Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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App works perfectly and you get all you need to get started on the free plan. I was considering changing to the paid plan, started the trial and send 2 different, simple, inquires to customer support, one regarding the tabs and one regarding my technical inability to make use of the black friday offer. 2 weeks passed and I have yet to receive an answer to any of my emails or reminders.
Their customer service used to be better in the past,.so sad. Needless to say, I left the trial and I m back on the free plan.
Excelente! Buen orden y profesionalismo a la vez.
Aplicación recomendada.
So far so good. Nice and simple.
I used this app and it had all I needed, sections with articles and categories.
It explains step by step who can create your help page.
Just the kind of app I was looking for. Gave my store the professional touch it needed. Thank you very much
I love this app :) so easy to use
very good app! iam paying plan because templates and contact form, this is good app, happy with this, take my money
la aplicacion es muy buena para crear una pagina de preguntas frecuentes altamente recomendada y ademas es gratis
This app helped me built my shopify store faqs column. really grateful for them. They provided me all the suggestions and compatible answer for each suggested question, What else do you ask for?
The application forces you to pay for almost everything related to customization, which is what makes the user interface very bad and it cannot work with different themes
Dear WelaSouq,
Thank you for your message and for being our customer. On behalf of Help Center team we would like to say that Shopify hosts plenty of different themes written by different programmers, pushing various changes. Our team of support and development is constantly helping clients to fix and improve the theme+app integrations, such as in Your case. No payment is required for that. We checked Your situation, already made necessary adaptations and informed You about that by email.
Thank You for Your cooperation and understanding.
If you have more questions or need a customisation - please let us know via support@eoscity.com
Have a great day -
Help Center