Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

Edited December 16, 2019

Justas and the devs fixed an issue I was having with my FAQ page at a fast response rate, this app works fluidly and works with any theme even custom ones

SOULCIALCIRCLE
Australia
25 days using the app
February 14, 2019

Super easy to install and for free. great app. thaaaaaaaaaaaaank verrrrrrrrrrrrrrrrrrrrrrrrrry much.

Hurzon
United Kingdom
25 days using the app
Edited May 23, 2019

This App has helped creating an amazing FAQ page. Super easy, super quick!
Amazing support as well. Highly recommended! (Y)

Curls Crush
Jordan
24 days using the app
February 13, 2020

It is easy to use and offers good templates. The app allowed me to set up trust badges on my store without stress.

persona-non-grata-men
Australia
24 days using the app
January 21, 2019

The app offers all the basic functions for FAQ. It is easy to set up and offers just enough customization. This being a free app (which alone deserves a 5 stars top rating), the speed and quality of the support was just awsome.

ディディモス
Japan
24 days using the app
February 9, 2017

I found this app to be super easy to use and create a great looking faq page. I would recommend this app.

Bohemian Princess Australia
Australia
22 days using the app
April 8, 2020

Support was incredibly fast! Put in a request for customization and heard back from support (with changes made) in less than 24 hours!

Nomz
Canada
22 days using the app
April 4, 2017

A great tool for my webshop. Really think it's easy to install and navigate in so I think my customers will find it very helpfull, with this tool.
Thanks for a great app :)

Sanzi Beauty
Denmark
22 days using the app
April 5, 2017

Love the way this looks on our site. Very easy to use!

Boost 4
United States
21 days using the app
December 3, 2016

awesome app! will help conversions big time!

Mofittings
Philippines
21 days using the app