you so much!

Bvstore 33845
United States
26 days using the app